Best Funeral Services

Reviews 3

GA

Gayla Samarripa

Let me start by saying how disappointed I am with Best a funeral Services in Peoria AZ. We have used them twice before and expected to have the same type of positive experience, which we did not. The person we met with for arrangements was 25 minutes late to our appointment and walked into the room without apology and offered no condolences for our loss. We were there to make arrangements for our mom and very distressed over our loss. The representative completed our arrangements efficiently (like we were buying a computer or piece of furniture) and we were shocked over her lack of empathy. In addition, she did not thank us for using their business. There was no compassion, sympathy or anything said to help us feel a little ease in our difficult situation. A letter was left for the "Director " at a later date explaining our experience. We have not received a call "apologizing" for the bad experience or explaining how the person will be coached for future customers. I dont feel I can comfortably use this business again as we were not valued as a person or customer.

ME

Megan Jonas

In 2006 Best Funeral Services provided excellent service during a difficult time. They helped me make decisions about my mothers cremation and provided a nice space for the memorial service. Thanks for your work & dedication.

AY

Ayzia Jones

I just wish that staff would understand its hard to say good by to loved ones. While people were still saying their goodbyes the casket was shut.

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