Address: | 2025 E Camelback Rd, Phoenix, AZ 85016, USA |
Phone: | +1 602-955-9300 |
Site: | distinctivesalonandspa.com |
Rating: | 4.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 8AM–5PM 10AM–4PM |
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piedmontus Ultrasound
I went in for a very light cut and a touch up for melt. I just had moved her from Atlanta. I asked what the range is, fully know there are different levels in the aveda salons. I was booked with one of the high end (priced) colorist without being informed. I was sticker shocked. I paid more for a touch up ( and it literally took her 5 mins to rein my hair) than a cut and full melt color in Atlanta. It was above the range I was given when I asked for the breakdown, after tipping 20%, I was told there was a 35.00 bowl fee. I never received an informed explanation on what a bowl fee is. I called the next day and was dismissed by the receptionist about the price and bowl fee. As a business owner, I would want to know any unhappy new customer. An automatic text gets sent out asking for a survey and I replied that I would not recommend the salon... again as a small business owner, I wouldve responded right away to see how to make things right. The color didnt last ( Im aware on how to take care if color) and she didnt take enough off that I had split ends right away and dont blow dry or straighten my hair. It was a huge waste of my time. And money!
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Kristel Wooldridge
First time getting a haircut in the city and Im super glad I chose Hector Estrada! This high-end salon has many trained professional stylists who take careful measure to ensure customer satisfaction. Initially, I was not too certain about what exactly I wanted to do with my hair except to chop off 13 inches. I had a couple of pictures on my phone so I showed them to my stylist Cesar who was awesome BTW. He was very helpful and asked many questions. Luckily, we were able to figure out what hairstyle looked best for me. Cesar would sometimes pause after some snipping to double check if I was satisfied with how the hair looked. Very considerate and trustworthy in my opinion! Ive gotten so many compliments from friends and family on my hair! I definitely plan on coming back for my next haircut!
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Isabel Lai
Ive gone to different salons around the valley, but every time it seems the benchmark I use has always been this place. They have great customer service. The place is chic with a casual vibe. Too often than not salons often seem pretentious, overwhelming and sometimes a little intimidating. Not this salon! You feel that your amongst friends. Their stylists really work with you and offer great suggestions. And I love the Aveda products they offer.
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Anonymous User
i LOVE this place. I was there this past weekend to get hair and makeup done for my best friends wedding. Nicole and I were the co-maids of honor and she got her hair and makeup done as well. We were both VERY pleased-our hair and makeup looked incredible! Also, everything stayed from 10:30 am- 11:00 pm. Leslie did my hair and it looked even better than I was hoping it would look. The aveda makeup was beautiful. GO HERE!!
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Nancy Weber
My husband and I have been coming to this salon since they opened. We have experienced services with every stylist in the salon, and they all do amazing work! I refuse to go to any other Aveda salon, because I have already found the best one. I absolutely love that they only use Aveda products at both of their salon and spa locations.
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Anonymous User
David is the bomb! I have been going to David Guzman for years. I would say he is more an artist than a stylist. David is passionate about hair, likes to stay current on new products & techniques, and really enjoys making you look fabulous!
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Jurassic Gibby
I loved Jason so much! He made my hair look like a movie star, with only a haircut. I liked the upscale service the salon offers and felt very pampered the entire time. Cant wait for my next trim!
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Anonymous User
Loved my experience here! I was in town on business and needed a haircut and could not be more happy! I will definitely be back if Im in town again. Ana is a wizard with short, thick hair!
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Bee Bee
Sarah is amazing. Did a great job on my moms hair as well as an amazing color job on mine. The salon alone is very nice and people are friendly. Sarah is now our goto hairstylist!
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Jeanette Santos
First time dying my hair & I decided to get red highlights...Trenadee did an amazing job & knew exactly what I wanted. All personnel were friendly. I would definitely come again
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Lesley Glueck
I always feel relaxed and welcome at DS&S. Megan gives a wonderful haircut! I also got some great advice for how to help my dry hair. Thank you for providing a great service!
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Anonymous User
Had purchased a groupon on now to try this place out. I loved it! Everybody there was amazing! Got an amazing massage and hair cut. Would definitely go back!
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praveen raghavendra
Ashley is amazing! Shes a hair wizard! And super friendly and made me feel comfortable about cutting my long hair off. Shes a rock star.
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Matthew Krause
Ask for Sarah. Shes awesome. I am very picky with how my hair should be cut and she does a great job.
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Venessa Mendez
Amanda is amazing. I loved my hair cut and my eye brow wax. Will definitely be going back
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Chris Smith
I enjoy everyone at DS&S! They do a great job, great communication and client service!
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Anonymous User
Great prices! And super friendly!
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Anonymous User
Meagan does excellent work!
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Yvette Graser
Ana is amazing!