Fashion Cleaners

Reviews 3

NO

Nolove Halby

They messed up my PAT TILLMAN CARDINALS JERSEY!!! I bought the Mitchell and Ness beautiful throwback Pat Tillman jersey and when I was cleaning off the shelves in my closet I accidentally got dust on it. I was really mad at myself. It is new and I am waiting for football season to wear it so I took it to fashion cleaners and they said they knew what to do, and to be careful. Well when I got it back and got home I noticed the ARIZONA FLAGS on both sleeves were destroyed by their presses. They ironed way too hard on them. (Look, people make mistakes. I just wanted them to try and make this right. That is all we asked.) We took it back and they said they would talk to the managers. Well fast forward a week later and we never heard from them. So I called and the girl actually blamed me for a lack of communication. Then she said there is nothing they can do and to call the manufacturer. I told her, they are just going to say talk to the dry cleaner, the jersey we sold you was in perfect condition, and they would be right to do so. Why would they refund something someone else ruined? She kept telling me too bad and offered me a store credit. Really? 6$... Gee. Thanks for caring. She told me they did everything right and it is not their fault. Instead of taking responsibility and offering to reimburse us for new Arizona flags and sewing them on for free, they told me they didnt give a damn. That was all we wanted. If they would have tried to make this right I would have been fine. But they didnt even have the decency to tell us straight up when it happened, nor the decency to call us when it sat there for a week not being fixed. THERE IS A CERTAIN WAY TO TREAT PEOPLE AND THIS IS NOT IT!

PA

Pat Kofahl

I live in the neighborhood, and have used Fashion Cleaners for over 10 years. My stuff is always ready on time, the prices are reasonable, and they even have dog treats when your pup comes along for the ride! Over the years, I have inadvertently left all sorts of stuff in the pockets of my clothes; money ($$$!) compact flash cards, you name it. Whatever I forgot is always in a little bag stapled to my order when I come to pick it up. Trust means a lot to me and I tell you, I trust these people. I wouldnt think of going anywhere else. Pat Kofahl

NE

Nerissa Freeman

I have been using this cleaners for 8 years...they are great! Have never lost an item, and one time a cami came off one of my blouses and they still managed to be able to find it! I grew up working in my Dads cleaners, so I am sort of a drycleaner snob...I need to know what kind of solvent they are using and the type of service they are offering...and to me Fashion Cleaners is an A+! Plus, I love that its family run!

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