Fashion Nails & Spas

2501 W Happy Valley Rd # 1330, Phoenix, AZ 85085, USA

Address:	2501 W Happy Valley Rd # 1330, Phoenix, AZ 85085, USA
Phone:	+1 623-582-1321
Site:	facebook.com
Rating:	3.7

Location

Photos 41

Reviews 9

Sara Webber

Im very disappointed with the service I got. I started with a pedicure. The lady who did it was very pushy towards me getting the $35 pedicure. I gave in and thought I was in for a treat. I didnt get that at all. I had my toe nails cut and she didnt remove any thing around the nail. She kept touching the tip of the bottle that the callus remover stuff was in to my actual feet which makes me wonder how many germs are now on my feet. The description of the pedicure said I would have a 20 minute massage so I timed it. She literally only did 5 minutes. She then painted my toes the wrong color. Every time she did something wrong, I politely said something but I dont think she understood me because nothing was done differently. I should have left. Another lady did my full set on my finger nails. She rushed. She layered on the acrylic so thick. She also painted right over all the filings rather than dusting them off. I go to pay and my terrible pedicure some how turned into $40 and my fingers were also $40. Poor quality and quite a bit more than I normally spend. I was so ready to be out of there by the time I paid. I rarely write negative reviews in effort to give people the benefit of the doubt but this place was the WORST.

Anonymous User

This place has become terrible. I have tried to go back and give it another chance twice now and each experience has been worse than the one before. I went in today to get a gel manicure, when I got there 2 members of the staff were arguing over who should have gotten the last tip. The owner, I think her name is Tina, was on the phone the entire time she did my nails, my manicure lasted less than 20 minutes. I was rushed to pick a color and when she put it on one finger I said it was too bright and she told me no it looks good youll like it when I finish. I couldnt even object because she just continued with her phone conversation. She was so preoccupied that she just stopped mid massage and then waved her hands at me as if to say youre done. I couldnt believe that they would charge as much as they do when the service is this crappy. I will never return even though it is convienent and close to my work and home.

Anonymous User

This is the worst pedicure Ive ever had. She rushed me into the chair, didnt give my feet any time to soak in the water, which was cold. No customer service whatsoever. She automatically told me I needed the $50 pedicure, when I told her no thank you, she proceeded to sell me other things. Which I declined. She never offered me a magazine or water (small things that make a big difference) and never turned on my chair. She only spent about 3 minutes massaging each leg, each of which she used a very minimal amount of lotion. Not to mention, she kept getting up to answer the phone the whole time. The was no music or tv on in the salon and the constant loud talking in Vietnamese was not relaxing at all. She rushed me in and out in 30 min. I basically paid 25 dollars for someone to paint my nails. It was a complete rip-off...do not waste your money!!

Leonetta Biddle

I have to say I agree about the service being less than satisfactory here. When I went in the price for a spa pedicure was $23 but by the time the I left the price was $30 because the buffed my feet. That is normally included in a spa pedicure but with them it was considered a extra. Really?! Then the employees kids were running everywhere and yelling. Is this how people run businesses now. Then the lady who did my manicure kept trying to sell me a $40 package which I had to decline twice. And why I waiting for my nails to dry I watched a bug run across the floor, that the male nail tech tried to kill with out anyone noticing. Nasty... I will definitely go back to normal shop off of 19th ave, regardless of the distance.

Susan Browne

I have been going to Fashion Nails for several years now. I have always been completely satisfied. I am writing this tonight because over the last 6 months the team there has gone above and beyond in service. I was involved in an auto accident, in which I injured both of my legs and my left arm. Each time I got a cast off or stitches out I went to them for a pedicure or a gel manicures. They were so gentle and kind when they worked on me. This was so very much appreciated. They never made me wait and always ensured the instruments were sterile. I cant thank them enough. Fashion Nails is a wonderful family business, one that I rate a 5++++. Susan

Dane Simonetti

This place is excellent they always have been very nice and cordial they are fast yet still provide excellent service. I am very happy to see that there are still places who go above and beyond to provide great customer service. I actually called 10 minutes before closing to asked what time they closed.. Expecting to have to go back the next day. This was for a mani pedi for my sisters birthday.. to my surprise they told me to bring her in. They spent an hour after closing time and had a great attitude the whole time.. you dont find that much anymore.. I would highly recommend this place to anyone who needs anything spa wise.. Thank you!

Candice Carey

My friend and I were out for lunch before I had a hair appointment nearby, when we decided on a whim to try and get our nails done. I had read some of the bad reviews and was concerned. We walked in and were promptly greeted and seated at a manicure table. My friend told the tech that I had an appointment in 40 minutes and he said no problem. He was able to do gel nails on both of us in 30 minutes. I appreciated how quickly he moved and yet never tried to make us feel rushed. He helped picked out colors and was friendly. We were also told they guarantee their gel manicures for two weeks. I was impressed and am likely to return.

bre campbell

I came in for a pedicure and to have the gel manicure soaked off. Pedicure turned out just fine. Happy with that. Not so happy with the soak off that i requested. I normally take them off myself but i was trying to save time. Worst decision. There was hardly any soaking off done. They used the dremal to file off most of the gel, then let some of my nails soak for 5 minutes, then scraped off what they could and re-dremaled most of the rest. When i left, there was still gel on most of my nails and the rest are so bumpy and thin from the filing. Now i have to go home and fix what they should have done in the first place.

Ashley P

As a licence cosmologists i can say that they are not up to state board standard. Not only that i came hour before closing just to check them out and get a price quote not excepting to get a full set but the lady said they had time. Worst decision ever. The guy cut me several time and didnt brother to follow state board procedures. He rushed the service so my nails are funny shape and uneven. I didnt even get what i ask for which was a color acrylic to cover my nail since my nail are constantly in water so even gel polish doesnt last. I should off just walk away from the beginning