Address: | 1912 W Parkside Ln, Phoenix, AZ 85027, USA |
Phone: | +1 602-944-4600 |
Site: | kykoroofing.com |
Rating: | 4.4 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed |
BR
Brett Carlson
Guys that came out to do the work were good. Work on my foam flat roof is barely acceptable (if it even is) based on ROC standards. Had a horrible time with the office staff throughout the project. Very poor communication with us. Cleaning of our existing foam roof was not scheduled due to sales person not specifically stating it in the contract. He always said it would be cleaned (power washed) before new foam was applied. When I called about it, the project coordinator in the office acted like it was my fault because I signed the contract as is, and never called the sales person to figure it out. I had to call our sales person to tell them what happened and get things corrected. Scheduled the final coat of sealant and nobody showed up that day because it was cloudy. No calls to tell us they wouldnt be coming, or when they would be. The only reason they are getting two stars instead of one (zero if I could) is because of the 12 months same as cash financing available. They certainly were not "Crazy about Quality" with our job!
MA
Marc McGowan
I decided 5 years ago that when it came time to replace my roof, it would be Ky-Ko that got the job. They had come to my home to evaluate a leak and were the ONLY ONE of 3 roofing contractors that DID NOT recommend a roof replacement at that time. In fact they then referred me to a contractor who repaired my roof satisfactorily (because Ky-Ko doesnt perform roof repairs. When I contracted with them, I expected the same fair treatment, quality of workmanship and excellent customer service. I can say that Ky-Ko roofing exceeded my expectations in all areas. And it wasnt without its challenges. We had one issue which needed to be corrected and I was concerned as to how they might handle it. It was handled no questions asked and required no small amount of effort on the part of the team working the job. Five Stars
PA
Paula Korkes
When my roof started leaking, I asked a couple friends who I should call and was told Ky-Ko. They had their roof done and so did one of their neighbors and both were extremely happy with the job done. I called and every person I have spoken with and met has been more than helpful and answered all my questions. Someone came out to the house twice before the actual day of work to check on what was needed. They showed up on time and tore off the old roof and replaced 3 pieces of plywood and sprayed on the new roof. They did a beautiful job of cleaning up after themselves and even covered my pool with plastic to keep out any debris. Came back the next day and sprayed the 2nd layer. Great service. Wonderful roof. Now if it would just rain so I could listen to the rain on the roof and not dripping in the bucket!
TR
Treavor Allen
We called because of several areas on our 8-year-old roof that had broken tiles and a large area that had been "un-tiled" from wind damage. The free appraisal of our roof was extremely clear, very detailed with photographs and written descriptions, and the quoted price was much better than we had anticipated. The scheduling and service were quick and efficient, and the individuals that came to perform the repairs were very courteous and just as detailed and considerate as the gentleman that quoted the work. I heard about them on the radio and they lived up to exactly what they say...and I will use them moving forward, as well as recommend them to anyone that ever asks!
CO
Cockeyed Bison
Let me be clear about my prior post. I am less then 30 miles from them not 90 mins my wife works down town Phoenix so I am aware of the mileage to our home. Clearly the owner has been given miss information and could not return my phone call. Any company that cant service someone 30 miles from them without a trip fee of 150 bucks shows what type of business they really are. False advertising is a crime! "Free estimates valley wide" FALSE!! And make another false statement again about my distance from the shop. They are willing to LIE here dont let them work on your home. Find a company that doesnt need to lie and charge fake fees!
CY
Cynthia Collins
My initial experience when they replaced our roof was fine. However, we needed some maintenance performed which was not under warranty. After the work was done and the bill inventory completed I found out they charge for travel time. Explain that! I have never been charged for travel time before by other companies. The charge for travel time was not discussed with me when I scheduled the repair. The manager tells me "everyone" charges for travel time, but in my experience, which has been relatively vast, Ive never been charged before. Needless to say, not happy!
BI
Bill Shumway
Reasonable prices and professional attitude was the keystone of my experience with KY-KO. The job boss, Rudy, was great. Good sense of humor and hard worker. He always let me know what the plan was. Most rain storms were passing Glendale by, until they started the roofing job. They always buttoned the job up before going home. They kept me up to date with weather possibilities and how it would effect there timeline. Bruce was great during the bid process and the lady at the office went out of her way to keep me informed.
PE
Peter Tan
My experience with KY-KOs representative (Mr Jimenez) was very professional. He responded promptly & was very customer-oriented. He even went over and above his duty to help fixed my roof (a leak that was not repaired properly by another contractor) prior to the scheduled date. If not for Mr Jimenez, water would have leaked from the same area, as it rained a day after he fixed it. I would strongly recommend KO-KO for your roof repair as I had researched a few other contractors and KO-KO was my best choice.
MO
Morgan Hope
Our Arcadia home was in dire need of extensive roof repair. Lots of wood replacement and 3 layer tear-off. KY-KO promise that the work would be done with the utmost care of garden and landscaping that is all around the perimeter of roof. They tarped off everything and cleaned up daily, the carpentry was done with precision. And over all a great experience. Job was walked twice before install and inspected afterwards for craftsmanship and cleanliness. Super Good Job KY-KO With Many Thanks, The Hopes
SC
Scott Hendricks
I will recommend Ky-Ko Roofing to Everyone. It was such a pleasure dealing with your Company, From the Salesman that did the Initial Inspection and Sale. To the Financing company that helped me. plus the Installers that worked through a very hot and Humid conditions and did an awesome job . They all were very Professional and Pleasant . They arrived when they said they would and completed the Job on time and without any hassles. I am extremely pleased with the work and their Product.
SC
Scott McCay
I just had a great experience with Kyko Roofing. The install last March with Dean Klatt went fine. Over the past year some of the flashing popped up the shingles. Allan Garcia came out took a look, and had the three areas buttoned down with a permanent fix within an hour. He was polite and personable. I have and will continue to recommend Kyko Roofing. Their bid was competitive and a year after the install, they quickly fixed the issue I had. They stood behind their work.