Address: | 1005 S 30th Ave, Phoenix, AZ 85009, USA |
Phone: | +1 602-237-2478 |
Site: | americaroofingco.com |
Rating: | 4.2 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
KE
Kevin Thompson
Cons: The estimator was 4 hours late. The paper estimate didnt come until I harassed them for a copy. The repair was rescheduled twice. (Emergencies kept bumping my appointment even though I was scheduled?) The repair guys laid in the middle of my driveway while they waited for more parts to be delivered. There wasnt any communication at all from the businesss end. I only found out of the rescheduling, payment options, estimate copies, etc because I called each time. (No proactive measures were taken) I was talking to my S/O and used the phrase "I feel like Im begging them to take my money & do the work..." Pros: The price. They came in well under-budget and blew away four other estimates, once by well over a grand. The repairs were done quickly and efficiently. Invoice/payment was all online and simple to complete. Electronic/PDF documents (estimate and receipt) via email. I assume that the quality is pretty good (there are no more birds on my roof, there arent any leaks and the plywood looks new). No dust, debris or mess was left - it was all cleaned up as promised. Overall: If you have the time and energy to be your own advocate with this company, I say go for it. If youre out of town or unable to manage the procedural aspect that will be required of you to actually start the process, Id recommend checking a few other places out.
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DA Wick
Two weeks ago I scheduled a roof repair with American Roofing your company. I am beginning to think that was a bad choice. Today was the day someone from your company was to show up between 7AM and 4PM to complete the repairs. I called this morning and spoke to a Ashley in customer service to find out what time the roofer could possibly show up. She said they would be there between 7AM and 4PM. At 2:30 I called back because your hours are from 6AM to PM. All I got was a voice mail. No one returned my call in fact it is after 4PM and NO one has shown up or called. I would call that VERY UNPROFESSIONAL. Especially because I took the day off from work to acommadate their schedule. I would rate your company zero today but there is a space for zero so I guess I must give you a ONE. Hopefully this email rating will be read by other people who like me expected PROFESSIONAL SERVICE AND FOLLOW THROUGH. Oh its Friday so now I have to wait until Monday to see if anyone from your company actually reads these responses. Good Day
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Jessica Johnson
America Roofing did an amazing job on our roof! They came out on time and got the job done quickly. They cleaned everything up when they were done (more than they even needed to- my yard looked cleaner when they were done than it did when they started!). Their customer service was great when I called to schedule and pick out the shingle color. I couldnt be more happy with our new roof! I highly recommend America Roofing.
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Bruce Bouldin
I call American Roofing out they wanted $400 to repair a "defective" vent. The vent retails for $40 including tax at ABC Building Materials. When their estimator left he left several tiles caulked, maybe to insure the roof would leak if I did not hire American Roofing. In reality the issue came down to flat rain getting through a vent that was NOT defective. In the end I saved $400 by not hiring American Roofing.
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Lisa Streich
Jeremy came out and assessed the problem quickly and was able to fix the roof. He was on time (even a little early) and took care to ensure good quality work. We will use America Roofing again and recommend them.
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Ruth @
America roofing was so professional and came out so quickly to re roof my home the job was great. I would recommend calling America roofing if you need any roof repair
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Katie O
Received great and friendly service. I had storm damage and they were very quick to come out and give a quote the job was done quickly and with zero issues!
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Suki Brah
Worked with Jason Kill needed a roof repaired he did a great job and even did a follow up after words
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Tabitha Daugherty
Great company!!! Loyal to customers and always do an amazing job!!
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Scott Kneisel
The service was great! I will definitely use them again!
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Hannah Ho
on schedule and match the roof tile perfectly
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Peter Breame
Great roofing company