Address: | 11201 N 23rd Ave Ste 200, Phoenix, AZ 85029, USA |
Phone: | +1 602-867-9386 |
Site: | rencoroofing.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Kristopher Keim
Good Morning, I have worked with and known the families who own Renco for over 4 years now. I have always heard rave reviews of their work on various roofs and have referred them to all of my friends and family in the need of a roof. Well, it was finally our turn. We had a pretty bad leak on the roof, which was discovered during a monsoon storm. I called Brett with Renco and asked for him to come over and look at our problem. He was over to our house that same afternoon I called him. Never at any point was he trying to force us to replace the entire roof. In fact, he gave us an option to just fix that certain problem area, which was about half the price of a new roof. Well, the roof was over 20 years old.....so we figured we better do the whole roof. They quoted us a competitive price that we were comfortable with. Brett and Brady told us the exact morning they would show up and an approximate time. We were very happy to see their guys show up ON TIME and immediately start working, even in the 105+ temp. They were very polite and always picking up debri that had fallen off while doing the tear off. They tested EVERY piece of ply wood on my roof for bad pieces, I mean EVERY piece. All I heard for most of two whole days was hammering on the ply wood. Thankfully they checked EVERY piece because we did have several rotten pieces that needed replacing. Our roof is now complete and looks FABULOUS!! We are very happy with the work that Renco performed. We have recommended them to all of our neighbors who comment on the roof. If we ever need any roof work done on my home or any of my rental properties, they will be the one and only person I call. In fact, do you travel to New Mexico for work? I need a new roof on a house over there. Thank you again for a job well done, Andrea Schmidt and Kris Keim
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Robert Lopez
Destruction and Frustration will follow. My HOA hired them to reroof our condos. They did not tell us they would start work at 5AM. The only notice we got was what days they will be doing which buildings. There workers are very sloppy & leave a mess. Things like trash from there lunch. They broke many of the A/C units in the buildings and the more I talk to others in our community, I am hearing the same story. I have reached out to this company many times to inform them of the damages there works have caused to many units. I have discussed my unit with them over the last 2 weeks and to point... no one has called me back or offered to cover the cost. I write this review so that others will know how they do business. I would recommend looking to another company. The money you will save in repairs will be worth your time going else where.
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Anonymous User
They just did my neighbor roof.Some how they spray the foam over my cars .Of corse they cover all the junk car in area , only they left my cars uncovered.After i notice the office about the issue it takes extra 2 days and maybe 5-6 calls to bring out the owner.He promised in couple day he gonna find a detail shop and take care everything.Of course after 5 days nothing happen , i start to call the companie .2 days latter 2 guys from the roofer companie just come out to detail my car .They did amazing job {-( .Half of the car remain with overspary, they left with out any notice, now i planing to take my car to the car wash to clean the "detailed" car .If they take care in the same way your propertie good luck with them .Nice guys until they receive money!To fix the problem you need ........And my story is only 3 cars.
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Scott Dean
Renco was hired by my HOA to repair my balcony. To date almost 8 months later they have not resolved many issues. I currently have a negative slope to my balcony and standing water when it rains. They did not re-install the drain. They were very sloppy in applying the surface, splashing on my windows and door frame. Renco sealed the door to my storage closet shut. They have not provided to me warranty or maintenance information. In addition, they were extremely poor at managing the project by not giving me proper notice, they leaving my balcony furniture out in the common lawn area. Renco charged the amount they estimated even though they did not perform all the work on the estimate.
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Brian McDowell
Do not hire Renco. I am sure they bid low but it is not worth the money you save. My hoa hired them to re-do our condos. They have destroyed landscaping, left their personal garbage as well as debris and roofing nails all over the property. They have parked their truck behind my car twice so when I went to leave for work, I could not. When inquiring them to move the truck, BOTH times I was told rudely they could not move the truck until work was completed. Truck was only moved when I demanded it and I was late for work. Do not make the same mistake we did!! You get what you pay for!!!!
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droeaz
Ive contracted with RENCO for over ten years and have been extremely pleased with their professionalism, quality of work, responsiveness, caring attitudes and hometown presence. Quite the family run business! Theyve just completed a tile replacement for us...and were absolutely pleased. Roof recoating for the flat portion of my roof is coming due in about two years...and theres very little question in my mind that RENCO will place the bid that earns them the job. Theyve been around a long time and are extrmely trustworthy. Highly recommended.
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Joan Davidson
Renco did our total roof (removed all old foam and coatings) in 2012 after we had hail damage ... their team did a great job ... no mess from removing old roof and the new 10 year roof is great. The family is dedicated to good prompt service and give us routine inspections annually to see that everything is holding up to expectations. Would highly recommend doing business with this company ... Joan Davidson, Chairman of Las Casitas - Sun City. We have 3 buildings and 24 units in our association.
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amber
My hoa hired this company. They started my building at a reasonable time after 7am on a weekday and finished my building before 5pm. They came and notified me of a concern with my ac unit and wanted to make sure it was working properly which it wasnt. They stayed about an hour after they had completed the roof to fix my ac unit and make sure it was blowing cold again. All the guys I spoke with were polite and friendly.
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Brandon Olivas
RENCO is one of the most professional companies Ive ever had the pleasure of doing business with. Brett is the epitome of professionalism, hes quick, efficient, saw my military memorabilia and took the time to thank me for my service. For those looking for a company they can trust at a far better price than others that I quoted, please save yourself time and utilize RENCO.
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Bill CarGuy
Its been a rough couple of years, so when my shops roof began to leak I wasnt happy. Fortunately I called RENCO as a second estimate. They came in for less money, were prompt, professional and pleasant. They even worked around my solar company to repair my roof BEFORE the monsoon hit. We have already referred them to others. 5 stars!