Address: | 11611 E Sahuaro Dr, Scottsdale, AZ 85259, USA |
Phone: | +1 480-889-8889 |
Site: | mountainsidefitness.com |
Rating: | 3.9 |
Working: | 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–9PM 6AM–9PM 6AM–9PM |
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Vicky P
Really was surprised at the size of the gym! Great amount of equipment and free weights!! Plenty of space and a comfortable atmosphere. Veronica was fantastic super upbeat and explained all the pricing in details making sure everything made sense and worked for my work out agendas. I had previously given this five stars, but today was a pretty bad experience after signing up before the first for the month I waited patiently for two weeks just to get my training session. After being pushed back the day of my session is here. Mountainside Fitness nor Lily Brezler the trainer even reached out to me to inform me that not only was my session canceled the trainer no longer even worked there. Very unprofessional and down right uncourteous. The gentleman who tried to "reschedule" me seemed less than informative and understanding seeming as though he could care less that I was just completely ignored by their facility as well as previous trainer. If you are signing up here get specifics. It seemed like they care about their customers, but with this one they really dropped the ball. Update: I know this is a long one, but I just wanted to add and upgrade a star for them. After I brought my issues to Veronica whom signed me up initially she made it a point to have me taken care of. Today was my first training session and Ivan was fantastic. Immediately made me feel at ease and upbeat. He had some amazing knowledge and really seemed to care about my problems areas which was fantastic. I sustained injuries in a car crash a few years ago. He actually took the time to stretch and work my shoulder out. It was painful, but in an amazing way. Im already looking forward to learning and perfecting my lifting skills from him. Really made me feel like a part of the Mountainside Fitness Community.
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Steve Echkhardt
Ive been a long time member 5 yrs... over time service just gets worse Im a last nightwork out person so Friday night the kid starts turning off the big TV at 8:40 and then go to the back and texts for 10 mins never try to straighten up any of the weight almost none of them do,,,, Seens like there always too busy socializing with there friends.... Im 58 yrs old at the gym 5 to 6 days a week I look dam good and would tell people where I go BUT Sat I had all Icould take with YOUNG BAD SERVICE and Shut down my membership YEARS AGO HAD YOUNG STAFF THAT CARED This group does not The turnover has been bad Not sure were the Management is at....... Just Singed up with lifetime Costing me twice as much But services is important!!!!!!
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Todd Key
As a member of Team USA Paralympics my experience at Mountainside Fitness has been exemplary.... The staff has gone above and beyond many times when helping me. I have had members approach me dozens of times, almost every time Im there, with incredible enthusiasm. This is certainly the finest facility that Ive ever trained at, including the Olympic Training Center. Its always a pleasure to be there, my workouts are always extremely productive, and the atmosphere is definitely superior to anything Ive encountered since I started my training for the Paralympics. Thank you Mountainside Fitness
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Bill Girten
We signed up and really liked the club and the layout but the childcare is terrible. They hire a bunch of young girls who have no idea of how to care for children. What makes matter worse is the young girls think they know more about caring for your children then you do. They are always making up “rules and policies” to support what they want you to do and when you ask the corporate management about the “policy” they say “no that’s not our policy, who told you that?”
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Chase Bernhard
This gym doesnt respect the people who pay for the doors to be open. During a 5 on 5 game when the gym was packed, the assistant manager kicked everyone off the court so 2 little kids could shoot around. I am all for kids playing sports but the gym has nobody in it from open to 4 o clock and as soon as a good game gets going they shut it down. Has happened multiple times. Wont be renewing my membership.
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Kendra Reilly
While performing hyperextensions a guy stoodthisclosetome and stared while I finished my sets. Never in my 15 yrs of going to gyms have I ever had a person do this. This is sexual harassment. Guess what... mountainside has no policy and the excuse "we have a lot of older people here that dont have good gym etiquette". More motivation to finish my home gym.
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eugene beene
Ive had memberships at clubs all over the country, and I have to say these clubs are the worst. No customer service, old equipment, if you ask a question they treat you like youre a bother instead of a paying customer.
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Jeff Work
Veronica (Assistant Manager I believe) was very nice and helpful in me signing up and explaining the facility. The entire staff and members seem upscale and courteous. I like this place!
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Alex Richardson
Staff members are professional, helpful and accommodating. Great facility with tons of equipment and very well maintained. Would highly recommend!
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Ryan P
I come to this location everyday. I recommend joining this gym if you live in the area. Staff is great, theyre always willing to help you.
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Jennifer Bayer
Really love this gym. Great variety of classes, nice people and Dylan is great! Highly recommend!
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Kevin Nguyen
Really nice accommodations. Clean. Only has 2 squat racks though.
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Tiger Jones
Ive never had a bad experience at mountainside
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Brian Willis
Nice gym ! Great staff .