Blast! Fitness - Mesa

1020 W Southern Ave, Mesa, AZ 85210, USA

Address:	1020 W Southern Ave, Mesa, AZ 85210, USA
Phone:	+1 480-464-6380
Site:	blastfitness.com
Rating:	2.8
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–9PM 7AM–7PM 7AM–7PM

Location

Photos 24

Reviews 8

John Howell

When I first joined Blast Fitness in Mesa, AZ, it was primarily because of convenience. It was within a mile of my residence, at the time and just as close to where I worked. Several months later, I moved to Phoenix, but I continued my Blast Membership because its location was still convenient to where I worked. In December 2014, I received a promotion at work that required me to relocate to Spokane, WA. Three days before my departure, I called Blast to cancel my membership. This is when Blast Fitness became anything but convenient. I was told that I could not cancel my membership over the phone. "Ok", I told the Blast employee that answered the phone, "Ill just cancel it online." I was then told that the only way I could cancel my Blast Membership was to come by and speak with the manager. I said, "Ill be there in 10 minutes", before she informed me that the manager was not there at this time. Ok, Ill leave him a voice mail. "Sir, I already told you, that the only way you can cancel your membership is to come in and speak with the manager. The next day, I stopped by Blast at 10:15 am and was told that the manager was not currently present. I explained that I was moving to Washington state and that I didnt have time to play games. I want to cancel my membership NOW! Again, I was told Ive have to speak with the manager. On the back of my business card I wrote, "cancel my membership today, Im moving out of state." I gave the card and said, "you tell him to call me, this is ridiculous. Three months passed, the manager never called me and Blast was still drafting my account each month. So I called Blast and I finally got the manager on the phone. I told him what had happened (just as it is in this review), how I had been treated and what I thought of Blast Fitness. He said he would email me the form I needed to complete, in order to cancel my membership. I gave him my email address and had him repeat it back to me, which he did correctly. That was 4 weeks ago and I still dont have the form they say I must complete, in order to cancel my membership. And by the way, my personal email address is on the Blast application I completed when I joined and my business card I left that day before moving, it has my business email address on it. Blast Fitness SHOULD CHANGE THEIR NAME TO LAST BITNESS, because they are the Last Bitness you can expect to treat you fairly when you want to cancel your membership. As for convenience, Blast put the "CON" in convenience.

Claudia De Llamas

Tengo apenas tres semanas de haber comenzado aqui, y me encanta!, el personal es muy amigable, los entrenadores muy bien preparados, tiene un area de ejercicio solo para mujeres en el que se puede ejercitar muy agusto en un ambiente tranquilo y limpio. y lo que mas me gusta es el que tengan un area para el cuidado de tus hijos, Monica, Leslie y Gloria son de lo mejor en el cuidado de niños, gracias!

James Vetter

Its actually just a revenue factory that looks like a gym. Theres no attention to customer service, cleanliness, or decent equipment. Its all about baiting you in with the "$10 a month deal" then tacking on fees that pushes the actual cost up to regular gym prices. Decide you cant/dont want to go anymore? Too bad. Theyll play a BS game of hide and seek for as long as humanly possible while charging you. Theres more red tape than a corporate takeover to cancel your membership. They want you to be the person that goes in with good intentions and then loses motivation and just pays the monthly fee because its too much of a hassle to cancel. If you want to go to a real gym I suggest finding a smaller one in your area. All the big corporate ones are the same.

Iris Jones

I was in town for business and needed to get a workout in. Im not exactly the most physically fit person in the world, but I didnt want to throw off the progress Id been making back home, so I sucked it up and did a quick search. I saw that this place was nearby so I decided to give it a try. I was a little hesitant since I didnt really know the area, but I am so glad I happened to find this place. I was quickly greeted when I walked in. The staff was super nice and welcoming, which definitely made all of the difference. A trainer by the name of Jacobo took the time to show me around so I wasnt completely lost. I truly appreciated the kind staff and the several friendly faces I saw around the gym. I will definitely be back next time Im in town!

Trina Pettis

Very disappointed. When I signed my daughter and I up online, it was clearly stated that we would be getting the benefits of the better membership due to a special they were having. We had gone in to do a tour the day before and also were shown a flyer and told we would be getting all the perks available. We did get those benefits for a couple of months until one day I guess the manager decided she was in a bad mood and informed my daughter (in not a very nice way) we were not signed up for those extra benefits. The main reason we chose this gym over all others was because of the childcare. Now I am paying for a membership I cant use because I watch my granddaughter in the evenings and cant use their childcare. Very unprofessional!

ramon medel

Hi just recently transferred from your union hills location to mesa location on southern rd. I wish I didnt transfer. The sauna, locker room, and showers are disgusting. Everything from broken floor in sauna, sauna not cleaned weekley, no one cleaning showers, moping locker room floor,missing shower hooks, low shower pressure, and even staff hanging out with friends till close and not cleaning what need to be cleaned. Been going to this location for a month and regret the shower I took cause I honestly left the gym feeling like I caught something in that locker room. I have no idea whos running this location cause its a joke. honestly thinking of leaving blast and going to a cleaner gym for the same price.

Bro Tato

Wasnt even going to rate this gym. Had a nightmare of a cancelation process...okay no biggie...then i see my buddy having same issues. Then...i read these reviews. Heres the sum up. Had membership for 2 years. Nightmare to cancel. Ppl saying "great staff" doesnt know how often theyre turnover is. Saw new faces often in time i was there. 1 star ratings are pretty accurate. Staff they hire are barely college students if that so if its a customer service thing, they wont have it simply because they do not know any better or they would go over all the terms of your contract and/or guide u through cancellation. If signed up, be ready to plan your cancellation with more prep than a divorce hearing lol

jennifer vonprisk

My first day at blast fitness was 1-1-17 First impression very clean. I am 50 years old 100 pounds over weight not getting around very well I started out slowly on a diet coming into the gym 5 days a week it has helped me alot I am down 36 pounds and over 30 inches The staff is wonderful they are also their to answer my questions my trainer Matthew is on point every time.He has shown me how to do things to help me out really has taught me a lot. I really like the womens workout room there is always a machine open this is a place if you are there not to impress anyone then you are in the right place. I never thought I would get involved in my health like I have Thank blast fitness