Address: | 15821 N Dysart Rd, Surprise, AZ 85374, USA |
Phone: | +1 623-583-8155 |
Site: | cubesmart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Meika Kreager
Not familiar with Arizona, and was in need of a storage unit. After going through dozens, by calling, viewing online, or visiting in person I finally found Cube Smart. Initially had looked at one of their other locations, but was referred to the Dysart facility by the general manager. Have been very impressed so far by the highest level of customer service that I have ever had from a storage rental company. Anthony, the General Manager went above and beyond all expectations to ensure that all of our needs were met. To have such excellent customer service accompanied by a well-secured unit at a great price point is definitely a first for me. Highly recommend CubeSmart for all of your storage needs, even if you are not in the immediate area. Worth the drive. Thank you so much Anthony and Staff!
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Tisha Barnhard
I was told wrong or misleading information when calling to hold a unit. I was quoted that the monthly rent for a 5x5 would be around $28.00 and that it would be in a a/c controlled area. When I went to put my stuff in storage and secure my unit I found out I have to purchase insurance (even though its just clothes) which caused my monthly fee to go up to $40.00 and it was not in an a/c controlled area but rather cooled by swamp which didnt seem all that cool. I went ahead and purchased the storage still because if I wanted one in the a/c controlled area my monthly rent would go even higher which I think is ridiculous as is for the smallest unit. I would have appreciated all this information when I called to inquire rather than being surprised with higher costs when securing.
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Kama Kelly
Always the same service . I have had my storage unit for almost 3 years and it was before cubesmart bought the place. (Previously Dysart Mini Storage) & I have had to deal with 5 different managers over my time there, and they are all EXTREMELY friendly ,helpful, and they will go above and beyond to make sure you are getting the best customer service.!! I would highly recommend this storage place to anyone and everyone!! ** PLUS THE PRICE IS SO LOW!! & YOU STILL HAVE PEACE OF MIND KNOWING THAT YOUR STUFF IS COMPLETELY SAFE**
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Darlene Boyd
It was satisfactory. When I arrived knowing exactly what I wanted, the sales girl was unaware of the internet specials. Also the sign on the street drew me in and then once inside, they would not offer me the special of first month free rent. The sign by the street does not specify " restrictions". Then I had he remind the associate of the sale price once again while checking out. I also feel that purchasing insurance should be our choice not yours.
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Rayna Miraldi
Always have liked you guys been here for over 3 years now staff is really great . Just DO NOT appreciate the price increasing on me as many times as it has , this last time with NO WARNING not okay with this for the size of storage I have . Whats next will it get raised on me in another so many months because of your upgrades or your so called minimum wage being raised twice already . Its really ridiculous !!
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Patrick Schrandt
Much of the facility is brand new and the parts that arent are cared for like they are. The person who helped me initially rent my unit was very attentive, professional and knowledgeable. I met a manager the next day and she was also very helpful and gracious You will not be disappointed in either the people or facilities. 5 stars given; 5 stars earned.
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Christian Drew
Nice people. They just did not remove the lock, so when I went there after office hours, I was fortunate that someone was still there to remove it when I had all the furniture with me and some family helping me out. It was removed after close to an hour of waiting though, and there was the possibly that I had to turn around with all the furniture.
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Albert Vargas
I went in to Cube Smart looking for a unit that I will need on 12/15/15...I spoke with Anthony and he was so helpful and courteous in showing me the ins and outs and what size I would need...Top notch service and I will be going back to get a unit just because the help I was offered and the service...Rent here and you wont be disappointed...
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Winter Crux
April was up front about the prices and very professional. The place has a wide drive aisles. Just dont like how some of the storages have two doors which get in the way. But its still very wide. Overall great place. They are adding more storage. Which wont be finish until the fall.
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Janeth Ibeh
This my first place and I was so glad to have Jared D. He was very helpfully and clearly knows what he was doing since it was my first time renting from them. He showed me the different sizes and by helping choosing what size fits my need. It was a very friendly place to visit.
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Joshua Nowak
Does Emergen-C not needed to a place close by really quick to store appliances and Furniture these guys not only help me out will give me a great price and respected the fact that I was in a hurry so they got me in and out and on my way quickly...
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Andi Kupec
So happy to find a clean, secure facility and a wonderful General Manager who made the process of getting my unit a very pleasant (and painless) experience. I highly recommend this location and look forward to having my belongings stored here!
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Bennett Kahn
This is the best cubesmart! We were at a different storage unit paying a higher price for a smaller unit! The manager April stayed later for us because we were running late and made sure to get us all set up in a timely manner!
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Chris Douglas
1st rate service at a very safe and secure storage facility. I was really impressed with the level of customer service I received and amazed at what nice storage facility it was. I would highly recommend storing here!
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Nana Meister
This place is awesome! The staff is knowledgeable, very friendly and super easy to work with. And, its a super convenient location. I would recommend this particular facility to anyone with storage needs.
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Linda Williams
I had looked at a number of places before choosing CubeSmart. Angel was definitely one of the main reasons for my choice. I wasnt sure what I needed and he guided me through the whole process.
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Jennifer Mills
Angel was very helpful. I wasnt entirely sure what I needed and he helped guide me to the right sized unit. And was able to stay close to my budget.. thanks alot.. be seeing yall soon:)
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David Camp
Anna, the General Manager, was very helpful and friendly. She went out of her way to assist me in finding the right size/price for my storage needs. I can highly recommend Anna!
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juan izaguirre
Great experience here. Vicki did a great job,helping me out get the right amount of storage I needed. I would recommend this Cube smart to all my family and friends.
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Jane Meyers
Wow! Friendly, efficient and helpful. What more could you ask for? The facility is clean and neat and the fees seem reasonable. Im glad they had a space for me.
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Kendria Murphy
We came in on a Sunday and were helped by Amy. She is awesome. We were very pleased with her and Cube Smart. Thanks, Lee and Kendria
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Cody Mulshine
Got helped by Angel, super helpful man! Got me a promotion that I didnt even know about, cant recommend this place enough.