Address: | 1815 N 91st Ave, Phoenix, AZ 85037, USA |
Phone: | +1 623-432-0826 |
Site: | storemoreselfstorage.com |
Rating: | 3.7 |
Working: | Closed 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9:30AM–4:30PM |
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A Padilla
I loved the experience and the price of this place! I booked online went in the next day and moved in. On the day of move in, Paul greeted us friendly right away, was polished and provided good customer service. Karen was quick and made the paperwork a breezy process. They have two really good people in their positions & its nice to see. Really good customer service, everyone knows, this alone brings business back. Definitely recommend for anyone who is looking for good customer service and good prices on storage (they have Individual locker sizes to family sizes) and good realistic prices on locks for the units. I went to Public Storage before going here and they were selling their Chateu Locks for $10 more than what Store More! is selling it for. Thank goodness I was patient & waited definitely recommend and refer you to go with this storage company rather than a "big brand" company. Bonus: Bilingual (Spanish) Customer Service Downer: Only semi-bummer is that you have to get out your vehicle and code out to open the gate to exit. But maybe they have reasons as why you have to... Say I send you~~> AP/A Padilla
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Raven White
ONCE UPON A TIME THIS PLACE WAS THE GREATEST PLACE TO RENT A STORAGE UNIT. BUT NOW THEY ARE UNDER NEW MANAGEMENT AND THEY JUST PLAIN SUCK. THE ONLY PERSON WORTH A DAMN THERE IS PAUL. HE IS THE ONLY ONE I EVER SEE DOING ANYTHING BESIDES SITTING ON THEIR ASSES. THERESA IS JUST PLAIN RUDE AND COULDNT MANAGE NOT TO ROT HER TEETH OUT FROM DOING METH AND JUMBO MANAGES TO WALK FROM HERE TO THERE AND THERE TO HERE NOT REALLY DOING A DAMN THING. PAUL IS THE ONLY ONE LEFT FROM THE OLD CREW AND STILL MANAGES TO MAKE IT FEEL LIKE HOME. I WALKED IN TODAY TO PAY MY BILL AND HE GREETED ME AND ASKED WHAT HE COULD DO FOR ME. THERESA COULDNT MANAGE TO STOP PLAYING ON HER PHONE LONG ENOUGH TO ACKNOWLEDGE ME....ONLY ATTEMPTED TO DO SO LONG AFTER PAUL LOOKED UP MY ACCOUNT AND PROCEEDED TO TAKE MY PAYMENT. THE NEW HIRES AS WELL AS THE NEW MANAGEMENT HAVE A POOR DISPOSITION. THESE DEFINITELY ARE NOT SKILLED WORKERS NOR MANAGEMENT MATERIAL. I MISS KAREN VERY MUCH. THANK GOD PAUL IS STILL THERE OR ID HAVE TO LEAVE AFTER ALMOST 2 YEARS. SINCERELY SHAWNA WHITE
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Nancy Valles
Thank you so much Linda at Store More for all your great help from the beginning of our storage facility journey until the end. You went all out saving us from the all the headaches we could have gone through. We relocated our storage from Las Vegas where we stored at Stor-More thinking it was the same owner. We had previously looked at other storage facilities but werent happy with what we looked at. We wanted something similar to what we previously had in Vegas and thankfully we found it here at Store More. We love the roll-up storage units, the convenience, cleanliness & security that your facility offers (oh and let me not forget the friendly staff). We look to many years of storing with you. Once again thank you very much!
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michael lorah
Love this place. Staff is always helpful and willing to help in what ways then can, ie: courtesy call, explaining things that got confusing. Out of all the storage places Ive been to, this is the best place Ive ever stored my stuff at. Ive been with this location for about 2 years, left and came back here because of their service. I have now been back for 5 years. I always recommend my friends and colleagues to this location and they have never had a problem either. Awesome place.
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Felisha Rogers
Dont store your stuff here, there were 37 break-ins in one month and no customers were notified. It is a hastle to get the insurance to pay out and it didnt cover the cost of stuff inside. The alarms are at the top of the roll up doors so the doors can be pulled off the track from the bottom. There are no inside cameras, dont let them fool you! Corporates answer? Thats what insurance is for! Insurance doesnt cover memories and keepsakes. Spend your money elsewhere!
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Trinidad Chavez
DO NOT RENT HERE. Theyve charged my card so many times Im having to close my account because they wont refund the money. Management was terrible, they will never answer the phones and always have a note saying they are gone from office in the door. When speaking with the front office, the lady in the front was completely unprofessional and began yelling when I came back after the third charge. STAY AWAY.
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German Villanueva
Thank you so much Jennifer at Store More. You have gone above and beyond to help us out with our storage unit. With your friendliness and great attitude we will always consider using you guys in the near future.. Choosing a storage unit isnt easy but you made us feel comfortable and happy to store our stuff with you guys. So again, THANK YOU so much for everything... German..
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Schaun Starr
Ive been to a few storage facilities during my moves and Store More is my favorite. I got an excellent deal on a drive up 10x20 in 2011 and I still have it till this very day. They have alarms, cameras, security gates, and a great staff. The free truck was also a huge help to my move, all I had to pay was the gas I used.
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Stephen Outram
The staff was very friendly and helpful. I asked to see the facilities prior to signing the lease, and the staff immediately assisted me. The prices are very competitive. The facilities are clean and just as advertised. I rented two units for an upcoming move. I will definitely consider using Store More again.
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Angelina Ingellis
Moving from out of state was extremely stressful, especially when it came to down sizing my home. I came to Store More for help with supplies and needed helping picking out a unit. Josh was incredibly patient, kind, and professional when helping me. Thank you so much for all of your help and time!
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Andres Perez
I absolutely loved my experience. The business was clean, organized and had friendly staff. I felt welcomed the moment I walked in from the people that work there. Mayra was especially helpful guiding me through the whole process and answering every question I had. Highly recommend this place.
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Andrena Gonzales
I recently had my unit broken into and the manager, Teresa, did everything in her power to catch the criminal. She went above and beyond to catch him. Her and her crew have caught them and were able to return me my belongings. I want to thank them and highly recommend this storage facility.
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Cynthia Gracia
I have to give this place 5 stars! Walking in here i felt very welcomed and the staff was very friendly, helped get me situated right away with a u haul and a unit. Mayra was extremely attentive and answered to all of my questions. She helped get us the best deals that best met our needs!
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Emma Eddings
The staff is Great. They are very knowledgeable about what is available at their facility; speaking in terms of the size of the units, as well as the other products that they sell in the office: locks, boxes, bubble wrap, tape, mattress bags, etc. As a bonus: the facility is ALWAYS clean.
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Billy Bob
This place is a joke. All my stuff was stolen, my unit was broken into. Units are supposed to be individually alarmed, BS! The thief who broke in didnt even have to cut the lock. No call from management. They didnt care. Store your stuff here if you dont want to see it again.