Address: | 2545 N Tucson Blvd, Tucson, AZ 85716, USA |
Phone: | +1 520-327-6341 |
Site: | angelvalleyfuneralhome.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–4PM Closed |
MA
Marshall Kidder
Where do I begin. I attended a visitation and funeral here. At no time, did the director great or welcome the mourners. When we viewed the deceased, we were horrified. She looked terrible. Her hair wasnt even made up. Her general appearance was shockingly and unprofessionally prepaired. There was an odd mix of music. Its as if we were listening to a mix of acceptable selections and light rock. Not appropriate. At no time, did the director make any attempt to insure that the microphone at the podium was adjusted so we could hear what was spoken. At one point, a sloppily dressed heavy set younger man carrying a loud and disruptive child was allowed in to purchase something with his debit card. Very loud, very disrespectful just before the service. We walked in, sat in the loby, nobody treated us. A woman marched out of the office with a sour look on her face and didnt say a word to us. Very rude. At the end of the service, and note: before ALL OF THE MOURNERS had left the room, the director came in with some young lady dressed as if she just came from Walmart, wearing koolots and bedazzeled flip flops, he closed the lid of the casket WHILE SOME OF THE PEOPLE WERE EXITING THE ROOM !!!! and wheeled the casket out a side door, nearly knocking it off the cart when they hit the door thrushold. That should never be done until EVERYONE has cleared the room. It was tramatising. The director then announced there would be no escort vehicle or intersection guards along the way, and basically said, " youre on your own, drive safe". At that point, the director and Miss Wal-Mart got into the hurse and drove off. Ive never witnessed anything less dignified, less professional, and indifferently cold and uncaring. These people need to go back to school and learn, first of all, courtesy, how to embalm a body, fix a hairstyle, and protocall on where, when and how to remove a body from the service room as not to tramatise the family and friends of the deceased. I equate this experiance to a drive thru funeral in Las Vegas. The entire thing was incrediblly and poorly exicuted. Had this been a member of my family, I would be contacting my Attorney. To say the least, I wouldnt let these people be in charge of my goldfish,s funeral. My Gaud.
ME
Melissa Chavez
My sister passed away in September of 2016. She left behind three daughters one of whom is a minor. She also left behind a very abusive husband both verbally and physically. The husband, ( no blood relation) somehow makes this funeral home think my nieces are just in the way, by way of just wanting to take care of their mother and her belongings. So MIKE, the funeral home director, not only refuses to speak to my nieces, but, is the most UNPROFESSIONAL and HEARTLESS person I have ever encountered, he leaves a voice mail (he thought to the husband), stating the cremation was taking place that day and, "the girls just need to go away I guess" MIKE, You should never stick your nose in other peoples situations, because you dont know what theyre going through. I DO NOT RECOMMENCED THIS HOME. And, I have to select at least one Star to post. Where are the minus stars???
EL
Eldon Settlemeyer
Recommended by hospice, I contacted Angel Valley (Mike) after my mother had passed on 1/31/2017. They not only took care of everything but understood how important she is (mother) to our family. Very professional and compassionate. He had someone come out to my home only when I was ready for them to come out to pick up my mother. He made it a point that its okay and no rush. That meant the world to me. Also the man who came out to pick up my mom, was overly gentle with her. Once meeting Mike face to face the next day. I felt completely comfortable knowing my world was in his hands. I would recommend Angel Valley.
PR
Priya Abramian
Last month my mother passed away very suddenly. We never expected to be put in such a position as to be planning a funeral. Mike & the staff at Angel Valley Funeral home were very kind & helpful throughout the process. They went above and beyond to help obtain the completed death certificate when it seemed the hospital was dragging out the process. I appreciate all that they did for us in our time of need. I would recommend them to anyone.
A
Anonymous User
I also work with families going through a difficult time. At Mayfield Florist, I have had a number of occasions to work with Mike and his crew. I have seen Mike deal with the families and was impressed and have been at services where I could appreciate how special he is. We had a customer tell us about the flowers we had delivered and had so many positive things to say about Angel Valley. I would refer them. They are a class organization.
MI
Michael Hackstadt
We just made arrangements for a dear family member. We worked with DJay Lefler and she made the experience better than we could have ever imagined. Not only was she very professional but more importantly she was incredibly kind and helpful. She is a remarkable person as demonstrated by her compassion and thoughtfulness. We will recommend her, and Angel Valley Funeral Home, to anyone in need of their service. Thank You DJay!!!!!
MI
Michelle Smith
My Mother passed away in January of 2017 in hospice care and this funeral home was recommended to us. Mike was a perfect gentleman who gauged our grief and responded appropriately, and made it as easy as something like this could be. My sister and I didnt feel like just another paying customer and Im trying not to be inappropriate but the price was reasonable as well. If tragedy ever struck again, I would use them again.
JI
jinny kyle
I contacted Angel Valley via their website after their being one of choices provided by my hospice service. Mike was very responsive via email, telephone and once my husband passed in person. We had very simple cremation requirements per our familys plan to spread his ashes. There was absolutely NO pressure to do other than what we wanted. I recommend Angel Valley highly. J.
TO
Tom Brysacz
Sad as the circumstances were, Mike did a great job in coming out to my house quickly and working respectfully. All the subsequent arrangements were handled professionally, competently and with obvious care. The work is not overpriced, as can often be the case, and I especially like the permanent on-line obituary he has provided for my wife
BR
Briana Sanchez
Very rude! Yelled at the kids for playing in by the plants didnt give the parents a chance to parent owner came out scolding them and point finger in their face! No respect at all! I said OK OK think they got it and told me not to be a "smart ass" I am 26 years old I dont think I should be talked to like some smart mouthed teenager!
A
Anonymous User
Angel Valley is family owned and I felt the difference the moment I was greeted by the owner. I really appreciate the straightforward and kind approach. Good people. I would refer Angel Valley to my friends.
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Lauren Field
Everyone I spoke to were very helpful and direct, There were no pushy sales people feeding off my grief. Very professional and respectful. Thank you Mike for making this process as easy as possible for us.
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louise scharf
They took great care of my loved one and myself. Their prices were very reasonable compared to other funeral homes. (I had my dear cremated.) Thank you Mike