Auto Plus Berkeley VW & Audi Service & Repair

700 San Pablo Ave, Albany, CA 94706, USA

Address:	700 San Pablo Ave, Albany, CA 94706, USA
Phone:	+1 510-527-0100
Site:	autoplusberkeley.com
Rating:	4.2
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 14

Reviews 8

Kevin Gilbert

Went to this place Monday July 13 with my 02 Jetta for a cam tensioner gasket and valve cover gasket. That where it all went downhill from there. They call me saying that they were having trouble with the tensioner and told me it mustve Been aftermarket one but my car would be ready on tues July 14. Welltuesday comes and I get a call sayin we got some bad news we got the car back together cranked it an heard a noise cut the engine immediately an he further explained the tensioner failed the one they was having trouble operating and that it bent some valves. Well he tells me there gonna replace the aftermarket tensioner as he calls it with a factory one and fix my valves hell spot labor if I spot parts he said Im lookin at about 400 in parts well I was ok with that.i asks for all the old parts back and he says okwell this dragged on until Thursday July 16 I was irritated by then cuz he called again and said I owed 800 in parts I was like you told me it was gonna be 400 and he went on with sum story to explain. an I was like I need my car it been a week. So I get my car friday July 17. And I get there an have to ask for my parts an surprise the supposed tensioner that failed/broke wasnt there I asked he said call the guy Im guessing owner Monday so he can tell you where it is. I pay an leave so now a 900 job is an almost 1900 dollar job. So I call Monday an he gives me the reason my tensioner is missing is caused they used the one that was already on it. He like it had an oversized bolt in it an it came loose so the machine shop fixed it. So basically it was negligence on there part if the loose bolt caused the failer it shouldnt have cost me a dime except for the orignally 900.Then he went on to say I just wanted to tell he was like I couldve just gave you any old tensioner and said it was yours. Be warned this place is shady I got 2 different stories And it cost me 900 more that it should, not happy with this pace will not go back.

Anonymous User

THE BEST MECHANIC IN THE BAY AREA: ive been to alot of mechanics and most of them turned out to be swindlers. But my friend who fixes cars, recommended Naim at Auto Plus. So I went. Ive been with him for 4 years now. Hes ALWAYS HONEST & VERY AFFORDABLE. He has all his prices and work hell do clearly printed on a brochure, so you know hes not changing the price or the work judging by your car. For example, while i was living in the midwest, I HAD to go to another mechanic and he told me I had to get all these things changed out, etc, etc. It was over a $1000 worth of work. I called Naim and he took the time to advise me and tell me if what they said made sense. IT DIDNT. So I brought my car back to california and had Naim look at it. He charged me a very minimal fee to inspect all the areas that the other mechanic said was wrong and Naim told me, NONE OF IT NEEDED TO BE REPLACED. my car runs great and has had NO problems since Ive been Naim at Auto Plus. If you need maintenance, timing belt replacement, or you car has problems, go to AUTO PLUS!

Haris Shuja

Stopped by for a service and they caught a slow leaking water pump before it left me stranded on the road. This is by far the best shop Ive dealt with in the Berkeley area. They take their time inspecting for any problems and lay out options. Unlike other shops who just want you in and out without fully explaining whats going on with the car. They also show you the old failing part as well as the new one installed in the car for peace of mind. Not many other shops take the time. Their prices for parts always end up cheaper than other Volkswagen Audi shops Ive gotten quotes for in the SF Bay Area. Ive been to Auto Plus dozens of times throughout the years and its always been a pleasant experience. Theres also a waiting room with a TV to watch with cable and WIFI, plus a new Pho restaurant across the street if you need to kill some time :) mmmmm

rodney leggett

Took my car to this shop an i had to check an make sure they replaced what they said they would an to show me the new/old parts they never did.. they gave me some cheap parts an some ganeric battery after i specifically told him i wanted the top of the line battery.. very bad experience. 900 bucks down the drain my car felt the same way it did before i took it to him.. waste of time.. if you are a rich idiot who doesnt get a second opinion your in trouble.. go to other audi shops they lie alot an switch up there stories an prices out of no where .. an to those who think this is a good shop your just a wealthy idiot with money to waste this shop is fraud 130 bucks an hour for what all lies maybe they are just honest to a select few but they are money hungry the guy watched my pockets the whole time while talking to me

Anonymous User

I was very nervous about taking my 2000 Audi A6 to a mechanic when it would not start. I was afraid I was not going to be able to afford the repairs and that the mechanic was going to take full advantage of me because I was woman. Let me tell you, my experience there was nothing like I imagined. The owner welcomed me to his shop, never made me feel pressured and on the contrary he eased all of my worries. I have NEVER met a mechanic so great with customer service. He went beyond what I ever imagined, gave me a great deal, fixed my car and it runs great! My daughter and I are very grateful to him for all that he did and he will for always be our mechanic!! Thank you Auto Plus!!!!

Anonymous User

Im a mechanical engineer who takes pleasure in knowing how things work & whay they sometimes dont. Ive been bringing my cars to AutoPlus for a long time, and have had many very good experiences in tracking down sometimes inscrutable problems with Naim. He knows what hes doing. I trust him. He once solved a problem with the brake system on my daughters car that had eluded two VW service departments, Firestone & Goodyear! So it is almost like I owe him my daughters life! Hmmm. Sounds over the top . . . well, anyway, he is good. Im going back today . . .

Anonymous User

This is a great garage. Ali the owner is wonderful. He provides great service. They have best prices I can find, and I always shop around even if I know Ill just wind up taking it to him. He usually changes my oil with out being asked to for larger jobs. I am really happy with them. Consistently great service. and I always check for better prices, he is always the best, and if hes not most cases hes willing to match the cost of a competitors labor.

Matt McGinnis

Auto Plus is my go to service center for both of my cars. Every time Ive had service done at Auto Plus I was very worried because the problems could have been big, expensive repairs, but in both cases the technician identified a simple problem and fixed it easily. If you want a service center you can trust go to Auto Plus. I wouldnt go anywhere else. Love these guys!