Meineke Car Care Center

22932 Glenwood Dr, Aliso Viejo, CA 92656, USA

Address:	22932 Glenwood Dr, Aliso Viejo, CA 92656, USA
Phone:	+1 949-427-1573
Site:	meineke.com
Rating:	2.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM Closed

Location

Photos 8

Reviews 9

Crystal Laren

PLEASE READ! WARNING! THIS PLACE WILL SCAM YOU! I would leave less than a one star if possible. I took my car in for a FULL BRAKE INSPECTION and instead all they did was slap on some new brake pads without doing an inspection. Then 2 months down the road, I was driving down the road and my car wouldnt stop, it only slowed down. I immediately took it to the shop and explained to them the issue. Well now they are trying to charge me to correct the issue that was their fault in the first place. They did a mickey mouse job and I could have gotten into a terrible car accident. They told me that all they did was change the pads because they didnt think changing my brake fluid was necessary. Im sorry but last I checked, when the brake pads are being replaced, you are supposed to change the fluid as well as bleed the air out of the brake line WHICH THEY DIDNT DO. Now I am stuck paying for something that wasnt my fault. To top all of this off, they caused $1900 worth of damage to my parents Mercedes as well! They put the oil filter on BACKWARDS! What kind of mechanics are you guys hiring? Albert is the worst of all! He is a liar and a thief! I highly doubt the owner is any better considering the amount of shady work they have done. I am going to report them to the better business bureau. This place needs to be shut down!! Every negative review that has been posted is 110% accurate. DO NOT GO HERE! THEY WILL CAUSE MAJOR DAMAGE TO YOUR CAR JUST TO TRY AND GET YOU TO COME BACK AND SPEND EVEN MORE!!! DON"T TRUST THEM! UPDATE: I was bribed with a free oil change if I would take down my bad review. After taking my car back in for them to fix the issue, I am having problems with the brakes AGAIN. Do not get your car serviced here unless you are prepared to have costly repairs done after they work on your car. The corporate office still hasnt helped with resolving this issue.

Robb Sharma

Albert Kwon, the manager is a crook. Took my car there 3 months ago to install new brake pads and resurface rotors. He said the pads were the wrong ones and hell put original OEM pads instead and charged me an extra 100 to put the right ones in. He started work on it without consulting me that itll be an extra $100, basically holding my car hostage. Either pay what we agreed on with the job incomplete and no new pads, or pay an extra $100 so you can get your car back. This was super slimy but I had no choice but to pay that extra $100. Three months later, my front brakes have been squealing badly, getting louder as time goes by, took it back and Albert says the parts are not original and thats the reason theyre making noise even though I paid an extra $100 to have him put original OEM pads! I kept asking and insisting he clarify what parts are not original, he avoided the question and refused to answer. Then he changes his tune and was telling us we are not driving the car right and you have to press on the brakes harder to make the noise go away.. and he recommended another $500 brake job so the squealing goes away... Wow! When I asked for paperwork, he walked away, avoided eye contact, then told his employees to call the police because were not leaving. This is the worst customer service Ive experienced, Im shocked at how Albert refused to answer simple questions, avoided, ignored, and refused to fix the problem. My dad whos a senior citizen with complications was not taking this well, so I had to calm him down for the sake of his health and leave the place.. Unbelievable!

Wayne Flower

I started using Meineke recently as I had some issues with my vehicle that my current mechanic could not fix. I have been very impressed with the level of service, and the low prices at this location. The guys are great. They spotted a few things on my vehicle that could use some attention, but did not try and sell me on them. I really appreciate their approach. They have been very flexible, and very reasonable with me. They allow me to supply my own oil and filters as Im a bit picky, and even allow me to source parts if I can find a better deal. Im sad that I have found a very good shop that I trust, but will be moving out of the area soon.

STEVEN JIMENEZ

Two hours n still waiting for a tire repair. They didnt even have to take tire off. told them late for work. Ignored and all cars that drove up with no appts taken first and greeted at their car while we just stood there waiting. Customer service horrible. Finally asked what hold up was..understaffed I was told.researched n Told my son found another place down the road..well they jumped all over it. Would never come here again..awful customer service. If i could give them a zero i would. Just on customer service only.

Greg Nutter

I went to this place because it was close to my work. I spent close to $600 to have them "repair" an HVAC system leak and some leaky hoses. They literally charged me $600 and did nothing because after 2 weeks I had the same exact problem. Im having to now spend $1800 to get my truck fixed elsewhere and part of that bill lists problems that were supposedly fixed when I originally went in here. I will never come back again and will spread the word on how they ripped me off.

justin behrendsen

Came in for a standard oil change the other day. The manager (Albert) is a liar and a thief..... He drained the hydronic fluid In my truck so that my clutch didnt work. Ive never had any problems with my clutch until the morning after I had service from this place.....SHADY business!!! Luckily I knew that I had a brand new clutch so I checked the fluid and replaced it in time..... Do yourself a favor and Stear clear of this place.

Anonymous User

You may think their prices are low but they still screw you. They ruined my brakes. They down right did fraud on a friends car and gave her a used a/c unit. When it broke down and she took it to another place they told her that the a/c was used. The said they resurfaced my rotars but didnt. When it still squeeked and I went to 2 other places they said I needed rotars resurfaced. The owner is a fraud. DONT GO HERE PLEASE.

Jameson Miodus

They are RUDE at this location and lied to us. They said they replaced parts, but in fact did not. They wanted more money when I complained, then threatened to call the police when I told them I wanted what I paid for initially. They are a scary, unprofessional bunch and we will NEVER go there again. Two other customers agreed with me out in the parking lot and left the store too. BEWARE of these unscrupulous people!!!!!

John Rainey

These guys are AWESOME... I trust them with all my repairs. They alway do great work and have kept my last 2 cars up and running with the least amount of hassle and cost. My 4Runner is back in tonight with some grinding noise coming out of the rear end and I can rest assure the this Meineke owner will take great care me with whatever the repairs may be. I have and will continue to refer them out to family and friends...