Address: | 1406 W Holt Ave, Pomona, CA 91768, USA |
Phone: | +1 909-623-6636 |
Site: | aamcopomonaca.com |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Donovan La Pat
DO NOT GO HERE. These guys are CROOKS. I brought my car in early last week right at 8:00 when they open, because the transmission seemed to be slipping, and I felt it wouldnt be a good idea to use it to commute to work. I talked to Don behind the counter and he said they would do a free test drive/ diagnostic to see what they thought would be needed. At 9:00 they called me to tell me the transmission was slipping and the pan would need to be dropped for $190, so they could check the wires and look for any clutch material/ metal in the pan. I called them a twice about the situation with the car throughout the day, and spoke to the manager Rick Sandoval, who was very rude on the phone. First he told me the mechanic was out to lunch and would get to it as soon as he was back, then he said there were no lifts available so they wouldnt get to it until the next day. So it had sat in their shop FOR 8 HOURS without them so much as looking at it again. So now I have to take another day off of work so they can drop the pan like they said they would nearly 24 hours prior. Once they finally do they have me come in, where I once again spoke to the very rude Rick Sandoval who told me they found material in the pan (which they never actually showed me), and that they would have to rebuild the entire transmission for upwards of $2,000. This seemed a little odd to me because the transmission on the car was only 2 years old. I told Rick that I was going to have another mechanic take a look at it for a second opinion. Rick, very intensely, told me that I should under no circumstances do this because only AAMCO would be qualified to do this, that the other shops were untrustworthy, and that driving it any further would only worsen the damage. So I had it towed to a shop in Hesperia who put in the transmission before and whom I trusted with my car. They test drove it for me there and said it wasnt a transmission issue at all, but an engine problem. Once the Hesperia shop looked in the engine they found that some of the spark plug wires had gone bad and replaced them with more heavy duty wires for $100 and the car runs fine again. Either the people at this AAMCO are totally incompetent or theyre scamming innocent people. Maybe both. Do not go here, I dont trust a single thing these guys say.
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Jesus Flores
This company just didnt care that my wife was stranded and we needed to take the car to this AAMCO in Pomona. the transmission was rebuilt in Redlands Last November, several weeks later we had to take it back to Redlands twice to fix a couple of transmission oil leaks. 3 weeks ago the transmission failed again and had to repaired. TODAY the car broke down AGAIN near Pomona and the individual from the Pomona AAMCO instead of immediately offering to have the car towed in to his Pomona shop he preferred to keep my wife stranded until he contacts the Redlands Office!! so who cares what could happen to my wife. Very bad costumer service!!!!!!
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Hector gomez
I took my car hear after the ammco in chino said they couldnt see my car and if they did they would have answer for me till the next day when it was just to check out my brakes then my gf called chino aamco saying she had a transmission problem and said to her they can check it out and have an answer for her on the same day unprofessional much? Later took it to this aamco in pomona great service they took a look at my car told me what was wrong with it in less than an hour and where even willing to work with me with the price overall great service
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Anonymous User
Brought in my wifes sports car, it was making some noise. turns out I needed a transmission overhaul. I was told it would be three days to make the repair. They called two days later to say was ready. My wife Sally picked upped the car and was told that the transmission was not has bad as originally thought. The bill ended up being less than they had quoted! Rick the manager gave my wife a list of routine items to have checked. Aamco of Pomona now gets all our work on all our cars, we highly recommend them and ask for Rick.
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Ed Tolman
Weve been customers for many years and Don has always seen to it that we get taken care of. I would say they are better suited to passenger cars, pick ups, etc. They have replaced the transmission in our Isuzu commercial truck now THREE times in four years, starting in 2007. And weve paid for every one...spent over $11,000 all said and out the door. And the truck is back in for service, having only ran 200 miles. I had my 2000 Chevy truck trans replaced with no problems but commercial is another story.
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Joyce Estrella
Aamco in pomona on Holt is the place to go if you want honest and excellent work done. Rick is the man to deal with. Single moms struggling and not knowing where to go this is the place or ant body we had a fantastic experience there. Financing is available and Rick will work with everyone.thanks again Rick for all your help and understanding we couldnt have done the work needed without you
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David R Flores
>>>>>>>BUYER BEWARE!!!!!<<<<< In a nutshell I had to have my vehicle towed from AAMCO Pomona after so called repairs to a Chevy dealership and have the engine rebuilt. This was after having my vehicle in their possession for 40 days!!!. Stay away from Rick the liar! See my post on Yelp!!! Save your time and $$$ I will be seeing these crooks in court and will update my review.
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Anonymous User
I got a notice that my car maybe be re-called for something. I thought it was a prank. Took it to AAMCO Pomona and Rick had it checked out. Could not find what may be wrong but gave it a check out. Told me what to look for in the future and filled my tires for free. I will be back to follow up. No gimmicks here! Anne
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Anonymous User
Took my car in recently afraid for what i might hear. Turns out it wasnt as big a deal as I thought, and I spent a lot less than i bugeted for. Very friendly employees. Rick really helped me out. Would definately come back if I needed to, and will refering my friends. Ask for Rick, he was great!
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pantelis magaziotis
I got charged $195.00 to tell me that I need a transmission .total lie I when to another transmission shop and they diagnosed the transmission to be good I need it to change the spark plugs that shop is ready to take your money even if your car its ok stay away from them .
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Joe Lozano
Transmission rebuild on car was horrible. Transmission is in worse shape than before. Try taking it back for warranty they didnt work on it for weeks. I took it out after being tired of them not working on it. I hope they can correct this problem one day.
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Anonymous User
As a female having cars problems can be a nerve racking experience. The employees at Aamco Pomona put my mind at ease, and repaired my car quickly, answering all questions along the way. I would highly recommend this Aamco to anyone with car troubles.