Address: | 80 Rio Rancho Rd, Pomona, CA 91766, USA |
Phone: | +1 909-620-7167 |
Site: | walmart.com |
Rating: | 1.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM |
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Hector Payan
Ok, so a little disclaimer: I dont shop at Walmart. BUT seeing as there are no recent reviews of this place and that I know they sell tires, I decided to stop by the automotive center on this one after looking up some pricing online. So I needed tires for my 2004 Tacoma. First, Celina helped me at the front desk (you have to actually go in there yourself to request service, not the techs outside) and she answered all my questions about the tires I was looking for. Good job there. They have lists of their services on the wall and I spotted an oil change, which I requested after deciding on the tires. Finally, I added a fuel injection. Celina gave me an estimate of about two hours for everything to get done. In about an hour and 45 minutes ALL services I requested were done :). They vacuumed the interior as well, no extra charge as far as I can tell. My bill was a bit hefty, surprising the girl that helped me out in the end (cant remember her name), but I have to say, I do feel it was worth it. My truck is such a smooth ride now with these tires and even with the added services I ended up paying less than what another place wanted for JUST the tires. All in all, Im pleased with how it all went. I know Walmart isnt known for their customer service, but this experience was a good one and theres a good chance Ill be coming back. Hopefully they keep this up!
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Robert West
Horribly SLOW AT TIRE CENTER. 3HE 52 MIN for oil change. Only 3 cars in line!!!! WHEN YOU PULL UP, NO GREETING, NO HELLO, NO INSTRUCTIONS. Evidently at this location youre not supposed to wait in your vehicle when pulling up youre supposed to go inside and solicit your own help, but rather than tell the customer this, there is no courtesy whatsoever, the gentleman working in the Bay just stare at you in your car, leaving it up to you to figure out what your next step is. This is a far cry from the better treatment one would get a jiffy lube or any other tire and lube center. If you can better to pay $5 more and avoid this location
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Anonymous User
Be extra careful with their staffs at the tire & lube center. They will overcharge you! Mount 2 tires and charge for 4 ... they say take it down is one charge, put it on is a second charge. If this is the case, change 4 tires and they will charge you fees for 8? I will talk to the store manager about this and see what he is going to say.
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Michelle Crane
My order of tires arrived a day before the delivering date , Everyone was friendly ,and it didnt take that long to get all 4 tires changed,
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M Star
7/29/16 2:29pm When I called someone picked up and the hung up, I called back and same thing happened.
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Andrew Lugo
Thought about taking my car here. Read the reviews and changed my mind.... oh well.
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Michael Mah
1.5 hr oil change tire rotation wiper replacement
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T50 Japan
Wow. Everyone was right. The worst ever.