US Post Office

Address:	799 H St, Arcata, CA 95521, USA
Phone:	+1 707-822-3370
Site:	usps.com
Rating:	2.2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 1

Reviews 19

velia barahona

For some reason my packages are always late or cant be delivered because of my address, come to find out they keep sending my stuff on the wrong route...the first time this happend ok ...second time haha funny coincidence... third time thats just people not doing there job or caring about it. I pay extra money for faster shipping and handling and my packages are always late and when I check the status of it they are always in Arcata. They just cant seem to find my apartment!!!

Lafyette Williams

This is the worst post office when it comes to customer service that Ive ever dealt with. They are rude, incompetent, disrespectful, and negligent. Ive gotten 3 package sent since I moved here and each time Ive had an issue. And when trying to resolve the issue they are completely rude and sarcastic. Im just dumbfounded by there laziness and poor customer service. Watch out for Gail at the front desk, she has been the worst thus far. If you can avoid going there do so.

Ana Davidson

They dont answer their phone, ever, and the lines are always super long so you have to plan for about a 30 minute wait to pick up a package, which is difficult when you work during the daytime. And, they dont deliver packages to your door, despite repeated, written requests. I never have written a google review, but the service from the Arcata Post Office has been so poor I feel compelled to comment. It would be nice to seethe service improved from this PO location.

Katherine Waters

I have asked them multiple times, " if my package is small enough to fit in my mailbox, do not throw it over my fence, because my dog chews it, or it gets soaked in the rain. " Today I come home & theres my package, small enough to fit in my mailbox, soaked in the rain, chewed by my dog. This is not the first time. Probably wont be the last. Poor service from these people. & no matter how many times you ask nicely they never fix it.

Blain Chafin

Pause for a moment... and imagine being a post office employee... the mental fortitude required to serve impatient and ungrateful customers day in and day out... this team is overworked at a job whose daily tedium surpasses the imagination of most of us here... Despite these shortcomings, this crew endures. Have some compassion.... give this team some props when you see them. Be part of the solution. Respect gets respect.

Robert Matthews

They dont pick up their phone so I had to go down there for them to tell me that they are booked for passport appointments and recommended me to go to the US Postal Office in Eureka. I dont even have a car and Im a college student athlete so I dont have time to go all the way to Eureka. Its also unfair due to the fact that I called them 10 times and receive no answers.

Rev Iew

Nobody here to help, line out the door, two people asking if anyone is picking up(nobody has answered yes) and one person helping people send. Plus we have to pay for packing tape? Youd think paying for their package and services entitles a bit of tape, but I guess there are always those who abusive the system? Go to Bayside, basically.

Samantha Moore

My mailman rips my letters in half and cumples my stuff up in my mail box. They put my mail on hold because I complained and wont give me my stuff when I go into the office. Super pissed and they refuse to fix the issue. Worst postal service ever.

Fawn Murphy

Terrible!!! Unhelpful, missing packages, rude service. Took almost 6 weeks to get my mail key and my box leaks at the park where I live and the post office said they are too backed up to fix/replace anytime soon. Very unprofessional.

Mendocino porsche

The line is always so long because this is how much of the United States receives there marijuana. Between the outgoing shipments and the purchasing of money orders to pay bills with marijuana bucks do plan accordingly

Anonymous User

it takes the arcata post office at least one week to deliver mail to my home only 10 blocks from their office from the day it is tracked to their office ... IF i get it at all =/

Chad Kidwell

No complaints....They handle everything and with a pretty decent attitude considering their position (always busy). Overall, very pleased with their service. Thanks guys

Kaitlyn Davis

Gave great information. Speedy service. Appointment on time. Very helpful.

Rachael Mellinger

Does not give enough time to answer door on most days before leaving

thomas chourre

Long lines but they try and get you threw fast and on your way.

Kurt Krenmayer

Great service even though they are always busy

Christine Way

Expect long lines at peak times

Erik Lucas

Always a HUGE line