Address: | 5075 Gosford Rd, Bakersfield, CA 93313, USA |
Phone: | +1 661-664-0704 |
Site: | smartstyle.com |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM |
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Alyssa Ma
Ive been here before to get my hair dyed and cut, so I thought it would be ok to come back.. 1. I showed a picture of the blonde-ombre I wanted as an example, and I specified that I wanted it redone and slightly lighter. The girl dyed my entire head blonde and WAY lighter than I asked for. BEFORE dying it, a sample of what I expected was shown, but did not match what the end results looked like.. Im like 99.9% sure she dyed the base the wrong color. 2. Considering my hair is shoulder length, it should NOT have taken three hours to do my hair.. 3. While adding the bleach and dye, it was dripping all over my face. The dye was in my eyes, my eyebrows, and my forehead. I had to rub it out of my eye because it bothered me so much, so it also ended up on my hands. 4. When shampooing my hair, my ENTIRE back was soaked by the end of the washing. From previous experiences of getting my hair washed, Im pretty sure the only thing thats supposed to be wet is my hair.. 5. Even though I specifically told the girls working there I did not like the results of my hair, I did not get any apologizes. They tried to convince me that it looked fine, but personally, their opinion does not matter when it comes to the end results of something I am paying for. If I do not like it, why would the person who did my hair telling me they like it reassure or comfort me? Before starting on my hair, she asked for a picture as a reference. She got one, so why does my hair look nothing similar to the reference?? Not coming back. No apologizes were given, and Im offended.
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Dulce Andrade
The girls there are so much fun! Do not go here if you do not have a sense of humor because all the girls there are just super funny and truthful. They will tell u whats best for your hair ...color wise and taking care of it. They are not expensive and they do an amazing job.. and its really cool how they keep a file on what they did for you so next time if you do not remember what cut or color you got they got you.
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Carolina Ruiz
Got a hair cut and LOVED the outcome! Looked just how I asked.
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Anonymous User
Great customer service.