Belmont Beauty Salon

951 Old County Rd, Belmont, CA 94002, USA

Address:	951 Old County Rd, Belmont, CA 94002, USA
Phone:	+1 650-595-2800
Site:	belmontbeautysalon.com
Rating:	4.1
Working:	10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 9AM–7PM 10AM–6PM

Location

Photos 100

Reviews 8

edna021986

Let me start by saying I have come here quite a few times even brought family and recommended friends. I hadnt been here in a while but I remembered I was always satisfied with my manis Pedis haircuts. I recently came in because I wanted my hair done I hadnt had my hair done in years so I called and made an appointment. Let me be honest I did book for full highlights but when I got there the multiple pictures I showed Andy were of Ombres ( I am not very good with hair terminology so I will admit that was my mistake so say highlights). But if I am showing you multiple pics of Ombres and I tell you this is what I want. It does not mean I want highlights. Andy looked at the pictures and shook his head and said that could NOT be done to my hair, he insisted I get highlights instead. I told him that I really wanted what was in the picture and he said that it could not be done that it would not look good and that it could not be done. He then grabbed the book and showed me the different highlights after about 10 minutes of discussing all this and asking him if it was sure it could not be done. And him insisting I do highlights he convinced me. The ONLY conditions I had was that it stand out. I hadnt had my hair done in a long time so obviously I wanted a different look. I re-iterated that I wanted it to STAND OUT. Well now I am STUCK with this look that you can only see the highlights on top of my head cant even see them mid way down they dont stand out and NUMEROUS people have said that it looks like I did they highlights myself. I called spoke to the owner that I was not happy he said to come in there would be no charge to fix it. GUESS WHAT when I got there the owner did NOT talk to me about the issue or any of my concerns, he greeted me and said Andy would be with me shortly. When Andy came up he asked me what was the matter I told him look at me hair the highlights stand out toward the roots but blend in to my hair a 1/4 of the way down and it did not look right. He said it was because of how I had my hair (This is also why I wanted the ombre my hair is long has a lot of volume) Then he tried to justify it by saying the highlights even. (Remember I previously mentioned I wanted them to stand out not be even). The he said it was what I asked for which is NOT he also said it was NOT his fault. He laughed when I told him "I told you wanted a look that would stand out". It may not be his style but its not his hair it is mine. And if I am paying for a service the least you can do is listen to your customer. After calmly discussing this with him he went and talked to the owner and he came back and said he would fix it for additional money. At first I agreed and scheduled an appointment for another day. But after talking to some friends and getting a second opinion from another Salon. They told me that the whole manner was wrong. When I called to cancel my appointment the owner was not there. The guy that botched my hair up answered I told him I was going to cancel my appointment and he didnt bother to ask why he said okay thank you and hung up. A. My hair looks like a job I did myself B. Its not what I wanted in the FIRST place C. He LIED to me by saying an Ombre could not be done to my hair and when I got a consultation in another location they said that it Definitely could be done. D. They just want your MONEY E. They are CHARGING me MORE MONEY to fix it?! F. Didnt even offer a refund or at least part of it nothing I will NEVER refer ANYONE there again. I am telling my family not to go here anymore and PLEASE BELIEVE ME when I say I will tell my friends and have shown my friends pictures of how my hair looks and they WILL NOT BE COMING HERE.

Archana Poornachander

While most of the reviews are good am surprised why the ladies in the salon acted very impolite to me.As i entered the salon for threading,I could hear no greeting or even a smile.The girls just looked at me and asked a stern "WHAT" in a harsh tone. I was finding this too weird,nevertheless i sat down for the service.The lady did a good job shaping my eyebrows but in the event of it she made lot of cuts on my forehead.I was not knowing the worst was yet to come.I paid 30$ for eyebrows and forehead and upper lip.when i reached out i realized I dint have my phone so chose to wait in the salon for my husband to arrive.When i went back in, again i was asked What in the same tone.Why in the world people cant be kind or polite?I was too irritated at this gesture but waited patiently with my little one.What i noticed was the same girls were treating their other customers quite well with big smiles and lot of madams,hello and byes.So i was jinxed with the question, why they had to be so rude to me? Just that my color is brown and am an Indian?

Dulce Alvarado

I got acrylic nails here done twice and I took my sister here before I used to like how they did it, but they did a really bad job with my sisters acrylic nails. We had to go back because at the second day the nails look with air inside, and they put two acrylic nails in one finger. They said it was because of the natural oil of the nails, but she always gets acrylic nails and nothing like that has happened. I really dont recommend this place. The two girls that did my sisters nails were rude and disrespectful to us. I DONT RECOMMEND THIS PLACE!!

Jenny Evans

Had a really great experience here! I had the deluxe mani-pedi and it was amazingly thorough. I left all exfoliated and moisturized with a really great polish job. The customer service was also very nice. They brought me bottled water, they ask if the massage is too rough or too soft, and the whole place is really clean and nice. Good magazines, lots of polish options.... In short amazing salon in my experience!

Jordan Alie

This place is great! I love the special attention to customer service. The owner really worked hard to make sure we felt taken care of and the nail techs were great. They were very polite, friendly and meticulous. They also keep up with trends - good colors. All of the tools are used only once. The prices are reasonable. Im for sure coming back!

Justine Beck

Very good customer service! Attended me in a short a mount of time! Everything is kept clean and organized.. I recommend this place to anyone who likes to have a really good mani/ pedi! This is the place to definitely come !

Yamilet Vega

Call in for a re-fill, got last min app. Super cool!! Peter did a great job! Very fast but quality work! Very friendly and such a gentleman!! I even got a massage!! Super clean salon, very invinting!! Highly recommended!!!

Maggie Fernandez

Love that they open late so they can help me with nails and stuff after work! The lady was so nice and awesome so she did a great job with my nails! She is really detail oriented and everything! Highly recommend