Address: | 420 W Lambert Rd A, Brea, CA 92821, USA |
Phone: | +1 714-529-1034 |
Site: | ocplumber.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Snake Pudding
Somewhat expensive at >$350 for a water heater removal that took a total of ~45 minutes. The heater was pre drained and cooled. Plumber used channel-lock pliers to loosen all fittings resulting in gnarled surfaces; the proper tool is an open-end wrench or an adjustable (Crescent) wrench. I was responsible for the bill but this work was subcontraced through my prime contractor. I was very disappointed when the BP manager refused to discuss the charge amount with me over the phone even when my prime contractor suggested I should call B/OC Plumbing about the pricing inquiry. Got a licensed plumber to quote $150 for the reinstall. We usually have options where to spend our money and I choose to avoid spending money at this business in the future unless they make improvements, which I hope they do.
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Jan Zerr
What a relief to finally work with a plumber that I didnt feel was just out to get the maximum amount of money out of me by jacking up rates or pushing unnecessary work. BOCPH actually returned my phone call (imagine that), assessed the situation and kept me informed as to what they found and what they recommended to fix it. They gave me options for the scope of work and did the work quickly, thoroughly and within budget. While I hope to never have to call them again, I certainly will if necessary.
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Chuck Robinson
Had to have a sewer line replaced. BOCPH came out and decided to reline it to save demo on my yard, driveway, curb and gutter and the street! About a 60 run. They relined it with an epoxy/glass system for about $5,000.00. They neatly cut a section of driveway and had a couple of crews out there to get it all done in 1 day! Neat and tidy, very professional. Done on time, on budget and cleaned up great afterwards. I will use them again and recommend them highly.
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Chris Koszo
Theres not enough I can say to describe how good these guys are! Theyre friendly, professional and priced right! I called them 10am Saturday on Christmas Eve and its Noon right now and the job is already done and Im sitting here typing this. The gentleman on the phone was knowledgeable and friendly, and Freddy who came out is the master technician! Thank and happy holidays!!
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Chris Stern
Really solid service company. Our A/C went out in both branches on the same day. They got someone out to both stores so that parts could be ordered. Excellent communication and correct diagnosis in both situations enabled us to get both systems running the next day. Good process, good people, good results.
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Anonymous User
Had a leak in the kitchen at 6pm in 2005. They arrived within 2 hours to fix the problem. I have been using them ever since. Last year I had a tankless water installed and it is the best thing I ever did. They come and service it yearly. Andy is awesome! Thank you for taking care of my home.
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Frank Mierau
12-6-2014 45 min to unplug drain and reassemble trap. $200 labor plus $40 parts. $240 for less than an hour on site. That was after I called the office and complained about the initial $285 charge. Nothing you can say that would justify this cost. Will never call them again.
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Joan Romero
I have used them in the past to do repairs at my town home. The work is done promptly and to my satisfaction. They respond quickly. I dont like paying the bill but the work has to be done and I find this company reliable.
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Neal Welland
Ive used Brea/OC Plumbing Heating & AC twice in the last year, and both times the service tech has been knowledgeable, friendly and very efficient. I highly recommend this organization.
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Anonymous User
Picked up the phone on the first ring and had someone to my house to fix a leak within 2 hours. great service.
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Anonymous User
Good quality service at a fair price. They were very prompt too. I recommend them.
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Alfred Moreno
Excellent service, courteous office staff, very knowledgeable field technicians.