FedEx Office Print & Ship Center

1615 E Imperial Hwy, Brea, CA 92821, USA

Address:	1615 E Imperial Hwy, Brea, CA 92821, USA
Phone:	+1 714-990-9525
Site:	local.fedex.com
Rating:	3.1
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 21

Reviews 23

OC Living

Since when did FedEx become the packing police? I was trying to return an item and the facility refused to except it because it made some noise as you turned the box. The entire box is filled with packing Styrofoam. I find it hard to believe that FedEx ships every package without making any type of noise. And were not talking about anything thats breakable. I even spoke with a manager who basic stood by their policy. Theyre willing to charge you extra to repackage the item so that sounds very convenient for them as a business. Very poor customer service. Take your busy elsewhere.

Gilbert Duenez

It has been two days and FedEx has failed to contact me regarding my prints. I have had to call three times to get my status. They said the machine was down, and they didnt get my email. Then I had to resend it again, and they said it would be a couple hours, and I would get a call. No call. I call the next day, and they place me on hold to research, then tell me my order is ready. Where is the follow up and customer service? Im going to Walmart or Target next time.

Anonymous User

I called ahead to find out the prices of cutting some programs and folding cardstock. They were nice enough to tell me their prices. When I arrived they told me that their cutter wasnt working!!! They could have said that over the phone. He asked me, "well did you ask if the cutter was working?" I didnt think I needed to. Furthermore, guess what? They dont fold cardstock like they said they did. Ridiculous. Waste of time. Thats why I called ahead.

Jackie DeComa

Went in to print my movie ticket but I couldnt because both printers were occupied. Both with had notebook full of papers they were copying. I asked the employee behind the counter if he would print it up but he said he couldnt and I would have to put an order in. I went to Staples where they were happy to help and I will now take my business to instead of FedEx /Kinkos

Jack Lin

Worst FedEx shipping experience ever. Clerk tried to make me buy a $10 box when I am doing a RMA return from a store, using the same box, shipped to me via FedEx... When I said no they told me they cant ship it. What a rip off place. I left and drove to an actual FedEx office, dropped the box off without any problems. Avoid this place!

Anonymous User

So unhelpful. The guy wanted to give me a "2 hour turnaround" for 3 pages I needed printed. 2 hours?? To hit print?? no. Then, upon noticing my images were copywrited (of course theyre copywrited, Im a graphic designer) he had me sign a release form before he would give them to me. By far, the worst kinkos experience to date.

Anonymous User

Im literally standing here right now with my boxes ready to ship, Noone else in the store, 2 employees have not acknowledged me, been standing here 5 minutes. Im in here 2 days a week and the employees are always rude to me and other customers. I inly come here because the price is cheaper than other places

Nicholas Ward

This place is alright, used it twice. We used it to print photos but one time it took thirty minutes to figure out why one of the machines, for whatever reason, wasnt accepting usb or micro sd for printing. The other time it worked well and the staff was fine on both occasions.

micah j

It is what it is. I only print so thats all I know about. If you use Authenticator like I do then Drive printing doesnt really work but attaching and emailing to their service works fine.

Anonymous User

The copy center staff was very unorganized and incompetent. The only bright spot of that store is the FedEx worker that is always helpful when Im shipping packages.

James Philippon

Never had a shipping problem but Ive been ignored by employees before waiting over 15 minutes to simply drop off an RMA package.

Rosemari Rush

Stood at the counter for over 10 minutes they were busy but would not even acknowledge. " will be with you " would of been nice.

Joseph Pedregon

Use FedEx store to fax often. Rates are okay. There is never a wait when I visit. Clean and welcoming.

Shelli Sheppler

Happy and friendly staff eager to help you find the right solution for the project youre doing

Rob Dalley

Never shipped anything here but they did save my butt for a job interview with color copies!

ivan alba

I got help as soon as I walked in. They were fast, friendly, and helpful.