Address: | 3232 S Fairview St, Santa Ana, CA 92704, USA |
Phone: | +1 800-225-5345 |
Site: | sbw.dhl-usa.com |
Rating: | 4.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kevin Forte
This facility has extremely friendly and competent staff. If you need to have your shipments held for pickup or other delivery requests, the staff at the Irvine location is willing to work with you. If your inbound shipments have not fully arrived from LAX, they are willing to make partial deliveries on back to back days by request. The only reason I do not give it a 5 star rating is because their front desk drop off counter is very small and during busy times can draw a long wait, especially if a first time shipper is there trying to ship their first International shipment.
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Omar Pinzon
Saying that this service and store is subpar would be highly understating the truth. People here are lazy, liars, and mediocre. Over a week to deliver a package because they cant keep track of address changes? Call after call to explain why the address changes due to new construction and still nothing; I believe incompetence cannot be improvised. This has to be systemic.
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Colton Klein
We use them for some DG to Mexico. It always ends up on time, and I always request pick-ups. Their website is a little clunky. I like DHL as they offer Door to Door solutions that other forwarders dont offer. You have to have an approved DG account before you can Ship DHL DG. Anyways, the DHL Drivers are super friendly! - Colton, Shipping Logistics.
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Ana
Loved service at this location. I actually got great deal on shipping documents quickly overseas. Friendly staff, easy parking, quick service. Highly recommend if you need to make sure that important documents get to recepeint on time.
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Brad Torrey
Great service. I received a shipment from China and called to request that they hold the package for pickup at the local office. No problem. Very courteous service all around.
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Zeest Zeest
I picked up the shipment from Santa Ana location and they update that the driver deliver at my home address, how come you write the wrong information.
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[email protected] Haulin54
Friendly and great service and my international shipment was delivered on time. Will use them for all my international shipments. Thanks DHL
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Susan Rattigan
Outstanding service at the DHL front desk in Irvine. Ive always experienced great service with DHL shipments to our business. Thank you!
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Parastoo Ehsani
I was shocked when they said I can not send my package to Iran and I need to get the business account.
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Patrocinio Bocanegra Cordova
Muy bueno
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James Walker
Super crowded, but at least the staff was friendly.
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Gagandeep Singh
Great customer service . Staff was very helpful.
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Mehdi Heydari
They do a great job for me but it was expensive
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Derrick Springer
The pickup office is a little hard to find.
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cem karahan
Friendly and nice services.
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Jeanna Weisman
Nice people
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Sabih Hawari
very good
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abhishek bhaker
6 Stars !