24 Hour Fitness Sport

8430 On the Mall, Buena Park, CA 90620, USA

Address:	8430 On the Mall, Buena Park, CA 90620, USA
Phone:	+1 714-236-1800
Site:	24hourfitness.com
Rating:	2.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 25

Reviews 13

Laura Preciado

Horrible Customer service!!! Terrible place, ESPECIALLY FOR SWIMMING LESSONS FOR SPECIAL NEEDS!!! My son went for a Free Trail swim so they could see where he was at and if hed be needing One on One classes or if group classes were ok...The employee taking my money wasnt doing her job and paying attention to the monitor screen and didnt realize what my son actually needed...So were told group session for him is fine and were charged the group classes $85 plus registration fee...2 days before the 1st class they call and say, "Sorry our policy is any one special needs requires one on one so you have to pay $229 not $85, sorry our employee messed up and didnt look at the monitor screen"...Those were their exact words!!! They didnt try to offer a discount or ANYTHING to make it better FOR THEIR MISTAKE...AT LEAST FOR THE ONE MONTH that I ALREADY paid for they could have done SOMETHING to help with the mistake they made and after that month if I wanted to start paying $229, than that would be up to me. I guess I will take my Autistic son somewhere else. I recommend others do the same.

Tony Ybarra

PLEASE SOME TLC HERE! I feel like 24 hour fitness has really started to let things slip on upkeep and cleanliness all around. I feel the same way about the Ultra Sport in Irvine (just letting the details slip!). Cmon 24 have someone really scrub down the restrooms and get some upgrades on the restroom and facility ventilation system. Use bleach! Everytime I walk into the restrooms, they smell absolutely horrid! Like fecal matter is covering the entire floor and the air that you breath is 90% human waste. I am not exaggerating here, please do something about it. You can actually see stuff growing on the tiles and it doesnt look healthy. I keep going because its convenient and there are gyms nearly everywhere but please address the cleanliness 24 hour. Anytime I run to the restroom I try to hold my breath. Thank you.

Audra Archuleta

I have not been the most active member since joining 24Hour Fitness over 10 years ago, I need help, I will be the 1st to admit this! The point of a gym is to invest in a wide range of workout options and the staff is there to expand your mind on how to meet your health potential. I have nothing but good experiences to mention with the staff here, they need to push, thats part of a business, if you have no funds, stop trying to freeload or other complaints Ive seen about rude ppl, dirty water, thats everywhere in OC. What you need to know, is they dont have a basketball court like Garden Grove or an outdoor spa like Metro Pointe, these are things you want to know when reading reviews.

Anonymous User

The BATHROOMS in this facility are horrible, dirty and disgusting. The toilets are overflown with human feces. The sauna, steam room, bathroom and pool area smell like ridiculous smelly feet. They probably get cleaned once a week I doubt anything gets sanitized. The employees there do not maintain the facility; they rely on an outside cleaning crew to clean. The equipment never gets properly wiped down. When it rains, it leaks all over the equipment and yourself. This place is a dump, management needs to step their game up and have these issues fixed. I do not recommend anyone to use this gym, not unless you like to get RINGWORMS!!!

Adam Decker

Very rude staff, I walked in last week with a group of develop mentaly disabled adults who all have memberships and the manager told me he didnt fill comfortable having us there that the group was a liabilty then said we would be better off at planet fitness i owned my board and care 5 years and all my clients have been members for 5 years first time at this location however wanted to try a new place we usally go to orange mall. This location is filthy it smells like ass and smagma and most the equipment is broken also heard theres lots of fights here and even had a few stabbings...

maria ramos

2017 Okay so i see all this reviews Old reviews that is okay Thank You for the reviews feed backs but some sound like there just butt hurt for little things. Okay that is there opinion and there feeling nice. Okay so n e ways week one just started this week with my husband. So far so good people been great Staff Jovoni is really funny and nice very helpful i really felt comfortable. Next week i have a trainer. Im pretty sure its gonna be very exciting. The lockers/restooms/showers are big lots of room clean! A plus. But one thing need to be replaced is the SCALE!

Ernesto Brooks

Not the biggest gym but fairly open and clean. But I will never ever return to this gym. The receptionist after greeting me without a smile, rolled her eyes at me. Obviously I was beneath her and she didnt hesitate to let that be known. That has never happen to me at other locations nor did I give her a reason to do so. But she literally ruined my workout and the rest of my day. Btw she was a mid twenties black girl about 55 with teased hair. Very poor attitude.

Stefan King

REVIEW UPDATED: As of 2014, this place has been a magnet for thieves because security is so bad at this location and the cameras are a joke! I have my reasons why I am posting this review. Cars have been broken into and bicycles stolen. 24 Fitness refuses to do anything about it which just enhances the creativity of thieves. Do not go there unless you want your stuff to get stolen. ---- I just heard someone died in the swimming pool. I hope they install cameras!

Kenneth Bailon

I was a ex member here till recently when I had decided to leave my old gym fitness 19 and moved here. I have to say, I am pretty happy with a gym thats open late hours and I can use the pool or the sauna after. The only gripe I have about this place is that due to it being a big brand name gym, it tends to get packed during certain hours. I suggest coming at early in the morning or late after 11

John Conner

This gym has loads of equipment with some state of the art, but missing some other equipments that youll find at others. The gym is fairly large. However, the layout is rather unusual. Finding the mens or womens locker room was a task. Some areas of the gym are cramped while others are very open. This gym could use more exercise equipments for the areas that are more open.

m de

Thi s is a very bad fitness center its very dirty the shower missing doors and the machines dont work theres lots of tashkent in locker room and bathroom are dirty and smells bad and always busy with peoples it doesnt matter what time you go they play there video music on tv and loud very bad music there staff dont care about customers service.

Teresa Mejia

Went in to get a membership but was treated like merchandise instead of being shown the place and treating me like a customer. My friend was there for moral support, who had a membership, and the guy insults her body and calls her rude as he was pushing sells on me. Do not apply or go here. Go to other locations around there instead.

Carolina Jeannet Zaldivar Figueroa

Stoling my money, u debit money and i can cancel the membership until i go to the gym!!! Is no contract, if u see i do not go to the gym for 4 months!!!! Why do yo want to take money for free!!!! Why your system let u debit money and do not let you see, if the people is using the membership, u do not even call to see what happen!!!