Address: | 6830 Stanton Ave, Buena Park, CA 90621, USA |
Phone: | +1 866-941-5332 |
Site: | fixautousa.com |
Rating: | 3.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Brian Bergström
I brought my car here for an estimate and decided not to go with them. Let me tell you why. I dented the right front fender on my lease and wanted to get it fixed without filing an insurance claim and having my rates go up. So the guy came out and took a quick look at the car, came back and sat down at a computer and typed away, about 10 minutes later gives me an estimate of $2700 and 3 weeks and said I should just file a claim with my insurance, thats what it is for. I was in awe. After a nanosecond of consideration I walked out. There isnt enough lube for me to tolerate that kind of conveniece screwing. I went to the dealer and ordered the fender, which was there the next morning, price $116 with tax and everything, brand new OEM. A friend and I unfastened the 8 bolts holding the dented fender on and swapped it out. $10 for Carls Jr lunch for he and I. Then I took it to another shop (another review) that day and had it painted, $150. So, lets see Day 1 outrageous estimate left and ordered fender. Day 2 picked up fender, installed it, dropped off for paint. Day 3 picked up the car with the fender painted and color sanded to match car. So literally in 3 days, not 3 weeks, and for $276 vs $2,700 I had my car repaired and it was satisfactory when I returned the lease, and my insurance rates did not go up.
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Amanda Kenward
Today is oct 7th 2016, the lady which I call her lightly, was EXTREMELY RUDE AND UNPROFESSIONAL....at one point she got up out of her desk and attempted to confront me asking if I had a problem because I asked to deal with someone other than her. Her attitude was completely unnecessary!! Maybe they should realize if it wasnt for us PAYING CUSTOMERS she wouldnt have a paycheck!! She is the ONLY female there right now I do not remember her name. I wouldnt recommend this place to anyone. Not to mention the fact I had a 9:30am appt and they claimed I had no appt. Will definitely be calling the REAL manager and I might even have to tell my insurance provider to stop sending people here. Then they proceeded to tell me they were way too backed up to even fix my car to begin with! Smh
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Diane Edwards
JULY 2017 Ive always been satisfied w/Fix Auto which has been a pleasant experience every time I have dealt w/them. Never have I experienced rude or non- caring employees, always quite the opposite. So yes, I would recommend Fix Auto - Buena Park to anyone needing the services they perform. Im about to give them my car for a month, as I have a bit of damage & custom paint & I have no doubt they will make my car look perfect again! Theyve always been good to me! Thank You!
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Elieso martinez 123
mala bine por un estimado y la recepcionista pidio a otra compañera y despues me dijo sorry te puedo dar una cita para un estimado asta el proximo martes eran las 3:20 pm creo que ya querian irse
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Anonymous User
Excellent customer service. Great communication & when I picked up car, it was spotless and the tires look great.On a side note, I was also impressed with the lobby(Ie: coffee, water etc.. Not what I expected from an auto place
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raiderday67
Wat experience they refuse to give a estimate couldnt give me a intelligent answer, but just 2 months ago I went there and got a estimate. Trying 2 blame the insurance company on way there shop cant give me a estimate
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Alfred Marmolejo
Fix Auto is a great place to take your vehicle they do great body and paint work very friendly staff. Weve used them a few times now and recommend them to friends and family.
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Anonymous User
My 16 year old son hit a parking lot post on his second day of driving. Fix Auto repaired the bumper much faster than I had anticipated. This shop gives great service.
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Lara Ho
My car was fixed very well and in a timely manner. It was recommended to me by my daughter s boyfriend and now I recommend it to my friends! Very happy customer!
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peter ghadimi
the best auto body works which never notice of any body work,the people are so nice and helpful and never go to any other body shop if need one
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martin reyes
Cheap quality parts, dishonest emplyees, and uneducated at repairing vehicles. Dont recommend this place unless you have a cheap car.
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Anonymous User
The only auto body shop in town that I would ever go to. Great service, Fun staff, excellent pricing. Youl be happy!!!
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Christopher Nguyen
Was recently in an accident and these took care of my car. Did a great job and I was back in it quickly.
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Alvin Mullins
They did a great job on my 2014 Chevy Silverado pick up. Really fast too. Thank you
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Jim Morgan
Best auto body shop Ive ever been to. Great custom body work. Love this place!
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Bob Manuel
The car was ready ahead of time and we were very happy with the results.
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Glenn Sharp
Perfect for estimates. Triple A recommended them. Very professional
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Jenna Davis
They were super nice and was quick about getting my car done.
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George Mendoza
This place is terrible at fixing cars and customer service
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Steven Taylor
Did a good job putting in my antenna
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hussein abduljabbar
Very horrible, dont waste ur time
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Nancy Torres
Best auto body shop ever!!!!!
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Estefanny Mendoza
Employees are rude
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Jason Dena
Great repair shop
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Professionals