Address: | 2541 W La Palma Ave, Anaheim, CA 92801, USA |
Phone: | +1 714-952-4995 |
Site: | calibercollision.com |
Rating: | 2.5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Kris E
My car was repaired here after an accident. After about a month, one of the panels they replaced popped out. The handle of the door they replaced was loose. They also didnt bother replacing the damaged rubber strip around the base of the windshield. I brought my car back to deal with these issues when they came to my attention, and though they fixed the door handle and panel within 30 minutes, they had to order the rubber strip. I was told I would receive a call within a week, but two months went by before I realized they had never gotten back to me. When I called about it, I was told nothing about it was even in my record. Presumably theyre going to deal with this, but all of these issues ought to have been resolved the first time I brought my car in. Ive had to bring my car back three times for the same accident. Its not the first time my family has dealt with issues pertaining to shoddy workmanship at Caliber. Theyre either lazy or cheap or both. Probably both.
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Mike Godinez
Just like everyone else I came in there pretty upset because it was taking forever to get my car fixed and also because i was told they were going to repair the damage not replace it. Jim is the man he got it done the right way. Also Alex in the front desk was very helpful. Be nice to her and shell help you the most. Exceptional customer service.
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Alex Saldana
I had some front collision damage that took a while to get done but they did solid work and even though i had to come back they completely covered my concerns and didnt sugar coat or sidestep anything. Ill keep them in mind for any future repairs.
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Thomas Lasecki
From the time I walked in until the day I picked up my beautifully painted car I felt totally taken care of. I was so pleased with Steve Miller and all the professionals at Caliber. Great team and great results.
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Don Elder
The most dim witted "blonde" (I assume) answering the phone. Lack of professionalism. No call back. Asking non pertinent questions.
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Stephanie Wilson
Went to get a quote on my truck and the guy didnt want our business. So we left and he lost our business.
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Priscilla Jacobs
Jason and reception were great, kept me informed about my car and was ready in time.
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thao luong
this place had bad customer service..... stay away from this place.
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matt o
Car took forever to fix with minimal repair