|Address:||124 Highland Ave, Burlingame, CA 94010, USA|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
Gary is one of the most honest mechanics Ive ever encountered. I had a horrible incident where my clutch gave out on the freeway, but I met so many kind people that scary day, and Gary was one of them. Pacific Auto Repair was recommended to me by Triple A, and when we got there Gary was accomodating, and explained everything to me on the phone after he had opened her up and figured out what was going down. He could have easily charged me more for a new flywheel, but he was very honest and said that there was nothing wrong with it and left the original one in. A few days afterwards, I was noticing the same burning clutch smell and he told me to come back in so he could check it to make sure, and he drove it around and explained that it was normal for a few days (its gone now). Just a really nice guy running an honest business. Thanks Gary!!
Gary does a great job! He will fix or check what you ask but then also looks for those small things that might escape you. For example, he found a nail in my tire tread that hadnt yet punctured the tire, let me know that my wiper blades were not working well and found that one of my rear brake lights were out. The brake light was something I didnt see and was a safety hazard and could have resulted in a ticket. His customer service is excellent, he takes the time to explain what he is doing and why and what needs to be done right now and what can wait. Not being a "car expert", it is a relief to have someone like Gary I can trust--who will take care of my car and I dont have to worry that someone is taking advantage of my lack of knowledge. I would highly recommend him!
To Tell the truth when I take my car into a shop that I have not used before I always have reservations about weather its going to a good or bad experience. I met Gary and discussed the problem my car was having. He told me how he would diagnose the problem and let me know how much it would cost. The repair was taken care of and I was very satisfied. Gary is a very competent mechanic and easy to talk to. I have taken my car back to him on another matter and was very satisfied with the work. ps Im a retired Firefighter and was the Fire Mechanic for my department, so I know when the job has been done right.
Went to Pacific Auto for a 60K service on my car. Everything went well! I thought the inspection was fair and the owner let me know everything was good and they I had about 25% life left on my brakes. He didnt try and scam me by saying they really needed to be replaced either. The only reason why this isnt a 5 star review is because when the blower motor resistor was being repaired, the temperature knob was disabled and not reconnected properly so I had to go back a few days later.
My car broke down while I was at an Oil Stop and I found Pacific Auto Repair online while waiting for the tow truck. Gary took my car right in on Friday afternoon and gave me a call with an estimate before close of business, I got it back on a Monday. Final price seemed a bit high, and my front window does not roll down (not sure if this was just an unlucky coincidence) but all in all job well done. Very quick, friendly and convenient service. Would definitely recommend
Gary (owner) is a knowledgeable, conscientious, honest, and thorough mechanic. This is his family business and it is clear that he takes pride in doing the work right. My wife had no problems taking her vehicle to him for routine maintenance and brake maintenance. He fixed up my 2004 VW mk IV GTI without any difficulties and got the car to me ahead of schedule. He will continue to be our mechanic of choice for future vehicle maintenance and repair.
My husband used to be the one to take the cars in when anything needed done on them. Since he passed away, it has been a great comfort to me to be able to continue to take my car to Pacific Auto Repair and know it will be cared for by the most decent, honest and knowledgeable mechanic I have ever met. And I love being reminded when my car is due for a checkup, or for certain I would neglect important upkeep. Thanks, Gary!
I have been going to Pacific Auto Repair ever since I have had a car and my parents took their cars there. They would not be in business (I think since 1926) all these years if they were not EXCELLENT. They always do excellent work and in a timely manner. I would not take my car anywhere else.
I had my radiator replaced by Gary at Pacific Auto Repair, and they did a wonderful job. I have had no issues since the installation, and would definitely recommend the shop to all my friends who had any car troubles. Thanks!
AAA told me this was a 24/7 repair shop and that they would be OPEN when we got there at 5pm on Sunday. FAIL. No posted hours. Got towed there, had to go elsewhere for repairs.
Gary is a local boy he made good! Pacific Auto is always most helpful in their diagnostic and assessment. Very helpful in making decisions on what to do and what not to do.
Gary and his team are thorough and by far the best mechanics in the bay area. Very knowledgeable and honest. Would recommend 10 times over.
Mike got my work Truck back to me faster then I could have imagined. I am very happy with Pacific. Dave
Great service over all, appoinmets are abailable. And the servicebis fast..
Very friendly and curtious service, late on a Friday afternoon.
Excellent attentive and complete timely service every visit.
Gary does an great job!
Great, honest service!