Ponderosa Auto Express
| Address: | 2981 Alhambra Dr, Cameron Park, CA 95682, USA |
| Phone: | +1 530-677-5138 |
| Site: | ponderosaautoexpress.com |
| Rating: | 4.8 |
| Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM Closed |
Location
Photos 4
Reviews 19
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Chris C
I was helped by Andrew, who is polite, and its a very friendly environment. However, I needed my car smoged and chose Pondo Auto for a change. I failed smog. I asked what the problem was and the tech said that my check engine light did not come on, burned out. He checked the obd and it didnt throw codes. He then went on to explain that this happens a lot, like 10 or so a week (give or take). So my question is, why wouldnt they check these simple things before running a diagnostic? If this happens so often why wouldnt they check and help save customers a few bucks by saying your lights out fix it and bring it back. Needless to say, I had to pay $108 for a smog. This obviously is something that is not reflective of their vehicle repair services to which I have no experience.
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Anonymous User
I call Ponderosa Auto anytime I have an auto related need. Not only are they professional, affordable and efficient but they actually care about their customers. The owner goes out of his way to make sure his customers are completely satisfied. You will not receive this kind of honest service and personal attention any where else. It is a rare thing to find a mechanic you can trust. I recommend them to anyone looking for auto repairs. If you want a refreshing experience when dealing with the hassle of any auto service, call Ponderosa Auto - you wont regret it!
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Anonymous User
I live near Downtown Sac but take my cars all the way to Pondo Auto Express because I wouldnt trust anyone else with my cars. They do a fantastic job on everything from basic maintenance to major repairs, and on every type of car (I have brought them a BMW Z4, a Honda Pilot, and a Toyota Camry, and they also take care of my brothers Tacoma...they are equally proficient with all types of vehicles). They are honest, they do the job right, and they take care of your vehicles like they would take care of their own. Good, honest, reliable mechanics you can trust.
CA
Caitlin Luther
I have been taking my cars to Ponderosa Auto Express since 2006 because they do quality work at affordable prices. The customer service is excellent, and I always feel like they are looking out for my needs. With major repairs, they always give me options and I feel that they always give me their honest opinion. They are a full repair shop and take pride in their work and customer service. Ponderosa Auto Express is my shop. Bottom line: This shop is HONEST, FAIR, TRUSTWORTHY, RELIABLE, AFFORDABLE, CONSISTANT, FRIENDLY AND DO QUALITY WORK
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Anonymous User
Ive lived in sacramento my whole life and being not from this area, I was really lost like a puppy. Talked around and people said to check out Ponderosa Auto Express. Didnt have the time and went to a different place in Placerville for a smog and it was TERRIBLE!! Failed smog for some tail pipe thing and they said they couldnt fix it. So went to Poderosa their smog tech did a diagnosis, fixed it and my car passed with flying colors!!!! Best smog tech, friendly people and GREAT customer service!!! Will recommend to everyone.
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Anonymous User
Needed a smog. Called - they told me that theyd be open till 5.30 PM. Got there at 5.15 - and they told me that they sent the SMOG guy home at 5 PM. Whiny little attitude - telling me to come back tomorrow - no apologies. When I questioned him about his [misleading] advertising saying he was doing SMOGs checks untill 5.30PM - he giggled like a little girl - and wished me a nice day - dripping with sarcasm. Bite me. These guys suck. Give your business to someone else.
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Steve Hirsch
Friendly, knowledgeable, expedient service. Staff communicates very effectively what is needed and what the costs will be. I have had my vehicles serviced at Ponderosa auto numerous times over the last decade or so and have always been happy with the results. Their prices are competitive and clearly stated. I enjoy a good rapport with James and Andrew and appreciate their expertise. I highly recommend this auto shop. They rock! :)
JP
JP Jackson
Andrew and James have taken care of our repair needs for the 3 trucks, one car (for me) and the various cars my daughter has had. They are fair, give you all of the necessary information regarding price and whats needed and keep in contact with us regarding pending repairs. I believe Ponderosa Auto Express to be honest, fair and a great resource to the community.
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Anonymous User
James has been exclusively taking care of our cars for over 12 years, in fact we followed him to Ponderosa Auto Express! We wouldnt trust anyone else!! We refer all of our family & friends to Ponderosa Auto Express!! Andrew is great and is always very professional and helpful. This is a community business who believes in the value of customer service! ~CJG
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Anonymous User
I had taken my 1990 truck to Folsom Smog test and it failed. I took it to Ponderosa to have it repaired. They tested it and it passed without a problem. They were very polite. I think sometimes when people do not treat us kindly, it is because we did not treat them kindly. I will ONLY GO TO THEM from now on.
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Kevai Floyd
Ive had many experiences with having my vehicles repaired and by far Ponderosa Auto Express has given me the best service Ive EVER received! The guys working there are polite and so helpful! I wont go anywhere else. I TRUST Ponderosa Auto Express and for me that saying alot!!
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Leslie A. Rose
The mechanics at Ponderosa Express are great about explaining in detail about what they find and what needs to be done. I always feel confident that they are giving me the best advice, and since finding them I have not taken my Nissan anywhere else.
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Anonymous User
I would never even think of trusting another mechanic to diagnose or fix my truck! In fact, when I moved to the valley and needed new brakes, back up the hill I went to Ponderosa Auto Express. My families safety is just that important to me.
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Jas K
I brought several of my cars in the have them worked on at Pondarosa auto express. They have done a great job and Ive always been satisfied with the repairs and price. Many thanks ... excellent auto repair shop. Ill be back.
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Annette Vanenburg
Friendly and knowledgeable employees, not condesending, and very helpful. We have been taking our cars there for maintainence for years, We would recommend them to all who are serious about taking care of their vehicles.
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Jon Eyrick
I have been taking all of my vehicles to Ponderosa Auto Express in Cameron Park California for years. Every time I trust my car to them it comes back in tip top shape and performing much closer to its full potential.
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Lori Mullin
Wonderful People, always willing to explain...always helpful and eager to help out!!!! Feel so fortunate that they are our car service people. Highly Recommend, always feel safer after a check up!!!!!
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Jesse Boyd
The manager gave me a great price on my smog check and the service was done quickly when I needed it. He also gave me helpful feedback on the maintenence my car will need.
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Jeff Davies
We took our 2006 Dodge Durango here for servicing when we lived in Cameron Park. The staff is knowledgable and the service is fast and reliable. Never had a problem here.
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