In-Shape Health Clubs

Address:	1100 41st Ave, Capitola, CA 95010, USA
Phone:	+1 831-476-7373
Site:	inshape.com
Rating:	3.7
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 6AM–8PM 6AM–8PM

Location

Photos 100

Reviews 30

Gregory Eoff

Lets start with the positive. Facility is very large since there are two separate buildings. Staff is friendly (Manager Mark is awesome. Super helpful and all-around nice guy). Despite what a lot of other reviews say, I found the facility to be pretty clean (there are a ton of members but I always see staff around cleaning). All in all a very nice facility. Th reason I am leaving is because after three years I just got tired of the members. (All experiences mentioned in this review came from prominent members who were there regularly) I have been told by a member that I should shave my beard or I "might be considered a terrorist." I have listened as two men in their mid to late fifties complained that "woman who work at Saturn look so unattractive with all those piercings and tattoos. I dont know why anyone eats there" I WOULD ADVISE THAT IF YOU IDENTIFY AS LGBTQ YOU CHOOSE A DIFFERENT FACILITY. While I was in the sauna I overheard three men plan to break into a members locker whom they suspected of being gay and rummage through his things to try and find proof that he had been photographing other members while changing. The final straw was today when some woman very openly joked about 2 trans people dating and said "now the freaks with the other freak." As a member for three years this has consistently been the vibe and as an LGBT member I just never felt welcome. I love Santa Cruz because it is so progressive and coming to In Shape feels like stepping back into the 1950s. If you own a good pair of headphones (or the above doesnt bother you) then I will reiterate the facility itself is great, but at the end of the day I want to feel safe and welcome and sadly that was never the vibe from this In Shape.

Ted Coopman

I have been along time member of what used to be Spa Fitness which was bought by In Shape several years ago. The new ownership has been a disaster. While they did up-grade the facilities and buy new gear, they cheaped out and the remodeled locker rooms are falling apart already. The main issue is that they tragically underpay their staff so there is massive turn-over. The facility is always filthy. It is not unusual to walk into the locker room for an 8 or 9 am class and find it disgusting from the previous day with trash and hair everywhere. Today I had to hit three showers to find one with soap. I talked to a staff member and he replied that managers do not come in on weekends and corporate in Stockton is impervious to any customer feedback. The only thing that keeps me coming back are the great aerobic and spin instructors. If you are easily grossed out this is not the gym for you. It is so sad they took a great little gym and have run it into the ground.

Derek Scranton

Best gym in the area (that Im aware of). Some of their shortcomings are that they often run out of clean towels at times when it leads me to believe that they didnt plan very well. They could also do a better job at educating people to wipe down the machines they use when theyre finished sweating on them (signs, etc.) - seems like common courtesy, but we all know how that goes.

Patric Bengtsson-Davids

Ive been in Capitola off and on and I always try to find a place where I can lift some weights when Im travelling. This is an okay gym to stop by. Not very hard core though, more an average Joe kinda gym. Very friendly. It has the right equipment and the staff is nice. Its spacious with different big sections. It even has a nice outdoor area.

Brian Childers

Friendly staff and great people, but the upper management staffing and cleaning policies often result in filthy conditions. Please hire a cleaning company! That is the single most important thing you can do to improve the gym experience. Its disturbing to see hair everywhere, foamy hot tubs and and bandages lying around the locker room.

jerry positeri

Actually the facilities are clean and the staff work hard to give the members a great experience. Members take that for granted and sometimes are unappreciated and sometimes abusive to the staff. Overall its a great experience and thanks for all the great work the staff members do. We really appreciate it!

Donna Mosich

InShape has made significant improvements since taking over. I love the new cardio equipment and the TVs in the one area. My dues did not really increase much and the changes are great. The old club was run down and ugly. Thanks InShape. I would like new bathroom upgrades in the one section.

Steve M

Ive been a patron of hr building for 30 yrs. Since In-Shapepurchased they have done extensive furnishing. All for the better. However....the staff is not nearly as friendly and the membership dues have increased 70%. If there was another game in town Id leave.

corrine mckendrick

Friendly and casual atmosphere. Highly recommend training with one of their personal trainers (Sly my fav). Because the club is so large with so many options; it keeps the training sessions fresh and new each time. Especially enjoy the outdoor training area.

itala aguilar

Las clases muyy buenas y tienen a todas horas y buenos entrenadores, instalaciones perfectas

Nick Ayhens

In response to your comment Michael T. my wife (Lauren Ayhens) did NOT receive a phone call, voicemail or email like you said you left today, which further proves how unprofessional and dishonest this gym is.

Andrey Jara

This is my favorite gym in california. Great outdoor pool, spa, steam room and sauna. The worst thing is that its only open till 8pm on weekends, this is terribly early and needs to be extended till 9 or 10.

Tefka Suuno

Much bigger than I had expected, and a wide range of equipment. Keep in mind - the building next to New Leaf has different hours. The open one hour later and close one hour earlier, per their staff.

Matt Suhr

My experiences have been really fun and there staff always around cleaning and the gym is always clean and I like the fact that the staff are super friendly if you want to go it a gym go to in shape

Mario Figueroa

I have been going to In-Shape for over a year and love the child care and attention that the staff offers to our children, however they do need to clean up their facility...

Gary Larsen

Ill give you 5 stars by accident,i havent been there for a long time ,back when Harry owned the place & "Jack Lelane" was hanging around sometimes,theres a fitness Icon"

Steven W

Friendly staff, clean facilities, quick maintenance crew, huge multi redundant selection of equipment, Easy parking, many swimsuit activities/equipment options.

Elida Guzman

Es el lugar perfecto para aser tus ejercicios muy linpio

Frances Celentano

Definitely could be some upgrades done here in regards to the spa and the flooring and more planning so supplies towels and bags are readily available

Cal Leister

Not a bad club when they are not running out of soap, towels or toilet paper....

Anonymous User

same old run down gym. place smells of mold. cant be good for breathing.

Colleen Maxwell

The hot tub, pool, sauna and cold plunged do not always work.

Luke Murdock

Worked out here for better part of a year. Great gym.

Mike Maraldo

Not a great gym but it has day care

Christine Major

I love the ice plunge pool