Public Storage

6211 Corte Del Abeto, Carlsbad, CA 92011, USA

Address:	6211 Corte Del Abeto, Carlsbad, CA 92011, USA
Phone:	+1 760-453-0712
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 16

Reviews 10

David Mills

Doug provided me the best customer experience Ive had in over a year at any business. I got stuck in traffic on my way from LA and was running late for my appointment which was scheduled for the latest possible time slot. I called Doug and explained my situation. He was so understanding and I told him Id call him if I wasnt going to make it in time. As my appointment time approached, I went to call Doug to tell him I would be late and my phone died! I was worried I would have to pay a whole extra day for my U-Haul, meaning another $200!! I arrived 25 minutes late to my appointment; 5 minutes before Doug was supposed to go home. He stayed late and assisted me with the most positive attitude imaginable even after he had to restart the whole registration process to ensure I received my first month for $1. Doug also runs the Carlsbad Village location so Im sure it deserves a 5 star rating as well. Thanks Doug! I will be recommend Dougs Public Storage locations to all my friends and family. World class service.

Barry Moller

I have used the Carlsbad, California Public Storage facility for almost a year now with outside units that have easy access at almost any time that I need it. Having been inside the complex as well, I can testify to the cleanliness of both the inside and outside. The building is well maintained and protected. I have had an extremely positive experience with John who helped both my wife and me acquire the units with ease and who is always cheerful, engaging, informed, helpful, responsive, and kind in all of our transactions with him. His interest in and comfort with customers is obvious -- a true servant spirit. I have also seen John relate to some difficult customers at the counter when I have been there and he does so with respect, patience, calmness, and consideration. As our storage needs are temporary, I am grateful for Johns help and continuing attention to our needs with such a positive spirit. We are grateful for his assistance and believe he is a tremendous asset to your company.

Vikram kumar

I recently rented a storage facility at this location and i was very very impressed with property manager Vida. She was polite and very helpful she took her time to explain the process while handling some rude ignorant customer who was being disrespectful to her(i was about to call the cops on that guy). But she handled it excellently and by the books that showed me i can have my wife stop by herself without me being around knowing vida could take care of idiots like that one rude customer she had to face. Bottom line i have always did my business with public storage they are an amazing company and now that i did my business with vida being the face of the company i would recommend y friends and family to do business with public storage only. Good job vida it took a while for me to write the review but you did an amazing job helping me and my wife during the moving process.

Mark Samuels

I have been using your storage facility for 7 years. Over the years the facility has always been available to me when I desired and has been clean and safe. At first the cost of my unit only increased a little bit. It started at $100 per month and now it is $198 per month, up from $180 per month. I think you should be discounting long term tenants, not increasing the rates. You pushed me out with your large increases in monthly fees. Even though the home I live in is too small for all my stuff, I am pleased to no longer be paying this monthly fee. Since your industry is experiencing record growth and profits, you dont need me. Im sure your business model prefers a new tenant with incentive discounts over a long term tenant. Hated how it ended.

mark davis

I called just to get a quote and of-course they wanted to give me their sales pitch which is fine, whatever. After I got the quote, they kept trying to sell me but I got the info I needed and was ready to move on. I tried to politely end the call and wasnt permitted so I hung up. Then they called me back and I explained that I got what I needed and didnt want to talk anymore. Instead of understanding they kept trying to sell me so I hung up again. They kept calling me back repeatedly and I finally answered and yelled at them to stop calling me, then hung up. They called again..... I was actually seriously considering using them but with this kind of harassment I will never use them, ever.

Christina Dickson

This facility is spotless and exceptionally well-run. JR and Josh helped me and my son transfer our things to smaller storage units and they were efficient, friendly and went out of their way to help. I have been using this facility for a couple of years and my belongings inside the unit have stayed clean and dust free, compared to another facility I use in another part of town where my belongings are caked in dirt and getting ruined. While we were moving, JR came upstairs to check on us, while picking up and sweeping trash. I will transfer all my storage needs here both because of the high standards of Josh and JR and the cleanliness of the facility.

G N Pritzker

I loath storage facilities this one no exception, sure they rent me a 10 x 10 but no where in any of their marketing material do they advertise nor disclose the fact that there is a large I beam column in the corner of the unit shaving off an approximate 3 square feet. I took the unit only because they claimed they had no other 10 x 10s at that time. Yeah what ever. Im an executive facilities manager and this place is poorly maintained. Ive been in this unit since 12/16 and there are still un-repaired items and filth. To boot add the BS forced insurance which they profit on, and their mafioso rent collecting tactics. Pay the vig! Fugetaboutit

Tamara Watkins

My husband and I are relocating and we needed to store our furniture so I called various storages places and got very frustrated then I called Public Storage in Carlsbad Ca and got a very very friendly young lady on the line she answered the phone very professional so I knew she could help me out! To make a long story short furniture is in storage she Im happy thanks alot ms. Cynthia Guinn your a awesome lady keep up the good work we need more employees like you!!

Daniel Shelley

I would give this facility 5 stars if it was cleaned at least once every 6 months. I have gone there for the past 4 years and the stairs we use have always been disgusting. Human hair as well as debris all over the stairway. The carpet is always dirty. Im tired of the back access door being broken..for at least a year and no fix. Other than that its a safe place for storage. The gentleman in the office is always informative, helpful, & professional.

Sean Rogers

Went in to see how much it would cost to rent a somewhat small space because I moved into a smaller home. The manager JR helped me and very courteous and very informative. Also I liked how clean and organized the lot looked. Been to several other places around North County San Diego and they were either run down looking or had staff who didnt seem interested in my business. Very glad I chose this storage facility.