Address: | 660 Mangrove Ave, Chico, CA 95926, USA |
Phone: | +1 530-345-0522 |
Site: | flaircustomcleaners.com |
Rating: | 3.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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Anonymous User
I hesitate to write a negative review of any business as I have been a business owner myself, but Flair has very poor customer service. They ruined the buttons on a nice dress I brought in for dry cleaning. They noted on the pick up tag "buttons already broken" which was a bold face lie. The dress was new and worn only once. I asked them if they would reimburse me for the buttons (about $35 to replace) and they said no. I then suggested that I would be satisfied to just not pay for the cleaning (a $22 charge). The clerk went to get the manager, and all he was willing to do was to sew on new buttons if I purchased them and brought them in. Seriously, I can do that myself! I wont be back to Flair Custom Cleaners, there are many more options in Chico.
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Rich Jones
Ive been bringing my clothes here for years. They do a great job, have sewn and washed my shirts/pants and are always pleasant.
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Anonymous User
My husband gets his uniforms cleaned here weekly, and they are always helpful and friendly.
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Frank Jr Schoenhofen
My wife works there I am free right clean LOL but theyre good place