Address: | 14320 Lakeshore Dr, Clearlake, CA 95422, USA |
Phone: | +1 707-994-9097 |
Site: | tireprosclearlake.com |
Rating: | 3.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
A
Anonymous User
After 22 years of doing business with this Big O branch (now they are Tire Pros) we are no longer able to use them. The quality of service is appallingly bad- twice they have put my family in danger because of stupid mistakes like not tightening lug nuts- our wheel nearly nearly came of on the highway! When I told the manager- a guy named Mayflower- that I wanted my $40 back, he became verbally abusive!! 22 years Ive been giving them my business, thousands upon thousands of dollars and this is how they treat me over a lousy $40?? Avoid them like the plague! Everybody who used to work there when it was Big O has quit, replaced with what appears to be a lot of ex-cons who know more about shivs than tires. I am sad for the owner, Ive known him a long time- something must have made him just not care anymore. Luckily, there is a great new auto place in town, owned by someone who used to work at Big O. They are terrific! They will remain nameless, but they are a wonderful enterprise!
JO
joel kerr
I went to this place to have my rotors turned.they got them turned but failed to place 1 of 2 bolts in that holds my brake caliper in place.I was driving a week later and noticed my brakes making a rubbing noise.well I turned home to see what the problem was and found that bolt missing.they sent a tow truck to pick the car up and they fixed it for me.just glad nothing serious happened.hope this helps.I had suggested they fire who ever it was that failed to place that bolt in.this could have been LIFE threatening.these people have are lives in there hands. they would have got a better score from me if they had taken action with their insubordinate employee.
JE
Jerry Shepard
After driving an hour and a half to get a slow leak in my wifes tire fixed because sbe starts work at 4am and doesnt get done till 6pm or later. I took the car to Tire Pro to have the tire fixed and they didso I thought. Next morning my wife comes out to a flat tire so I drove back down and took the tire to another tire shop because Tire Pro was closed. They foundthe patch that Tire Pro put on missed the hole just caught the edge of the patch. When I went to talk to Tire Pro about it all they would do is argue how that cant happen. But the other tire shope took their patch off and put a new one on and the tire is fine now. Will never go there again!
EL
Elizabeth M.
I have got 2 sets of tires from these guys and prices & service was always great. When I walk through the door I get service in under 5 minutes, Ive also never observed anyone else waiting for too long before being served. In addition to tire installation these guys will do a free air pressure check on all tires purchased there. The other day I had one tire running low, I got there just in time as the tire was deflating. I had my tire checked & fixed in under 45 minutes. What more they didnt charge me a dime for the repair. I really appreciate how well this business is run and wouldnt hesitate to come again and to recommend it to anyone.
AL
Alex Harte
I called and asked for an estimate on a tire rotation and oil change. Was told price of oil change and when I asked if I could bring in my own oil the guy Scotts attitude immediately changes and told me it wouldnt be cheaper. Told him I could get my synthetic oil for 25$ and he got angry and said "well I guess you could do that but labor is 20$" and hung up on me. Definitely will not be coming here. 1 star because I never even made it out my door before getting a bad impression.
RY
Ryan Stowell
These guys are great. I came in with my car making a weird sound and couldnt tell what it was. They started me with an inspection fee and put it towards the service to get it repaired which was awesome. They were very thorough and super courteous of me and my financial situation. They did everything they could to make sure I was back on the road, safe and sound. #peechomp
SH
Shelley Saft
When I stopped by to have my car checked out I was greated by kind faces and knew my car was in good hands. My car was done in a timely manner and I left knowing the problem was resolved- unlike other places where they fix one problem and suddenly another appears. I had no problems after my visit and would like to thank Steve for his quality work.
YP
YP Im_Yo_Prob
Wow! I was totally shocked to receive outstanding service today at Tire Pros! In comparison to most stores and shops in this county, this place by far tops them all! From the initial phone call, the knowledgable reps, to the speedy and thorough service, I have to say GREAT JOB Tire Pros!
LE
Leona Boudin
Just had my car serviced there today and I was very happy with everything. Nice, clean environment and good coffee in a cool waiting room. My car runs significantly better and they were very competitive in their pricing. I give them a five star rating.
CA
Camelia Cupp
I always come here to get my tires rotated and balanced they take really good care of my car. The service Men here are great and very kind they tell me exactly what I need. I give this place a 5 Star rating.
FR
Franco Mota
Muy buen servicio y todos sus trabajadores muy preparados
MI
Michael Maier
This is the Best Place for our car needs..they made it affordable to have our car fixed..They made Miracle Happen Scott You and Your Shop Rock
CI
Cindy Pearson
Always get great service. And all employees are helpful and friendly. I dont go anywhere else for my van services. Thank you guys.
SA
Sam Spaulding
Great guys, great shop. I would recommend this shop to anyone in Lake County, they will take great care of you and your car
CH
Chance Greenhalgh
They wanted to over charge for work. When told they would call me back in a couple of minutes I never heard back from them
NI
Nick Patti
Steve is the best. Tire pros really does a great job. In and out fast and they have a nice tv area to kill the time
CA
Carole Defelice
I am very.happy with the service I get there, I would recommend them to everybody! And the prices.are.reasonable
VA
Vargas Scott
I came here and it was amazing how fast they took care of my car. I was in and out before I knew it.
A
Anonymous User
Did not find them to be honest as Big O see the same people working there I do not trust them.
PA
Paul Nyholm
Fast and professional, had 2 tires purchased and replaced in under 40 minutes my last visit!
ST
steven jensen
great guys and great service these guys always take great care of me and my vehicle!
DA
Dan Franklin
they treated me very well and did a great job. I will definitely go there again !!
JA
James Butler
Dont get an alignment done here. Terrible service and outrageous prices.
AL
Alexis Wifler
Great service and skilled mechanics. Only guys I trust my car with.
ZA
Zanetta Phillips
I have to say these boys are the best tire men in town, no joke
VE
Vern Gosden
Good deals on tires, short term credit available. Good service.
JA
jay temp
Good group of guys working here and the Owners are nice.
NA
Nathan Sorrels
Awsome place to go very fast hard working people
DE
Dede Ferreira
Dont know yet.havent picked up my truck yet.
JA
Jamie Michaux
DO NOT TRUST PEOPLE LIKE THEM!!!!!
MA
Matt Larios
They changed me 500$ for breaks
LA
Laura Gibney
The only place I like to go