Address: | 929 Petaluma Blvd S, Petaluma, CA 94952, USA |
Phone: | +1 707-763-5547 |
Site: | northbayautomotive.net |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
These guys are friendly, courteous and professional. Their shop is well-organized, clean and conveniently located. I once took my truck (which now has 180K miles) to Northbay with a request for new shocks/tires. Don advised me that my shocks were fine and I could reasonably get another 9 months from my tires before safety/performance was a concern. Thats the type of guys they are: building long-term customers instead of trying to make a quick buck!
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Anonymous User
Honest, informative, fast. Its great to have a neighborhood auto repair shop you can rely on. My husband and I are regulars for basic service, repairs, tires, batteries, and occasionally we just stop by for a safety check or a question. Theyll take time to check it out and tell you what you need to know. Whether its bad news or good news, you can believe them and get a fair deal.
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James Porter
These guys are helpful, honest and all around GREAT. Not only did they fine tune breaks, that they replaced 2 YEARS AGO!!! They were honest about a slight wobble in my steering column, and that it wasnt worth the money to address. They could have gotten me to spend money (I know nothing about cars and want to keep my kids safe), but were honest!
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Anonymous User
I returned to North Bay Auto after a couple of years of going elsewhere, having left for no specific reason except thinking maybe the dealer would know more about my vehicle than an independent. WRONG! Glad to be back, as its very nice to actually see the person who handles the details (Don) know who I am and the history of my repairs.
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Kim Gomez
We needed our air conditioning fixed, and Northbay made an appointment the same day. They gave us a quote and then called with a cost of the repair so we knew what to expect. Their customer service was very good... professional, kind and prompt. I would heartily recommend them to anyone needed prompt work on their car.
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Jay Walsh
Northbay Automotive delivers professional service at competitive prices. I have worked with these folks since early 1990s. Their attention to safety and regular maintenance issues has helped me achieve maximum life of my cars and trucks.Jay Walsh, Petaluma
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Patrice Lopes
I was reccomended to go to NB Automotive when my Moms car broke down. Don was great! Found the problem and fixed it within a couple of hours. Fair price and excellecent customer service. So happy to have found a great mechanic!!
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Anonymous User
Car broke down in a.m., had AAA tow it to NBA. Don, was friendly and understanding. Got back to me with price quickly, repaired car quickly, didnt try to sell more repairs, and price was what he said it would be. Will go back.
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Quinn Hoyer
Ive brought my vehicle in a couple of times for maintenance and repair and each experience was excellent. Very professional and took the time to communicate clearly what any issues were. No surprises.
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E Burson
As a single mom with zero car sense, I am grateful to have found Don and his team: reliable, prompt, communicative, helpful and trustworthy. Who could ask for anything more?
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Estelle Goldstein
Knowledgable and talented. . . . .best service possible. They take care of your car as if you were family. . . . .my very favorite auto repair shop anywhere Ive lived.
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Anonymous User
Great customer service, very trustworthy! Its nice to know that if they make a repair recommendation that you can trust them.
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Alexa Chipman
Great location, prompt service, and helpful without being pushy. Ive been there several times and would definitely go back.
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Ray Kunz
Another vehicle, another day, same GREAT service and experience. It simply doesnt get any better or easier!!
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Tony Frederickson
Worked me in instantly for a flat tire repair. Half hour and back on the road.in 30 minutes!
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Anonymous User
Great, friendly service, very accommodating. We have already gone back, and will again!
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Ernesto River
Un buen taller lo recomiendo
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gabe s
Buy the parts then ask them to fix it