Planet Fitness

3375 Port Chicago Hwy 51 / 54, Concord, CA 94520, USA

Address:	3375 Port Chicago Hwy 51 / 54, Concord, CA 94520, USA
Phone:	+1 925-826-5709
Site:	planetfitness.com
Rating:	4.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 90

Reviews 12

Moses Domingo

I like this place and the staff, actually. The head manager is always nice, knowledgable and professional. And the place is kept pretty clean, too. My one and only gripe is that, as a Black Card member, I wish that the time on the hydration massage beds is a little bit longer than what they program. Last night, I went to the Planet Fitness on MacArthur in Oakland, and I actually got over 9 minutes on the bed! I told the staff there about how grateful I was for the longer time and they informed me that all of the Planet Fitness locations should be doing the same time duration. I feel like my sessions in Concord are less than that. If I am remembering it wrong, then I am wrong...but I swear like I get only 5 minutes on those things. Other than that, I am grateful for having this PF location. Thanks. ***Update 11/12/2016*** So just a few minutes ago, I asked the customer service rep at the front desk. He honestly didnt know, but he had a very educated guess that I didnt even consider: when the gym is super packed and there is a line of people wanting to use either the massage chairs or beds, they keep the time a little smaller so that they can get everyone to at least get a run of it. That actually made a lot of sense to me. Maybe the general manager might be able to confirm or clarify the actual answer soon? Stay tuned. ***Update 11/18/2016*** Mystery solved! So I spoke to two reps a while ago before using the hydromassage bed. One of them told me it was seven minutes, so I told them how I spoke to someone else at this gym and what was quoted to me from the MacArthur (Oakland) location. She clarified to me that the Concord location is franchised, while the MacArthur location was part of the corporate side. Two different standards. She also said to me that I can just ask for another round on the bed, if I needed it. There you go. Four stars went up to five!

Victoria Riley

I have been a member of planet fitness for multiple years. I have moved twice and transferred and now I do not pull up in their system. I have had to wait 10+ minutes on hold with corporate to be told my agreement and barcode numbers and today I was STILL refused from the front door. Tomorrow I will be calling corporate AGAIN to cancel and either stop payments all together with my bank, or get refunded in some way for the YEARS I have had a membership and not even used it to go in, and now that I do I am refused service. It boggles my mind that a company this large does not have a central data system for cataloging members. I was thoroughly embarrassed by the guy at the front desk after going through so much effort to use their facilities and still get turned away. DO NOT RECOMMEND unless you are cool using one location, even if the black card says you can go anywhere...its a total lie and false advertising.

Kristine Kennedy

Hidden contracts!!!! The gym is fine, very clean and organized. However upon gaining a membership I was told to sign an agreement that the staff member said I would be unable to read until I signed. I questioned the method of signing something that I was unable to read however I needed a short and quick membership. Now I am trying to cancel and no longer live anywhere near a planet fitness, they have told me I can only cancel by coming in (which I cannot do) or by certified mail (I live miles away from a post office in Alaska and doing so would be crazy just to cancel). I understand it is their policy, however, as they do not give people a chance to read the contract they make them sign (and with bargaining power as the signee) it was shocking to learn how complicated they have made this regardless of the age of electronic technology.

Melyssa Baker

Not very friendly or welcoming staff, when I walked in 3 employess were hudled around counter and didnt even smile or say hello and Assistant Manager Dillion was hunched over counter and very unfriendly and short with me. I was inquiring about the mothers day special (expiring on 5/13) when staff told me it expired on Sunday and I could not recieve deal --once mngr correcter them , The staff said rudley "well it should have expired then" I came in yesterday and Emily helped me out also very monotone and unwelcoming at first, but since i didnt ha2ve a blank check and niether did the folks behind me. she gave me just a one day pass and said come back tommorow to sign up. Clean and beautiful facility!!!!

Ezequiel Albor

I first joined this gym because to things #1 It was open 24 hours #2 free wifi but apparently this last 3 weeks I went to work out I couldnt lisen to my music because they had trouble with the wifi even when the gym was nearly empty I ask and they always tell me we have a tech coming to check it out or just keep trying and this bearly started Ive been here for more than a year and I didnt have this problem before so if your signing up for this gym just a heads up their is no wifi Im also thinking of joining a different gym because of this inconvenience

Nicole Botelho

I have noticed that i have issues connecting to the Wifi and it is very frustrating.I have mentioned this several times to the staff yet nothing has changed. At the same time the staff here are professional with an outgoing demeanor.They make sure that their equipment, locker rooms/showers are tidy and sanitized, which is important to me!!! I have always liked the non-intimidating vibe at planet fitness. The pizza and bagels are a nice bonus !!

Keith Shamma

Very friendly staff. I upgraded to the black card membership. Gives you extra perks at the gym including massage chairs and tanning. Well worth it. Clean place and comfortable for anyone to get a good workout without any pro body builders making you feel uncomfortable. Really is a judgement free zone.

Rachel Wahab

My daughter, husband, son and I all love this gym. It is clean and everyone seems focused on themselves. No one is watching my weight but me. Least that what I think. lol! Overall a great place to work out and not be embarrassed to do so. Will continue to work to get my chunky but in shape. lol!

dipesh raj manandhar

I like the gym very much. I never had problems with fitness centers like 24hr or Golds Gym. I just like this place better because for the price that I pay, $10, I get more than I need. Constant hot water in the shower and really tiny lockers are the only issues with this place.

Jeff Songster

Started a month ago... first time gym member... nice place... plenty of machines to work on... plenty of TVs to watch with sound output to each Treadmill/bike or elliptical so you can listen to the show you wish... or skip around a commercials. Nice staff. Clean place.

Charles Barker

My wife Judy Barker and her friend Chelene Reyes go to this gym 6/7 days per week and love it. They also want to give a double thumbs up to Marcus Viramontes to be promoted. They think he is great and would be well suited to a management position.

Eva Vasileva

Staff is nice they are trying their best. Not enough space for classes or equipment for it such as small weights or weights or mats. Diversed place on the scale literally in a good way!!NO ZUMBA CLASSES LADIES I am sorry