Address: | 1220 Diamond Way #140, Concord, CA 94520, USA |
Phone: | +1 925-602-1000 |
Site: | touchstoneclimbing.com |
Rating: | 4.5 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 9AM–6PM 9AM–6PM |
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Allen Blaj
So Disappointing. This review is based on the overall experience. Our 11 year old son, after a previous visit to this gym, requested his birthday party be kept at this place. We called the Gym in advance to reserve, and were told that the reservation can only be done online and assured us it is easy, safe and secured (questionable). Setup the reservation online paying the deposit, and when we called the day before the event to ask questions regarding bringing in the pizza and cake, we were told "There is NO reservation!", and that there is nothing that can be done at this time. We had invited 16 kids to come from Lafayette and had no place to go. After calling back, the reservation was found, however made at Fresno Gym. We never inquired about any other locations and made the reservation on their site without getting any options to choose a different location. Now that the reservation was found, we are told that we still cannot come because they do not have staff. We offered to do ropes and we were told to come late that day for training. Once the staff part was resolved, we were told that they do not have a room to do the party in. After insisting for awhile, they offered their yoga classroom. Once we saw it we understood their hesitation... The room was smelling terrible and felt dirty and the chairs they provided looked like they were retrieved from a garbage bin as well as not enough of them. Dirty, ugly looking, or even smaller size. We had to ask for someone to do something about that smell so that we can bring the kids and have them fed. The check in process was slow, unpleasant and disorganized. We were embarrassed in front of the parents dropping of their children but for the staff it seemed normal. Most kids in our party within the hour and a half provided, they did the claim once or twice due to the overcrowding and long wait times. We were not at ease with the instructors that told 8-10 year old kids to claim the big boulders without the ropes. Three instructors were supposed to be assigned to our group, however we only saw one active and assumed that two other ones were talking to each other by the smaller boulders intended for the younger kids. Most staff was unpleasant to talk to or was talking to the kids in a "somewhat rude" and inpatient manner without explaining what was that they did wrong. The amount of stress that this particular part of our sons birthday celebration put on us was not worth the little fun the Gym provides. We believe it may be a great place to work out or claim but by no means they are ready or willing to host and welcome a group of kids coming all at once.
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Anonymous User
Is there any gym here in SF area where people do not get naked in the locker rooms? Please people if you are reading this review, please I beg you cover yourself. That is very offensive in some cultures and to Christians especially. And the music, why cant gym people ever play something pure...classical for example. Dont they know that kids do better on tests when listening to Mozart and that cows give more milk when listening to Beethoven and that plants grow better when not exposed to rock music. Doesnt that tell you something? Why do you have to push your music choice on others? Playing nothing is better then what people keep playing at gyms around here. Most of us have iPods and can listen to what we want but the problem is we cant because you play your rock too loud. I am just asking you to consider others too.
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Luke Otfinowski
I havent been to many climbing gyms in the past, so i thought that the reason i was so impressed with this place was due to my inexperience, but when i caught the bug, got back home to Florida, and tried to find something similar i soon realized how special Diablo rock gym really is. The staff is extremely friendly and helpful, and the facility is incredible. Best of all, the atmosphere and people there was infectious. Everyone is extremely encouraging, and wants to see you succeed, and will help you get there. The fully equipped weight training facility inside was a great bonus! What an awesome place to get fit and have a lot of fun!
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robert brooks
Only been here a few times with friends who are members... Very dope place. On top of the rock walls and bouldering area theres weight equipment, locker rooms equipped with showers steam room & sauna, yoga classes offered, I think cross fit too? Not sure what the deal is with these guys and Diablo cross fit but Id assume if youre a member of either you probably get some sort of deal if you want to use the other? Clean place, cool people, friendly employees. It is a little steep for a student like myself I think a monthly membership runs something around $67 but considering all the stuff you can use thats not bad at all.
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Jeremy Ho
I have a bunch of friends that go rock climbing in the city but since I work out of walnit Creek I didnt have the time to go. A co-worker said that there was a gym in walnut Creek so I decided to try it out. At first I thought it was small because I only bouldered, but as I started to get into top roping and getting into harder routes it was a very friendly and warm place. At this location they hold a bunch of free events for members and everyone that I talk to that goes here loves it.
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Anonymous User
Perfect Place for us How DID my wife and i not know about this place. It has everything Climbing, bouldering check, work out area check, LAP pool wow check, Zumba and Yoga check and some other activities we yet to explore. The location is not close but way worth it. the vibe there is really positive the staff really nice and always easy going. Berkley mmm nice spot bad vibe for us. Definetly recomend this place to anyone and i am hard to please really picky.
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Natalie Wolfe
The gym environment is great, and it is usually fairly open. There are only a handful of routes under 5.10 in rating, so it isnt great for less skilled climbers, though I have been enjoying pushing myself onto the harder routes.
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G Noland
They have daily and monthly passes.... go try them out. I love all the touchstone gyms. My whole family loves going here.... wife, 2 teens, and 2 children. My dogs would probably love it there if they could go. Just saying...
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Anonymous User
Touchstone gyms in general are some of the best set gyms in the country. DRG is no exception . Fantastic place to hang out, work out and especially climb. It is always a joy to come home and get a session in here.
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Brian McCullom
My favorite of all the Touchstone gyms in the Bay Area. Never too crowded, lots of climbs, and a great outdoor workout area for classes or general lifting. Indoor bike parking as well.
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Alex H
Great Rock gym! Bouldered here one day while in town. Not a huge bouldering area, but they had some really good v2-v4 problems
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amanda anderson
I love this gym, it is a home away from home for me. The staff & community at Diablo is very helpful & supportive!
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Kristina Levchenko
fun place. generous staff. offers many different classes and things to keep you busy all day. worth checking out.
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Hans Florine
Super steep lead area. Cool crack to work out on. Encouraging staff and community. Try their challenge list.