Address: | 22510 Stevens Creek Blvd, Cupertino, CA 95014, USA |
Phone: | +1 408-214-0353 |
Site: | cupertinoautorepairshop.com |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kevin Rich
I have been taking all of my vehicles here for several years (as have my friends) and I trust them 100%. Al has done oil changes; brake jobs; 30K/60K/100K etc. maintenance; timing chain, head gasket, radiator, and idle speed sensor replacements, etc.. The service is always prompt and the prices are always fair (my brother owns an auto-repair shop --- too far away for me to use --- and I used to check the quotes with him). They have never recommended work that did not actually need to be done (again, I have checked it w/ my brother and had him look at the removed parts). In fact, on occasion they have recommend against doing some work that I thought might be needed in favor of something simpler that might solve the problem. They have done inspection/investigation work for me on quirky/intermittent problems and charged me nothing. Recently I took my 2011 VW GTI in because it had a coolant leak and it was out of the base 3yr/36K mile warranty. Al diagnosed the problem to be a leaking water pump and found out that the part was covered as under the 5yr/60K mile drivetrain warranty that was still in effect. Al called me immediately to tell me I should take the car to the dealership because it was a warranty repair, saving me hundreds of dollars. He then had to re-assemble the cooling system so that I could drive the vehicle to the dealer. I offered to pay him for the labor that he had performed to diagnose the problem but he refused payment. Take your vehicles here, you will be glad you did.
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Kimberly Subrahmanyan
I would give this place a zero if I could. I had been doing some construction on my home and I didnt realize that it was clogging up my engine. My car started running rough and I took it to Cupertino Auto because they were close to my house. On the phone, they told me that they could hook it up to the computer for free and see what was going on. However, when I was there, I was told it was $65 which would be refunded later if they did the work. They gave me a long list of things wrong but couldnt tell me what the computer said. Additionally, they accused me of not changing my oil which I have never missed a day. I went home so mad that I looked under the hood and cleaned the engine. Since then, I havent had a problem after they gave me a $2500. I never want someone to fix my car who cant be honest with me.
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Laura Rose
Al was very thorough in checking my car and spelled out the work that was necessary and also gave recommendations on maintenance items and left for me to choose - no pressure. They dropped me off at my work and picked me up so no lost time - a valuable thing in my profession. My car runs better than it has in over a year! Overall a great experience.
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andy gottlieb
My daughter got a flat tire recently on the family minivan. They repaired the tire quickly, while we waited, and *very* inexpensively. Might not have the nicest "bedside manner", but look past that to good service at great prices.
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Rob Erickson
Have been going here for 20+ years. Al is a top-notch mechanic and has always shown me and my family tremendous care. I love this group.
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cp robison
Fast efficient and friendly. I appreciate the way Cupertino Auto care Took care of my wifes Car. Thanks Walter and Ali.
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Tré Retter
Conveniently located, but more expensive than some others in the area. This review is about the gas, not repairs.
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Piere Ha.
Honesty integrity & customer satisfaction is the main reason for Als success at Cupertino Auto care.
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Yeseul Cho
Great service. I will definitely come back here if I have any problem
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Anonymous User
Quick. High quality. Easy in/out. Als great.
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Patty Laarveld
Just get gas there.
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Rohit Aparna Agarwal
Good place