CPR Cell Phone Repair Cypress

6891 Katella Ave, Cypress, CA 90630, USA

Address:	6891 Katella Ave, Cypress, CA 90630, USA
Phone:	+1 714-827-4277
Site:	cellphonerepair.com
Rating:	3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 18

Reviews 11

Christopher Schlacta

Took my Asus Transformer Prime TF201 to them for a simple digitizer replacement. When I got my tablet back it was pristine, and thats where the positives end. First visit I spoke with a tech casually, because I was nearby, explained the problem precisely, was quoted $150 by Andrew. Came back on Jan 3 with the written quote, the price had changed to $170. Thats fine, its not so expensive. I was told it would take a week. I told the service tech to be careful, there are two parts that are almost identical, and they wont know which one until they open the device up, and leave after paying my bill. I call a week later, theyve ordered the wrong part. Next week, same deal again, for about 4 weeks, when they finally seem to have figured out that there are two different parts and nobody in the US has the right one. Go figure, I told them that when I dropped it off. I call a few more times and theyre waiting on shipping from China. Okay, not so bad at this point. I get a call back on March 7 that the repairs are done, and pick it up the same day. After some hemming and hawing about the long delay, we finally agree to accept a call back from the Manager. The manager 1) Refuses to admit that theres anything wrong with taking 2 months, 2) Claims he lost man-hours trying to figure out that there were two different parts, and 3) Hangs up on me! all, 4) after refusing any sort of compensation except the vague notion of ordering a case or charger for us. After the last thing they ordered, thats the last thing I want is to wait on another delivery.

Nathaniel Feurer

Worst cell phone repair ever. First off, they charged me over 100 dollars for a simple screen replacement. And they gave me the lowest quality screen instead of a good samsung one like i had, and for 100 dollars you would expect to get a good screen right? Not at this place... the big arab guy is the owner and hes a complete douche bag, completely lied to me and told me my LED was out and that he wouldnt charge for a new one. But he just said that to try and make it seem like i was getting a better deal because i was clearly unhappy about the screen quality and the price. I am writing this review now because 1 week later the screen keeps popping up and i completely cant use it at all. I go back and nobody there says they have any records of me and they cant help... its just a complete outrage. I never write reviews and here i am putting out 1000 words on this place, DO NOT GO, save your money, go to the place at the mall instead

Diana Nicole

If could give 0 stars I would. AVOID THIS PLACE AT ALL COSTS!! DO NOT TRUST!!! Lies lies lies all around. I took my iPhone 5 in to get a quote on the screen. The owner of the shop took my phone and looked at it personally and tells me to come back in an hour to know the damage. Without calling me to approve they go ahead and change the screen to the phone. I come back in an hour and they give me a quote of $200 dollars. I say no thank you and have them put the phone back the way it was. HERE IS THE WORST PART. instead of putting the phone with my original screen, they changed the screen to give me one without the LCD, front camera, sensor, speaker, and all other parts attached to the digitizer!! The only way I figured this out was by going to another store to have it fixed!

Vanessa W

This afternoon, I brought my VZW Ellipsis 7 Tablet in to get the broken tip of my credit card swiper out of the headphone jack (after trying myself for countless hours). During my wait (about 15 minutes), I saw customers come in for pick-up and leave happy. The gentleman who was tending to customers at counter was friendly with everyone. Although the opening for the jack on my tablet is smaller than that of an iPad, making it more difficult to retrieve the broken piece, the technician was able to get it out. $35 later (labor fee), Im happy I can go back to easily swiping payments for my customers.

Grey Elieser

warning ... I had a horrible experience , tech guy was able to assemble my nokia 1520 when he was trying to install a new screen so he damaged a new lcd I bought on eBay n it was fully tested , he promised to replaced but it was just a lie ,bcuz he was not able to do so ever he took earpiece out n did not put back , I took it to a different tech which nokia store by Microsoft , tech showed me all the damage was inside my phone which cause by a stupid tech a cpr

Javier Gutierrez

Came in to fix have my xperia z screen replaced, when picking up my phone i noticed that some parts of my screen and the back glass panel were protruding so i told them and they said that was normal so i let it slide. Coincidentally, the same week the back panel starts coming off where it was protruding and when i take it in all they do is put a little more adhesive where it was coming off. "Surprisingly" the same thing happens like two months later.

Todd Calhoun

I was so grateful they were open on a Sunday, and on a holiday weekend. I was impressed when I called ahead and spoke with a real person. Needless to say when I went to the carriers store to ask about my options, they all involved upgrades. It wasnt until I asked friends and someone said "just repair the glass" that I even knew this was an option. Love this place and would recommend highly.

Linna Li

I would give zero star if theres an option. When I went in, they told me that I only need to pay if they fix the phone. However, after waiting for a few days, they didnt fix my phone. Worse yet, they still charged me even though they didnt fix it! Therefore, their capability of phone repair is questionable. In addition, they dont hold their promises. Go to the store at your own risk.

Anonymous User

I have taken 2 iPods here. They told me one thing was wrong, then they find that it was something else. Waited 3 weeks and called several times, you will never get a single call back and they dont seem to have a clue whats wrong. They just change parts until they get it, and they have to order the parts everytime. Dont recommend this place at all. They will drive you crazy!!

D J

Even though they do offer console repair they are not good at producing results. Warning they will also alter aspects of your console without consent such as forever keeping certain panels shut so as to not be able to access the circuit boards of the console. They glued the top panel of my CECHE01 PS3 model without my consent or even a call to ask if they could do it.

omar siedahmed

WARNING DO Not go there, I went to fix my Moto g I paid em and they told me they will fix it, went back again and told me they could not fix it, when I came back to pick it up they told my phone can not be fixed and the owner gave me the worst attitude ever. I will never go there again and I recommend no one to go there, plus the price is really expensive.