Address: | 1460 Drew Ave Suite 200, Davis, CA 95618, USA |
Phone: | +1 530-753-9011 |
Site: | physicaledge.net |
Rating: | 3.2 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–8PM 7AM–6PM 7AM–6PM |
HA
Hannah Waldenberger
The service was okay. My therapist was friendly and professional, but I stopped going after 2 visits because it was clear to me that what he was recommending didnt match my symptoms. He was happy to tell me it was nerve related and have me do stability exercises. When I left and went to a doctor, it was actually an arterial restriction. Im more frustrated with the billing process. The desk clerk told me my copay was$30 for the initial visit and $15 for follow-ups. Thats true, but they never bothered to tell me the total amounts that they were billing to my insurance ($190 and $140), which meant that I ended up owing $150 and $75 after the insurance adjustments. They also didnt bother to let me know that they charge more for some of the therapists than others, and they set me up with one of the more expensive ones. If anyone else is curious, I was just told that current base rates are $160 for initial eval, $80 for follow-ups. If you see the owner Matthew Moore, or one of his "students" (I was assigned to a student), the initial fee is $225 and follow-ups are $125.
TE
Teri Johnson
Very disappointed in service especially front desk person....waste of my money...I had to pay out of pocket because they dont accept Western Health Advantage...my appointment time was rescheduled four times, first two times they called, third they did not so I had to wait 30 mins and fourth when they called to cofirm and told me the time was changed again.....I had to cancel because I could not reschedule my client appointments.....today I go and gal couldnt find my appointment...she asks the other front desk gal and she says they cancelled all my future appointments when I couldnt go to the prior...no apologies ...I drove 40 minutes in traffic....needless to say will not recommend or go back....the actual physical therapy session was also disappointing...most times they have interns that are not trained themselves showing patients stretches etc....Im paying $80 for my session I expect a certified PT person...
A
Anonymous User
I went here after several visits to another large PT office where I was very displease. Matt never gave up, was very helpful and tried many things until I saw improvement.
CH
Cheryl Ruffino
Very knowledgeable staff.n very nice staff