Address: | 9610 Bruceville Rd #102, Elk Grove, CA 95757, USA |
Phone: | +1 916-226-2683 |
Site: | orangetheoryfitness.com |
Rating: | 4.1 |
KA
Karen Montenegro-Luna
After speaking to Patricia. She cearly told that the policies that Outlaw stated regarding the 30 minutes in class so wouldnt be charge is actually not valid policy for orangetheory. She also told that policy cant not be made up or on a base to base off the member. it is not an orangetheory policy to cancel a mebership base off a bad review or base off the ego that manager may have . It is also not a policy 2 fire somebody via email. Nor is it policy that corporate would send your grievance back to the location in which you are having a grievance against. They will be sending an email 2 orange Orangetheory and ccing Steve and Michelle regarding the situation and I will be attached to that email and I should have the results within 2 to 5 business days. I also told Patricia that if this resorts in my membership being cancelled that I will report them to the Better Business Bureau and she insisted that this cannot happen without my consent. I just want to remind everybody that this has nothing to do with any of the trainers they have been absolutely supportive and I appreciate the phone call or the messages asking how Ive been doing with my current situation. This matter has everything to do with one particular person and the way that she is managing this facility and how disrespectful she continues to be towards myself her employees and her members. Just received a phone call from Outlaw at Orangetheory and she just told me that my membership is now been cancelled effectively immediately so now I get to call corporate again and explain to them what just happened and how Despicable this is actually going to result. Supposably shes also stated its from Michelle Stansberry and Steven Stansberry which now I also get to report in the Better Business Bureau.
MA
Mahmoud Khattab
I am a cosmetic surgeon. I joined this club few months ago. First started good then classes started to be overbooked and it became too hard to book a class. Today (Sunday) there were supposed to be 4 classes and two were cancelled, so I booked 9.30 class. I was 6 minutes late so the trainer (Carol) said I can not let you in and was rude. I told her if you dot let me in I am cancelling my membership. She didnt care. I found it to be very unreasonable when the club cancel classes, overbook classes and then do not allow members to be 5 minutes late. I canceled my membership and will not go there again.
CH
Christina McKinnis
I like that the workout is scripted and intense. I wont do this on my own so its nice that Orange Theory does it for me. I also really appreciate the positive encoragement from the coaches. If Fidel hadnt taken the time to learn my name and recognize my hard work, I would not be as dedicated to Orange Theory.
MI
milli worley guerin
I love the mix of cardio and strength exercises, the intensity level and the awesome motivation from the coaches. OTF has filled the gaps in my training that I just couldnt get from running alone. Im absolutely addicted!! EG OTF has the best staff!!!
JU
Judith Gutierrez
The fact that you have to give your credit card info to take a free class because of a heart monitor its ridiculous, its not like im going to break it. not a good impression.
PA
Patricia Stephens
Great place. Trainers are wonderful at keeping you motivated and if you have any modifications needed they are more than willing to work with you.
KI
Kiera Tierney
This has been my gym for 2 years. Friendly staff, you couldnt ask for better coaches. Its a little pricey. Its a hell of a workout
.
. Corley
I spent the hour thinking why would I ever want to come back. The next day I was hurting in all the right places and wanting more!
ME
Melanie Brooks
Best workout! Love EVERYTHING about it. The feeling you get after working out (for days) is indescribable!! ❤️
RO
rohnie sykes
I love the energy this place brings and being pushed to the absolute max during each workout
SH
Sherry Maxwell
A great place to workout if youre every in the Sacramento Elk Grove area!
AD
Adam Bunnell
My wife and I love the atmosphere and the great workouts!
CH
Charlene Griffin
The staff are informative, friendly, and professional
MI
Michael Matthews
Awesome cardio bar! Pushes you to youre limit!