Address: | 6743 Dublin Blvd #5, Dublin, CA 94568, USA |
Phone: | +1 925-828-1700 |
Site: | trivalleyautomotive.com |
Rating: | 4.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Joshua Orbinati
Worst customer service. The owner is rude. In no way did I challenge the shops knowledge of what was wrong with my car. But the way they spoke to me made me scratch my head to their lack of professionalism. Out of the better judgement I called again months later to get work done. As I dont think they remembered me on the phone the owner once again was rude. Instead of saying we dont do this type of work or we are not capable of doing it I get "Ill pass". I asked "youll pass" and the guy comes back and repeats what he said. I recommend you find a professional shop that actually cares about their brand and reputation.
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Jason Story
I was referred to Don and Tri Valley Automotive by a friend of mine who has been going to him for years. I took both my vehicles to him for service a Dodge Durango and a Chrysler 300. What was great about Don is that he explained exactly what was going on with the car and also why you would need/want to get certain repairs done now or later. I can honestly say that I will never go to another mechanic now that I have found Tri Valley Automotive. Don and his guy Ted are very cool and will give it to you straight. I highly recommend them.
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lori smilovitz
I brought my Saturn in because my car started to smoke and the coolant warning light went on. I came in off the street unexpected. Don hooked it up to the computer right away and told me what I would need done. They started to work on my car right away and I was able to pick it up the next day which was great since I use my car all day long for the type of work I do. I would highly recommend Tri-Valley Automotive. The people were all very nice and helpful and the price was what I had thought it would be.
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Anonymous User
I have been a long-time customer of Tri-Valley Clutch. In fact, I used to go to Don when he was at a different location. Imagine my disappointment when I learned that Don will not honor his warranty for work he previously performed on my vehicle. His reason for failing to honor his warranty: He changed computer programs and no longer has access to his old files. WHAT??? I guess thats one way to weasel out of honoring a warranty! Not the conduct of an honorable, upstanding business. BUYER BEWARE.
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Anonymous User
Don takes a personal interest in my car, has competitive prices, and gives me good advice. Although he is not open weekends, which makes it difficult sometimes, he does work around the hours I can make to make it more convenient. I had an issue that required a different approach I found on line, and was willing to try it, which fixed that issue for hundreds less than the dealership quoted.
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Jj Cao
I called Don to consult, then ordered OEM parts (trailer hitch with wiring kit), then called again to set a time, then came in and had it installed, at a reasonable price. I wish all shops are as professional and straightforward as Tri-Valley Automotive - of course that is impossible, and that is why Tri-Valley Automotive should be so highly appreciated. Thank you!!!
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Ken Rhodes
I brought my Honda Pilot in with a blinking "check transmission" light. Don hooked the car up to the magic computer and came up with a recommended repair. Part was in within a day and the Pilot is back on the road. Don was great, repair was completed on time, as expected, for the expected price. Will definitely continue to use Tri-Valley Automotive.
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Tristan Kyle
I love love love bringing my car here. They go above and beyond what you expect a mechanic to do. They always tell exactly what is wrong and what needs to be fixed and they always try to do it for affordable prices. Definitely recommending them to anyone that needs there car repaired. They have are good hearts. Thank You!
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Dion Johnson
Brought my car in for the first time after reading reviews on Yelp and I must say I was pleasantly surprised. Sat down and talked to the owner and he went over things that needed to be done to my car eventually but not right away. Was in and out in about 30 minutes. Definitely will be back.
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Gigigrl C
Tri-Valley Automotive is the best! Don gives fair rates and takes care of you car fast. I trust his judgement. He tells me when I really need things done and what things can wait. He is one of the few trustworthy mechanics. I highly recommend them for all your car needs!
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Maxim Lukichev
If you are looking for the place to maintain or prepare your car for track/autocross this is the place to go. The guys do race and build race cars so Im pretty confident they know what they are doing. Will definitely come back for the next service or aftermarket upgrades.
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David Vose
Once again, and when I needed an unplanned coolant system diagnosis and repair, along with other maintenance to be done in one day, Tri-Valley provided responsive and timely service that was done professionally and in a quality fashion that is very competitively priced.
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Debbie Hudgens
Don and his staff are great! I know I can trust their work. They have worked on my vehicles many times. The work is always done when they promise. The work is always done per their estimates. If I need car repairs, I will always use Tri-Valley Automotive.
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Dan Karas
We just needed a simple oil change on our Volvo. Called ahead of time to make sure they had time for our needs. We brought the car in later than expected, but Don was able to squeeze us in and we are very thankful. Thanks Don, youre the best!
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Sachin Gupta
The team here is awesome. Unplanned/unscheduled visit to the shop, they diagnosed the problem quickly, fixed it, serviced the car and I was out and running in 90 mins. They know their stuff pretty well!
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Shuo-Huan Hsu
I brought my VW Jetta to Tri-Valley Automotive due to a thermostat problem. The job is done nicely and quickly even its right after Christmas. Will definitely go there again for car service.
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Felicia Youngblood
Clear communication re: cost and needed parts and repairs and most of all fast efficient Service. Got my car problem diagnosed, repaired with parts installed and got my car back same day.
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Anonymous User
I use Don for all my vehicles. Not only can I trust Don to get the work done at a resonable price and not cook up extra charges, but he always works around my schedule. Thanks Don!
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John H.
I had my break service done at the shop. The job was completed on time with great price. Don is very helpful and I would go to this shop for future auto maintenance again.
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Heather Coyle
Always a wonderful experience! Don is very honest and reasonable. So glad we found his shop. Would highly recommend!
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Erik Spleenmeister
Honest guys that go out of their way to treat you right. Great workmanship and great customer service.
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Tuionetoa Ngata
They did an awesome job on my F150 its running like a champ again.