Address: | 3741 Washington Blvd, Fremont, CA 94538, USA |
Phone: | +1 510-659-0111 |
Site: | midas.com |
Rating: | 3.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–3PM |
MI
Michael Lima
DO NOT COME HERE!! Liars and Cheats! Multiple bad experiences. We have lifetime Oil Changes (program is now gone, but we have it grandfathered on 2 of our Vehicles still). Its obvious that they do not want to deal with us since they make nothing from changing our oil. They constantly want to upsell (ie: Transmission flush and replace, brakes, etc...) I always tell them that I have a mechanic who does our major repair work, we use Midas to simply change our oil. Whenever they tell me a problem that they see with our vehicle we take it down to our mechanic who ALWAYS tells us... its fine, theres nothing that needs to be done. On one oil change, we got home and I noticed that it smelled horrible when getting out of car, I took a look under hood and noticed that oil sprayed all over engine and under hood. Looked more closely and noticed that the dipstick was never replaced and was missing. Called Midas and they told me to come on down, and that they had it in their shop... Ooops they apologized saying it was a mistake. Its gotten more frustrating because now they apparently dont want our business... At least on weekends... (Even if they are slow). They will check us in and say they can do the job, but once they realize that we have the lifetime oil change they backtrack saying they are busy, and that we need to call in to schedule an appointment, and that they only do lifetime oil changes Monday - Friday. NO WEEKENDS? I never signed up for that! They claim that it was on the contract and go to back and read it. I do recall it saying to call to schedule appointments, but nowhere does it say that work can not be done on weekends. We usually call in before arriving to see if they are booked up and if they have any open stalls. Be forewarned, if you come to this shop be prepared to see a padded invoice with unnecessary repair work. Before agreeing to the work, I strongly recommend getting a 2nd opinion from a trusted mechanic.
CA
Case Mods
This dude snitched on me to my boss trying to save his own ass. I was there about 7 hours. I kept hearing "its almost done" throughout the entire day. Had to finally go out to the garage where they were working on it at about 5:30pm (30 minutes after they had closed) and still didnt leave till about 15-20 minutes later. I was watching the truck and he was sitting in another car and I had to inform him a fluid was coming out of a container (I believe it was the coolant). He could have informed me that it was going to take all day and I could have left the truck there and done something productive with my time. When my boss inquired why it took so long, he blamed it on me. I did stop at my house about 70 miles away and then came straight to his shop. I did this becsuse the truck needed to be driven 100 miles or more...the dude himself even said it could take up to 200 miles. I exaggerated how I went home and chilled and bragged a bit about it, and he used that to throw me under the bus. He even said "Im out of it today" after messing up another persons info...a customer had called earlier and he completely forgot the phone conversation they had when the customer took his car there in person. I was there while this conversation took place. For these reasons, I give this place 1 star. Luckily I did not get fired but this very well could have cost me my job.
A
Anonymous User
Do not bring your vehicle here. I have repaired a vehicle that this shop absolutely mangled. What started off as a simple thermostat bypass hose that was leaking, this shop turned into an intake manifold job. While replacing the intake manifold gaskets (which were alright in the first place), the shop installed a throttle body gasket improperly and left two intake manifold bolts loose causing a vacuum leak. They installed the incorrect hoses for the EGR system, and also didnt bother removing the old intake gasket material before reinstalling the gaskets. They also forgot to install a ground wire from the bulkhead to the intake manifold, which in turn caused the alternator not to charge. For the time being they sold him an alternator, starter, and battery, all of which were to fix the electrical problem that they caused, and wouldnt man up to diagnose. The customer noticed the check engine light, and the service writer said the computer just needed to reset itself. Complete BS. Whatever tech worked on this vehicle is a hack and a half.
AN
Anubis22774
DO NOT TAKE YOUR CAR TO THESE GUYS. I was quoted at a grand to get my car started again as they told me Id need a new fuel pump and that the car wouldnt start without that being done. The next day, before they had a chance to clock in the three and a half hours they said it would take, I had the car towed to another mechanic in Fremont who received rave reviews and they were able to start it right up, which means that Midas had gotten the car started when I wasnt there. I read the reviews for Midas and most of them refer to them as liars and cheats. Ill never go there again, no matter what. Thank God, I dodged that bullet. It pays to pay attention to reviews, people!
LA
Laura Flores
I had a TPMS issue that started a few months after this Midas serviced my car (regular checkup). Once I explained exactly what PSI levels Id been using, they knew what was going on and gave me a quick lesson on finding out my cars recommended PSI levels. It was much easier to locate than trying to read the sides of my tires! Once we established my tires were OVERinflated, a nice gentleman did a quick deflate on them all and I was on my way. Thank you Midas!
MY
Mylon Pigrum
The best shop around, service/speed/pricing...I took my car in for what i thought was going 2 be a routine oil change. Rich & the guys found some big issues that wouldve cost me a lot of money (soon) if they hadnt spotted the correct problem(s). Excellent shop/service.
DE
Derek Stover
Mechanics dont know anything did a tire rotation and torqued the lug nuts right with an impact gun then was insulted by the mechanics and because then I decided to get my car fixed somewhere else they had my car towed worst shok ever highly suggest to go somewhere else
LA
Lasse Lundberg
showed up with my camaro and my own oil + filter...they where cool with that and allowed me to watch them change it out while making sure they didnt hurt my baby ;-) price for the job was reasonable as well.
MA
mansoor hasan
Great service and the price he gave was less than other quoted, later my tier got flat and when I went there he did it for me quickly. Nice ppl and the staff...
TA
Taylor Johnson
Dont come here mechanics are stupid, the owner is even more dumb, got mad at me because I wanted to take my car somewhere else, will never come back here again
VI
vishal rao
The owner was amazing and helpful !! Great staff and fast service... explained everything in detail and the car runs perfect
PI
Pingjungting Pingjungting
The owner was great, I received excellent service. My car needed breaks and tires both were done in a couple hours.
XA
Xavier Gonzalez
Finally . I place that I can take my cars to where I dont feel like a stranger. Rich is the real deal.