Walmart Tires & Auto Parts

Address:	44009 Osgood Rd, Fremont, CA 94539, USA
Phone:	+1 510-651-3314
Site:	walmart.com
Rating:	1.8

Location

Photos 15

Reviews 16

Andrew Hartman

Dont ever go here. I brought in my car for a simple tire balance, while there were no other customers, and they took over an hour just to get started. After that hour, they said "10 to 15 minutes" and I waited in their waiting room - like I said I would - for ANOTHER HOUR before I got up to the register to ask about the work. The result? They said they couldnt do the job because of my tires. No call, despite giving them my number, no alerts of any kind. I wasted 2 hours because of their abysmal customer service. They dont even deserve one star but I cant go any lower. Save yourself the trouble and go to a shop that knows how to treat customers as something slightly higher than dirt. These people clearly do not know what they are doing, and the prices reflect that - you are getting what you pay for. If you have to talk to anybody, talk to the older white guy. He seems to genuinely care about you. The others, well, they only care about their paychecks.

Scott Edgar

Terrible terrible service in the "automotive" zone ... great price on tires but had to come back the next day for install... with an appointment iv been here for legit 5hrs and still counting... was told 1hr max .. all they are doing is installing four tires... half way into install they have a problem trying to get one of my tires to align properly.. for and hour... I ask for them to replace the tire and see if that solves the issue since my truck rims have never had an issue in the past and have ZERO dmg. The short Asian guy who wears a BMW hat freaked out and yelled and screamed..cussed and tried to kick me out when I asked to see the wheel alignment machine to ensure it was correct... had to just talk to the store manager and still waiting for them to figure this BS out. TERRRIBLE SERVICE.

Arvind Mallikarjuna

Horrible customer service. There was a fellow customer who was very mad at the manager and they didnt care to take care of the issue . 3.5 hrs of wait time for a flat tire when there are only a few cars waiting. They didnt make an attempt to ask " would you like to come back ? " before arriving at the location I Waited 10 mins on the phone to speak with someone then they put me on another hold to make an appointment, few mins later they confirmed no appointments on weekends great!

Anonymous User

Theyve got a good efficient quick automative operation there. My tire was repaired in less than an hour. Given the longer hours than other shops, and much better prices than other other guys, they have my vote. Another shop wanted $28 to fix a screw in my tire, and wanted me to leave it overnite. These guys did it for $10 in less than an hour! All of the 8 cars I saw for other services, when I entered, were gone when I got back in less than 45 minutes.

William Bryson

Marginal service. Hit and miss technical abilities. Sitting in the drive up area waiting for an oil change. Suppose to open st 07:00. At 07:05 they starte to move tires out of the bays. One slow moving employee. 07:20 move the first cars up. 07:30 finally take my order. Cannot get the tires rotated until 09:00 due to lack of personal. Not going to wait for that. 08:00, just getting started on the the oil change. 08:30, 90 min later finished.

Adam Schork

The reason I go to Walmart TLE for tires is because they dont try to lie about additional work that needs to be done on your car. Sure, sometimes they can be slow, but you can rest assured that nobody is trying to scam you. Just ask plenty of questions and check in frequently if you dont want to wait too long. Oh, and smile and be nice, that will get you so much more positive results here and in life in general.

Vasili Karamanos

Weve been here for 2 hrs for an oil change. No one in line in front of us, but everyone working is on lunch or break or standing around. Our car is trapped and we are going to to get stuck in traffic. Blerg. Side note: Tom and the young woman with glasses and the one guy working on all the cars : good job. Everyone else here should go get a government job, they are very accustomed to not doing a lot.

Fong Shui

Worst service. No one cares about customer or their time. Spent 3.5 hrs and came back to see wrong service done on my car. They confused my car with someone elses because it was same color and make. Then they wont repay me back because their manager left for the day. Had to go next day at 2 pm when the manager came. Never never use Walmart auto shop for any service.

Srinivas Vempati

There is no zero star ....I bought tires and also installation with road safety warranty ...Its time for first time rotation , Went three times couple of Fridays waited 3 hrs and last time on working day at 250pm their mechanic cum manager in shift tells that they are closed .....What!!!!! 4th time at 1pm today Wednesday,writes from walmart, they are full

Gopal Mudivedu

recommend this place for tire and battery replacements. This is a zero sales pressure place with personnel accessible to answer your queries and is priced competitively. You will know before hand as to what you are getting into. Saturday wait times are long.

Meni MaryKay

Mature mechanics seem happy to work. Great customer service. I cant early 7.40am there was 1 mechanic so I have to wait an hour for a tire change.

Quality Manager

Went into store at 6:25 pm and was told I couldnt receive service because the shop had to be cleaned. That is false advertising in the worst way.

sujoy kumar Paul

Bullshit service with all lazy technicians!! Just drove off without anything done!! Wasted 2 hours of my day!!

carlo faller

You need to wait for eternity for a service tho the lady cashier is nice to me

Randy Hollenshead

Usually has the best prices but I avoid anything from China.

Raj S

Very bad service