Jack Williams Auto Body

1336 Magnolia Ave, El Cajon, CA 92020, USA

Address:	1336 Magnolia Ave, El Cajon, CA 92020, USA
Phone:	+1 619-444-0263
Site:	jackwilliamsautobody.com
Rating:	4.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 97

Reviews 7

Marisela Ibarra

My car was hit while parked and received some damaged that luckily my insurance covered. The whole process with my insurance was horrible. I went to 4 diffrent places and they all didnt want to touch my "old" Jeep. In a last ditch effort I was recommended to go to Jack Williams Auto Body and this was the best advice that I got during the whole process. I call Mr. Henson and he explained what the whole process was going to look like. He explained way more than my insurance company did and was very friendly with my son. He gave me an eta on when they SUV was going to be completed and after explaining to him that we had a camping trip planned for Friday afternoon he assured me that the car would be done by then. Once everything was squared away in the shop I needed to wait for enterprise to come pick me up. He knew how valuable my time was and he offered to have one of his guys drop us off at enterprise so we would have to wait at his shop for over 1hr. I was worried on Thrusday because he hadnt called so I gave him a quick ring. He explained that there was something wrong with my brake lights not working properly and that he was going to try to fix them (which he did) before he gave me the car Friday morning. This was not in the scope of work and he did it because it was the right thing to do. When we went to pick up our Jeep and I was shocked at how much he had done in 5 days. It was as if my Jeep hadnt even been in an accident. After taking the car I home also noticed that he had washed and buffed it. The ONLY positive thing about this accident was finding an honest repair shop who cares about their customers. This is the only repair shop I will use and will recommend to anyone I know.

Chris Bieger

Jack Williams auto body is the place to go to for all your wants and needs for amazing repair work, painting, troubleshooting, answers to any and all questions that arise, deadlines, quotes, and top notch quality that can compete wit the highest end fabricators and repair shops. I have never heard of anyone ever being dissatisfied after having their experience wit Rick and his crew. Rick is actually my uncle and any time I have an issue wit either my mothers or my vehicle I dont even hesitate or think of any other place than Jack Williams auto body. Just because of the fact that I kno when I take my car to his shop, I can guarantee the quality and efficiency will be at its highest when my vehicle is being handled. Theyre so knowledgeable, friendly, helpful, and are happy to be of assistance to fix your every needs wit your vehicle. Rick always gets your wit a big smile when you come into the shop or is duo pleasantly kind and gentle on the phone that it almost makes your worried about your damaged vehicle disappear. I always recommend any and every friend I have to bring their vehicle to Rick at Jack Williams if theyre looking for the best work, affordable rates, and quickest most efficient turn around possible done. Dont hesitate to give Rick a call at Jack Williams for whatever damage may be done and repair any issue there is wit your vehicle to fulfill your every worry, deadline, wants and needs that you have on your hands. I can promise you that you will NOT be disappointed wit your phone call after speaking wit Rick. If at the very least, once getting off if the phone wit him, you will be a lot more knowledgeable after getting off the phone.

James Mann

I live in San Diego and was referred here by a trusted friend. It was a bit out of the way for me, but Im glad I chose to do business with them. This shops does excellent work and I will certainly be sending them referrals in the future. What impressed me the most was how Rick went out of his way to ensure that I received top notch customer service. It was evident in speaking with him that he truly cares about his customers and that hes focused on doing the right thing. Hes a true professional, and it certainly helps that he has a trusted crew of employees that he can rely on (I met several of them while picking up my vehicle). I just had my 2015 Mazda CX-5 repaired here, and it came out looking like new. Ive dealt with a lot of body shops in my professional career, but this was the first time (and hopefully the last) that Ive ever had to have one of my personal vehicles repaired. I can say without hesitation that I wouldnt bring my vehicles anywhere else.

John Freeman

Rick and the crew at Jack Williams are aces! I have nothing put praise for their quality workmanship, customer service ethic, expertise and attention to detail. They are the best hands down. Ive worked with them twice. The first time I was referred by a British car restoration shop. When I called him he told me, "You must go to Jack Williams!" I was beyond satisfied with the job they did for me. They went the extra mile to find the original formula for the MG British racing green when they could have just showed me a bunch of samples that would probably be so close that almost no one would know the difference. They took the time to get it right. When I had a need a second time, I didnt even bother to try and think of or find someone else. If you want it right, go see Rick.

Allan Paine

I was extremely impressed by the repair job that was performed on my 2004 Lexus LS 430. Rick, the owner was very professional and super nice. He must have a lot of experience because his rough estimate turned out to be right on the money. I only had a damaged bumper, but he offered to touch up all the little scratches on my car all around for FREE. It looks great now! He even cleaned up my foggy headlights. Oh, and the cost was several hundred dollars less than the other shops I received quotes from. I guess all the other body shops are like doctors, assuming that insurance is gonna cover the bill, so they can charge whatever they want. They also send you a personal video via text message telling you that your car is ready. Nice touch!

Alicia Hoskins

I found Jack Willams Autobody on Yelp and because there were so many great reviews I decided to give it a try. Rick was very polite and helpful when explaining the whole process of fixing the car. During the week Rick had my car I made several calls about the car and someone was always available to speak with me. I had high expectations for the end result because the car was brand new prior to hitting a deer and my expectations were exceeded. The car was done three days sooner than expected and Rick stayed after closing so I could pick it up. The car looks amazing, thanks again!

Jennie Edwards

Wow- I never thought I would be blown away by the positive experience I had! My car was involved in a hit and run accident, and Rick and the team went above and beyond my expectations. They set me up with a rental car when the job took an extra day due to weather, they sent an employee to PICK ME UP to get the rental car, and they even did a SURPRISE REPAIR on the other side of the car from a previous issue! My car hasnt looked this great since I bought it! Want someone to go out of their way to make your experience incredible? Call Rick at Jack Williams. Thanks so much, guys!