Address: | 11135 San Pablo Ave, El Cerrito, CA 94530, USA |
Phone: | +1 510-235-5643 |
Site: | usps.com |
Rating: | 1.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
MA
Marius Kluenger
first, they didnt deliver my certified package to me although I was home all day and instead went the lazy route to just leave a "we missed you" slip in my mailbox so that I have to spend my time now going there to pick it up. Second, when I used the "re delivery" option online, they ignored the request and when I went there to pick up my package they acted like they didnt know it was supposed to be redelivered. what a lazy bunch of tax parasites
ER
Erik
Sent a packaged to a friend in this area. They claimed the package was undelivered as addressed. They just didnt want to delivery it becuase it was priority signature tracking. Instead of sending the package back to me they held it definitely and Ive called them numerous times. When I can get through they are rude unhelpful and continue to dodge assisting me with the package.
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Brandy Esparza
This specific location is a bit weird. If boxes or forms are left out on the table unorganized, the staff throws them away, as opposed to putting them away. So, clean up after yourself, your mom doesnt work here. Here, customer service is more service, less customer. The items shipped through this spot are shipped quickly and not usually misplaced, so thats pretty cool.
MI
Michael C
Customer service isnt too good here. I just wanted to ask a question. She made me wait almost ten minutes. What part of the game is that. They charge too much to ship also.
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Gregorio Sevilla
This branch is no good specially the post man assigned to Madison Ave. You cannot trust them you will lost your packages or your mail .you can never trust them.
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Anonymous User
This place has a terrible customer service. Always big lines, and if you need to pick up a package nobody will answer the bell.
MI
Mink Divine
Literally this is the post office for lying liars. The website says its open till 5 but IT IS NOT. all LIES.
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Raul Hernandez
Terrible customer service, ended up in Staples with extraordinary and profesional service.
MA
Mary Ann Konczal
no one available to answer phone call. Package not forwarded and couldnt talk with anyone!
NO
Noura Edwin
They never answer their phone number listed as the customer service number.
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Olga Ayva
Perla was very nice and helpful. The office is very well organized.
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vinay shrestha
Too much line, less work. Not good customer service
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Joy Gray
Avoid this postoffice. Slow and surly.