Address: | 1955 W Texas St # 7, Fairfield, CA 94533, USA |
Phone: | +1 707-419-5661 |
Site: | facebook.com |
Rating: | 2.6 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10:30AM–3PM Closed |
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mom carson
I am normally not a review type, but I am very impressed with this store, and its owner. The art of true customer service is not lost as I had assumed, with this society being inundated with large "big box" , money is the bottom line store. Not only can you handle shipping needs, but many other services and products, including computer and wifi usage. Both times I visited this establishment I was greeted, and served expeditiously, with a smile. On my second visit, I had some packages to send, arm in sling. Before I could figure a way to fill out slips, the gracious owner, offered to fill them out for me, there were 10. On 4/24/1026 I again had to visit Mail It Shred It, to get some papers notarized, faxed and overnighted immediately. Same warm atmosphere and great service. Another customer entered, a very irate man. She greeted, and assisted this man who only wanted postal boxes, no purchase. Because this man could not get more boxes than she had, and she suggested he visit post office, and asked did he need directions. This guy proceded to use foul language and speak disrespectfully to owner. I even felt uncomfortable and much more agitated than the owner appeared to be. The owner never stopped smiling, and being cordial as she asked him to leave. I am impressed. Not once did she lose her cool. But in fact had me smiling again in no time. She even apologized to me for the wait and the customer. This is one small business I will continue to patronize. BTW ladies while I was there a purse caught my eye....You should check them out....not only did I get great customer service, but now I have the perfect bag for my trip.
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John Brown
This is a horrible place to mail anything of importance.Not only does this place have the appearance of a thrift store,with purses displayed and advertised for sale, the employee is so rude while conversing on the phone using profanity while ignoring potential customers..soo embarrassing..if you want to gamble with the delivery of your mail...your at the right place..If you want to ensure your mails security...Run from that place as Fast as you can...
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Lupita P.v.
Awful service. Very rude. Dont ever go here for lives can services. Had to go in 3 times just to complete lives can because the lady would fail to send out finger prints and then she claimed I only went to fill out paperwork even though I had receipts to prove I paid for all services, and she made me pay each time. So not worth it.
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LaTazha Wilson
I have the best experience with this store . they have computer services ,P.O. boxes, shipping, shredding etc. Love the customer service.
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M M
Rude employees. Crappy Service. They stay on the phone and make you wonder why you entered the place? Will not get my business again.