Address: | 4000 Riley St, Folsom, CA 95630, USA |
Phone: | +1 916-985-2800 |
Site: | blueravineselfstorage.com |
Rating: | 2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Anonymous User
This place is a joke. Highway Robbery. I called in to find out my outstanding balance, and was told $220.00, i then proceed to make the payment and all of the sudden the price jumped to $292.00, Why the price raise? Mike Carys (Ridiculous excuse of a Manager, real Napoleon little man complex) says i was charged a extra 50 dollars for "advertisement" and another 25 for late fees. I let him know that his employee Chris communicated a balance of $220.00 but this did not matter to him. As a manager he failed to train his employees properly, and when they make the mistake WE the customers pay for it. I would never go back to this place even if they offered free space.
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Karla Johnson
Moved my furniture into storage for a few months while I looked for a house. I was told the insurance was only for major weather and fire damage so I declined it. When I went to move everything out I found there were rats that had clearly been living there. Ruined my couches and mattress set. When I called them they said that I should have notified them sooner and because I didnt have insurance there was nothing further the would do. She then told me they had been notified of a rodent problem but were only putting traps near the units that had complained. Now they wont respond to my calls or emails. Biggest waste of money ever!
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Robert McCabe
Thought it was a good place for storing our household goods while we look to buy a house. Just went by to pick up some of our Xmas decorations and found RAT DROPPINGS everywhere!!!!!!!!!!! Will have to clean all the crap off everything we stored there. They need to do a better job controlling the rodent population if they want to stay in business. As we have now learned its very typical of an FPI managed property.
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Renegade Puma Lover
The lady that works there is awful! Every time Ive ran into her or needed to talk to her it was a terrible experience and I dont recommend it to anyone.
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Anonymous User
great prices on storage. staff is very friendly and professional....
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chuck lemon
Easy access and really good hours