Address: | 1800 Cavitt Dr, Folsom, CA 95630, USA |
Phone: | +1 916-850-1000 |
Site: | costco.com |
Rating: | 2.3 |
Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 9:30AM–7PM 10AM–6PM |
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Billy Carmona
Long, long ,long wait. EVERY TIME. Always busy. The mechanic or guy who helped us, was just down right RUDE... A Jack Axx, Total Jerk to my wife and me. My wife wanted to use a few other choice words for this guy... I had to QUIETLY, just walk away... Im sorry , if youre busy and you have no one taking care of the front counter. ITs NOT OUR FAULT or any other Customers at that.... The lady in front of us was Pist-Off also. They told her at 4:00Pm That they would be done by 6:00Pm. It was 6:15pm and the guy told her 20 more minutes. Haa! WOW, We Just wanted to buy tires for my Truck... THATS ALL! My parents always insisted to take their cars to Costco Tire. Always a great tire... We just had HORRIBLE Customer Service and Super Long Wait times at The Costco Tire in FOLSOM,CA. After being treated So horrible here. We cant go back. WE WILL NOT GO BACK to get Tires at The FOLSOM,CA COSTCO... NOPE... I went to Big O Tire. Where we got a TOP BRAND TIRE & Paid 100$ less. The customer service at BIG O was Awesome. Even had Free Gourmet Coffee...
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Amy Ryan
Excellent service. Other people complain about the horrible wait time (at any Costco) but thats b/c they are constantly busy... with lots of customers. So many must be happy. On a camping trip 3hrs from home and tire pressure light came on (two fussy kids in tow) and I was instantly taken care of. They checked pressure super fast and filled and on my way. Awesome! Wish Id gotten the gentlemans name. Amy of Santa Rosa
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Sarah Saunders
Alan and the guys at the Tire Center just saved me $120 off my old tires warranty, and with the current discount on Michelins, I paid a little over $175 with tax for two tires. WONDERFUL service, smiling and helpful workers, and even nice customers waiting with me. My advice: be there at 9 am, youll be done in an hour.
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Jamall Bowens
I had to call after a week to see if my tire where in. They said they would call me. 2 hours to get tires installed. Grease all over the wheels when they gave the car back. Was also missing a center cap. $50 to replace.
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Sam Song
Dont ever get serviced by a guy named JR RAYNGAY! He is the most rude sales person that I have ever met...
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Rich Alexander
The savings is not worth the shop abuse one has to endure.
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Jacob Roberts
Very knowledgeable and amazing prices.