Certified Automotive Repair

780 S Auburn St, Grass Valley, CA 95945, USA

Address:	780 S Auburn St, Grass Valley, CA 95945, USA
Phone:	+1 530-477-5947
Site:	certifiedautorepairgv.com
Rating:	3.6
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 2

Reviews 12

anthony hoyt

Took my truck in to get a window motor replaced. Several days later, I get a call that it didnt need replaced and to come pick it up. $260 bill for a switch on my center console to get replaced. I had $40 stolen from my truck, got into an argument with the shop owner about it, after which he handed me $40. I know he didnt take it, but I know for a fact it was taken, because there was an ATM receipt with the money that I had just withdrawn and left in my vehicle on accident when I dropped it off. I was going to keep my mouth shut about this, but then.. And then the kicker: about a month later, my window motor goes out completely with the window stuck down, in the middle of the rain season. Between paychecks, and having already spent a few hundred dollars on the problem, theres no way I can afford to have this issue fixed (AGAIN). So I came here to vent over the mold I now have building up in my truck. Dont take your vehicles here.

Allison Rapp

Mechanics are good, never had a problem with a repair. But the thing is, these days there are lots of good mechanics around, and in the Age of the Impersonal Internet, its all about customer service. So, my husband and I thought this was a great shop until they put Scott on the front desk; since then, our customer experience has gotten worse and worse. He seems to have no people skills and is unable to speak to me as an intelligent human being. I cant say its about women because today he talked down to my husband to such a degree that my husband blew up and I almost never see him pushed to that point by anyone, for any reason. As of now, Im looking for a new shop.

Lisa Gillard

Ive had nothing but positive experiences here. When I moved here I had a pretty rusted out trailblazer and they were always quick, courteous, and the bill is less than what they quoted. I have only gone back to certified auto since I found them. I had visited 5 other mechanics before finding Scott and ed. All of the others were rude and condescending, and wanted to upcharge for maintenance due to the rust. (Im from Michigan, rust is inevitable with the long harsh winters there) example: charge $15 for every rusted bolt removed in addition to labor fees.

Cheryl Richardson

We were a new military family to the area when I met Ed Mortara at a couple NU soccer games. Eds commitment to his sons and their interest impressed me. Then my truck had unexpected troubles; I went to the closest repair shop and was instantly relieved when Ed walked up to the counter. I knew that a man with such high family values must apply a high standards to his business. For three years now I have taken our families vehicles, vehicles driven by my teenage sons, to Ed Mortara with confidence.

Jon Wells

It always seems that my business trucks break down @ the most unusual places. I call Ed and he always has the information to get me back on the road or makes arrangements to get the truck in and fixed in a short amount of time. As a small business owner I appreciate this because he recognizes how important it is to get my trucks up and running again. I would recommend Certified Automotive to all who want this same type of experience.

Teighlor Anderson

Looked at my issue in a timely manner however I am giving two stars because my radiator cap was not put on again when they were done- three days later I looked under the hood and found it tucked in under the hood, extremely careless mistake on their part that could have been very bad.

Lee W

I have a hot rod with a new after market a/c. Ed and his crew did a great job of charging it,explaining what they did, and what I need to watch-out for with a new system in an older car. Fast and courteous.

Anonymous User

Great service, fixed my vehicle the same day and was extremely honest. Showed me the parts that were replaced and why they were needed. Highly recommend Certified Automotive

Ken Swart

There street sign says 44.95. After they started, they had sign the invoice, it showed 77$. The extra charge they said was for labor

Kim Malarae

Ed is amazing always honest and has really helped our family out with all of our cars! Thank You

Christine Hoxsie

Honest people, repairs are timely, good work. Definitely recommend!

Donna Chapman

Professional, good service. Quality outfit!