Dickey Mortuary
| Address: | 8030 Mango Ave, Fontana, CA 92336, USA |
| Phone: | +1 909-822-2285 |
| Site: | dickeymortuary.com |
| Rating: | 2.8 |
Location
Photos 1
Reviews 18
CA
Carol Allende
If I could rate this mortuary to a 10 I would. Loosing a loved one is such a traumatic experience on its own, but coming here made it so much comforting. I work for hospice, so I have gone to more than a few funerals than I can count. 10 years worth. I had never been to Dickeys or heard of them. The moment I walked into the place, I knew that was it. Never seen anything like it. There is a kids room, Kitchen outside with benches enough for our huge family of way over 150 people. They have a beautiful water fountain outside in the back patio, and it was keeping me calm in the mist of all my emotions. I was very well informed about everything, nothing was a surprise. The only thing that was new to me was that I was given the choice to dress my loved one the night before the viewing. I took it. I am so grateful for that experience. I had someone there just on standby if I needed help. That to me was the last thing I could have done for my sister. I will never forget that. They also included the pamphlets that are bigger than any other I have ever seen. All color, and as soon as we would get low, they would print out more without us having to tell them. Everyone even after the funeral were so pleasant. I will never forget this place or the staff helping us. I cant even begin to explain how much they helped us make this journey so much more smoother where we were able to focus just on my sister. I would definitely refer everyone if I could!
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Alejandra Romero
Losing our dad was one of the worse things weve had to go through and looking around for a mortuary only put stress on top of it until we came to Dickey Mortuary and spoke to Sarah, she made everything so easy for us. She makes you feel so comfortable almost as if youve known eachother for years. Their service was wonderful, we were able to serve food during the viewing and have music playing in the patio aswell. They also give the pastor a donation for running the service which is very thoughtful of them. I highly recommend them
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Samantha Payne
We enjoyed working with Dickeys Mortuary. They made a difficult time in our lives run smoothly. They were very accommodating and met our needs. Staff were extremely helpful and fast to respond to our texts, phone calls and emails. They were very affordable as well. Repast area was beautiful, and our guests had plenty of space throughout the mortuary to gather. Also we had help putting our food away and cleaning up throughout repast. Yara did an amazing job on the obituary/program as well as the dvds. Would recommend for sure.
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Lidia Castillo
During the hardest of times they made the grieving process as easy as it could be. Yara was so kind and did all the foot work that was needed for cremation to happen. Her patience and professionalism deserves 10 stars. Not only was this funeral chapel affordable it was compassionate. Their entire staff made the day of the viewing run smoothly. I just wanted to say thank you for helping us during this difficult time.
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Melissa Diaz
Never recommend this place ever to anyone. Yara is rude, unprofessional and inconsistent. Having to pick up my mothers death certificate from the maintenance man speaks volumes on her professionalism. She will tell you one thing and not do it but the moment you call her out on it she will blame you. We are your clients who mind you just lost a love one. I wouldnt even hold a funeral for my dog there.
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Judy Horton
You have been so good to us. You go that extra mile to make it easier on our family. Sarah thank you so much for being there in our time of grief, l dont know what we have done without you and your familys help. You made it easier to get through everything. You did so much for our family. Please if you need someone to help you in your time of grief go to Sarah, at Dickey Mortuary.
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Sandra Sandoval
I would never use this place.....Yara was very unprofessional, made losing my sister even more painful with her awful attitude.....During our meeting to see what they offered n prices she answered the phone n didnt once say excuse me to us n was rude to the person on the other end of the phone.... Also, during the service they didnt even play the music we picked out....
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Ernie Rodriguez
Honestly I feel bad about the owners leaving an unprofessional, rude and pushy woman take over their duties. Dont buy into the family owned deal they put out. The family is nice and kind but you never deal with them directly which is a shame. Yara is not a people person all she does is try to make money which isnt bad she just goes about it the wrong way.
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krystian torres
I dont recommend this place to anybody. This place was straight unprofessional in dealing with their clients. Its already hard as it is to lose a loved one but then to have to deal with another thing is ridiculous. Another thing, they say that their place is comfortable but it isnt. Many people showed up and let me tell you....IT GOT HOT!!
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arlene trujillo
In a time of sorrow and grief, Dickey Mortuary was professional but at the same time very personable. Yara our coordinator was extremely helpful through the whole process. My family were pleased on how beautiful everything went. If we have to in the future, we will go back. Thank you Yara for you compassion at our time of grief!
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Christina Ramirez
fact that i had to pick up MY MOTHERS DEATH CERTIFICATES from the maintenance man Speaks volumes on the level that your professionalism is on. I thank god we will never have to deal with Yara and her poor work ethic ever again. You left us with a bad taste in our mouths, I will we never recommend you to anyone.
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Ana Rosa Coronado
Definitely not recommending this place to anyone! If anybody is looking for a place after a loved one has passed, whatever you do, DONT GO HERE! The unprofessionalism is horrendous! Yara is the most unprofessional person, and doesnt make her clients feel at ease with their service.
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leticia diaz
Having a loved one passed away is very hard and specially, not knowing what to do that moment more,thanks to this women yara that help me step by step, went out of her way to do what she did to help our family couldnt thank her enough ,thank you one more time yara....
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Sandra Llamas
The staff at dickeys mortuary are kind and understanding, words can not express how they made a difficult situation easier. Staff was kind enough to give me advice that helped me though this tragedy. Thank you Sara and staff
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Martin Contreras
Hot as hell in there, parking sucks, just dont come here. The way some staff members are its not worth your time to deal with this place. Losing a loved one is hard enough Yara is difficult to work with and is pushy.
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Kimberly Sandoval
Would never recommend this place. Losing a loved one is already such a difficult thing for a family to have to go through and the staff being unprofessional and completely uncaring does not help in anyway.
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Stephanie Hernandez
They are so unprofessional. I wouldnt recommend this place. Yara was rude to clients and very unhelpful. She made people uncomfortable. The place itself was very hot when a lot of people are in there.
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Rocio Pintos
I dont understand why the bad post. Weve had many funerals here and all the staff sarah Ryan and Yara are amazing understanding and kind. If I could rate a 10 I would. Definitely recommend