Address: | 5637 N Figarden Dr #110, Fresno, CA 93722, USA |
Phone: | +1 559-323-2222 |
Site: | aeacleaningservices.com |
Rating: | 4.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
ST
Steve Young
Vlad came out to give us an estimate; took several notes of what I wanted cleaned and how I like them to be cleaned. A week later the girl arrived to clean, only to discover that Vlad hadnt bothered to pass along a single WORD from his notes! She knew NOTHING of my requests / wishes. So I had to go over everything with her, which was totally unnecessary and a waste of time. They have a list of packages and god forbid something needs to be done thats on the list - it will NOT get done if its not on the list. For example, there were dead flies in the window casings which should have been vacuumed to remove them (simple enough, open the window and suck them out with our handheld vacuum) but NOPE! It wasnt on the list so it DIDNT GET DONE. Vlad called her several times as she was trying to work (probably pressuring her to hurry up), which distracted her immensely and prolonged the time she was here. She did a mediocre job for what she did, but there were things which required cleaning which were left dirty because they werent on his stupid list for that package (or any of the packages, in some cases). We write her a check, think shes gone, only to have her knock on the door a few minutes later telling us Vlad told her to collect MORE MONEY because "she was there too long"! WTF? Had he passed along his noted she wouldve been gone a lot sooner. I thought that was a CS move on his behalf, especially for a first time cleaning. We had them back 2 weeks later for a second chance but the flies remained in the window casings, the baseboards were still dusty, etc. etc. etc.. So we fired them and moved on. WARNING: they take photos of the inside of your home WITHOUT YOUR KNOWLEDGE OR CONSENT, AND POST THEM ON THEIR FACEBOOK PAGE! I cant help but wonder if they also sneak around and riffle through your drawers and take pictures of your credit cards or bank statements. I REALLY felt violated when I saw a picture of the inside of my home on their Facebook page. Thats just categorically wrong on every level.
WA
Walter Krentz
I am surprised at how this company is ran. The service provided was a 4/5 stars but every visit would show up 15-20 minutes late. We were always present when they cleaned and are nice people BUT one time we had to leave and the cleaner took off shortly after we had left and didnt even finish the job! Didnt leave a note, phone call, or even let the owner know she had an "emergency" until the following day when we questioned the house was not close to being finished. This was very upsetting but I gave the company one more chance. The following week, about 20 mins after they are supposed to show up, we call to see if they are coming. The owner calls back and tells us they will be there in 5 mins. 25 mins later and they arrive. Yes 45 minutes LATE! And what had happened the previous cleaning service (or lack thereof)I had enough and will find somebody else.
AL
Alex S
I was referred to AEA cleaning by a friend of mine who had used their services and was extremely satisfied with there service. I decided to give them a call to get my carpet cleaned. My carpet was really dirty and had several stains. The guys showed up and give me a very reasonable price and there work was simply perfection. They took there time and effort to make sure I was happy with the outcome. I definitely was! There customer service was great and there work was awesome. Without a doubt i would refer AEA cleaning to anyone who is need of there services. Definitely a 10 out of 10 for me.
RE
Rebecca Robinson
They called me back in ten minutes after leaving a message Fast We made arrangements for a next day cleaning It was cool because I gave him a text of my address and email address He emailed me a confirmation email Very efficient They came the next day and texted they were in route Cool Very through They used a purple lite to check for pet stains Ive never seen this before Great quality super professional Ill be sure to use them again!!!!
MI
Minas Avetisyan
I used their service and all I have to say is WOW! Vlad is a young and very hard working guy. He is on top of his business and makes sure that everyone is doing their job correctly. Theyve done work in my house and I became a fan of their business and will for sure use the service again. I will tell all my friends and family to use their service as well. Thank you Vlad and thank you all of the A.E.A cleaning company crew.
DA
Daniel Sargsyan
Vlad who is the manager of AEA Cleaning Co. came to my house gave me a free estimate very professionally, than we made a schedule to clean my house, So they came and clean, the job his maids did was superior, than after the job done Vlad Came over again we checked the house together after the cleaning made sure Im satisfied than they left, very professional and properly!! they are awesome!!
DI
Diana Liles
Clad cleaned carpet and hard flooring in two homes for us and we cant say enough about the quality of his work. Hes extremely professional and thorough, and hes very careful around the other furnishings in the home. His prices are extremely competitive. Hes quick to respond to calls and quick to complete work. Well never use anyone else. Even our cat loves Vlad!
SE
Sergeih Khachatourian
I had requested AEAs services last week and I gotta say I am very satisfied with their work. I was in the process of remodeling the house and it was a mess, but Vlad and his crew came by and left the place sparkling clean. Very professional, free estimates, and nothing but friendly vibes from the staff. I most definitely suggest their services to anyone.
GN
Gnosis A.
They came to my house to clean first time, my house was extremely dirty and the carpet too, so I was thinking that my house will not look like new anymore, but after they cleaned I was surprised, They gave me a great deal because they cleaned the carpet and the house together, they cleaned even the tiny stains they are amazing highly recommend!!!!!!!
AD
Adrianna M
Great company! Easy to make an appointment, convenient appointment times and very fair pricing . Vlad did an outstanding job on the carpet in our childrens play room and in the hallway and high traffic areas. The Carpets dried very quickly and look brand new.
TE
Terry Sidhu
A couple of my neighbors had mentioned AEA and I decided to give them a try. I loved the way they cleaned my house so I had them come out and clean my office as well. Very punctual and very good price.
LI
Lilit Hovhannisyan
It is a great pleasure to have them clean my house: they did a great job!!! They are professionals in their work and the price is very reasonable... I highly recommend this service !!!
BR
Brad Wassing
Cleaned house that I was moving into. Was able to leave key for them and they cleaned before I moved in. Also able to accommodate my short-notice schedule.
GL
Gloria weisson
A friend of mine recommended AEA and I gave them a call to have them come out to my house and help clean up. very reasonable price!! overall satisfied :)
LI
Linda Hudson
Very professional! Prices are reasonable. Carpets looked beautiful! Will definitely use them again!