GB3 Palm- George Brown Sports Club

Address:	7825 N Palm Ave, Fresno, CA 93711, USA
Phone:	+1 559-438-3003
Site:	gb3clubs.com
Rating:	3.8
Working:	4AM–11PM 4AM–11PM 4AM–11PM 4AM–11PM 4AM–11PM 6AM–9PM 6AM–9PM

Location

Photos 90

Reviews 6

Anonymous User

I have been a member of GB3 for a few years now. I regularly attend the gym and therefore must regularly deal with the front desk "check-in". I must say out of the 10 or so people that work there , two are "nice" and will greet you and say goodbye. The other 8, well lets talk about that. When I arrive at the gym I would expect at least a smile or a how are you, if I must deal with a person at all. But no, most of the time I get a, "hold on" as they finish their non-work related conversation, then when its convenient they allow me to tell them my number so I can enter and begin my workout. Not only is this not proper business etiquette but it is just plain rude. Additionally 9 times out of 10, Ill be walking out, say "goodbye" while making direct eye contact with the front desk attendant, and they will not respond at all. This is extremely disrespectful and as close to saying F*** you as you can be. Maybe its just me but I would prefer not to be treated like crap when I go to the gym to workout, especially by someone who could easily be replaced by a card reading machine. I would not recommend using these gyms due to the incompetent works they have posted at the front. All I want is just a hi and goodbye, thats all. I am certain its not too much to ask, as the other gyms i have visited can accomplish it flawlessly. Mr. Brown, I hope you are reading this, please tell your employees to practice some common courtesy. The lack of respect I receive just trying to get in, will soon make me cancel my membership.

Linda B

I have been now to 2 locations ( the P/N and the H/M) .. my experience at both is "meh" ... pros = they have LOTS of equipment & most of it appears to be in good working condition, also both locations had a pool and a jacuzzi ... cons = the lack of sanitation (neither location provides towels, nor "wipes" nor even spray+paper towels for cleaning the equipment in between users, so patrons are just sweating all over the machines ... EEWWW! , the equipment is packed in really tight making it impossible to walk between rows and you dont have "elbow room", the floors and equipment in the studios were filthy, and a couple more cons unique to the P/N location = the parking is terrible and the roof is leaking today (so they just put some towels on the floor and set out "wet floor" signs, the water is dripping the length of the light fixtures in front of the desk - note: to allow water to drip through light fixtures is an electrical hazard) and there was a LOT of condensation in the ladies locker room and bathroom areas, which again warrants an EEWWW. I would rather pay more to work out in a clean, safe gym.... I only signed a month-to-month, so if conditions do not improve by February, I will go somewhere else.

Elisabeth Sennitt Clough

I would agree that yes some of the girls at the desk in the past have not said hello and goodbye, but Allie has always been really polite and lately they seem to have new staff who are super friendly. I dont know if there is a new manager too, but the manager Ive spoken to just recently seems really helpful. The Fox news thing is beyond irritating, but I keep forgetting to ask them to have at least one CNN channel - Im sure if I asked, they would change one of the Fox channels to CNN. The GB3 kids is good. Each staff member takes time to get to know the children. When Ive had a concern, its always been addressed by the staff. The changing rooms leave a lot to be desired. They need upgrading. Also, they are not cleaned/mopped regularly enough. In the mornings the ladies showers are dominated by certain people, out of the pool, who get extremely territorial over the showers to the point that they will pull the curtain back on people if you take "their" shower cubicle. Obviously, this is not the fault of GB3, but it detracts from an overall good experience so this is why Ive mentioned it. All in all, I would rate this gym as good.

Christine Rojas

Rude front desk people and Fox News on tv were just too awful. The front desk people are all under age 25. They have this attitude like they were the lucky ones chosen for water slide park commercial and everyone else is there to serve them. Yeah, its super stupid. The girls at the desk enjoy their little power trips. Its like they think theyre Playboy models and they dont want anyone to get the idea that theyre going to become friends with the help or their fans, meaning the customers. As for the Fox News….thats just nuts. Fox New is so disturbing, and full of lies, and its on the tvs almost al the time. I feel like Im surrounded by White Power propaganda. Wait, mean and snotty blonde girls at the front desk, Fox News everywhere, maybe I am? Its just a horrible place to go and as soon as my member ship was over I left never to renew EVER again. Im at Blast gym now. Everyone is nice there. The desk people at Blast are easy going and cool, and the best part NO FOX NEWS :) Amen! The equipment at Blast is older, but it works okay and the place is always clean. Good-by GB, I am SO glad to be away from you!

Soledad Hernandez

I have been a good customer at this gym. Whenever I encounter life issues I freeze my account in order not to close it. Nothing ever changes until this last time. Patty at their accounting department decided to change my account. I tried to explain to her that I do this in order to remain their customer. Well, Pattys amswer was, "Why should we keep you at the same rate when everyone else pays more than you do?" I told Patty, that I deserve it because I HAVE BEEN A LOYAL CUSTOMER OF GB3 FOR MANY YEARS! Honor the loyalty!!! I told her that I would be cancelling my account, and her answer was. "Thats fine with us" I wonder if the owner of this gym is aware of the BAD customer service his accounting department gives. I took my $29 somewhere where it will be much more appreciated. Math lesson...If you keep up with NOT cleaning your gym and bad customer service, you will lose more members and that will hurt you in the long run. $29X100 = A hell of a BIG loss a year for any business. I guess thats the cost of hiring INCOMPETENT people.

Eric Luiz

I was member at this establishment a few years back and paid three years in advance. When I used to go to workout the employees used to shut the lights off in the gym and locker rooms 15 to 20 minutes before closing time. This resulted in people falling off treadmills, dropping weights, slipping and falling in the showers or saunas resulting in injuries. I would leave the weights and not rack them because I could not see. The Manager at the time named Sean confronted be about it and I explained to him what was happening and he told me I was to aggressive and terminated my membership from all the gyms without a refund. I was told that I could not even step in the parking lot. I tried to reach George Brown by telephone several times and he NEVER returned a phone call. I guess he has too much money to care about the people that frequent his establishment. I know a lot of people that feel the same as I do. I would not recommend anyone to pay their hard earned money to these people. They are very disrespectful to the public.